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Transportation Specialist, ROC

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Amazon

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Logistics
  • Barcelona
  • 13d left

AI generated summary

  • You need experience communicating with stakeholders, analyzing data, creating reports, and working with MS Office. A degree and logistics experience are also required, along with advanced English skills.
  • You will communicate with stakeholders to resolve issues, produce delivery reports, mentor team members, uphold policies, and review processes for innovation.

Requirements

  • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
  • Relevant experience in analysing data and creating reports for leadership
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  • Advanced proficiency in verbal and written English
  • A degree
  • Experience in a logistical working environment

Responsibilities

  • Facilitate communication between stakeholders to find root causes and resolve issues quickly
  • Produce and deliver reports on key delivery metrics
  • Mentor or coach team members to help them develop new skills
  • Maintain high standards of work by following policies and procedures
  • Continually review processes to find areas for innovation

FAQs

What is the start date for the Transportation Specialist role?

The start date for this role will be in April or May, 2025.

Is a degree required for the Transportation Specialist position?

Yes, a degree is required for the Transportation Specialist position.

What type of experience is necessary for this role?

Relevant experience in a logistical working environment, as well as experience in communicating with stakeholders and analyzing data, is necessary for this role.

What software proficiency is expected from candidates?

Candidates are expected to have relevant experience working with the MS Office suite, including Word, Excel, and Outlook.

Will I be working alone or collaboratively with a team?

You will be working collaboratively with teams across Amazon as well as external logistics partners.

Is there an opportunity for career development in this role?

Yes, there is an opportunity to mentor or coach team members, helping them to develop new skills.

How does the Transportation Specialist contribute to customer satisfaction?

The Transportation Specialist is responsible for resolving delivery performance issues promptly, ensuring timely delivery of packages to customers, which directly contributes to customer satisfaction.

What are the key responsibilities of the Transportation Specialist?

Key responsibilities include facilitating communication between stakeholders, producing and delivering reports on key delivery metrics, mentoring team members, maintaining high standards of work, and reviewing processes for innovation.

What type of culture does Amazon promote within the Transportation Services team?

Amazon promotes an inclusive culture that values diversity and empowers team members to deliver the best results for customers.

How does Amazon prioritize safety within its Transportation Services?

Amazon prioritizes safety by making it a top priority for its employees and leveraging their expertise to ensure packages are delivered quickly, conveniently, and sustainably.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.