FAQs
What are the primary responsibilities of a Transporter?
A Transporter is responsible for providing safe and efficient transport of patients, communicating vital patient information, maintaining transportation equipment, ensuring HIPAA compliance, and assisting with the distribution and maintenance of clinical and orthopedic equipment throughout the facility.
What qualifications are required for the Transporter position?
The position requires the ability to read and recognize similarities and differences between words and numbers, write simple correspondence, and access department-related computer systems. Certification in BLS/HealthCare Provider by the American Heart Association may also be required.
Is prior experience necessary for this job?
Yes, the job requires demonstrated experience in a patient care setting or a customer service role.
What certifications must a Transporter maintain?
A Transporter must complete and maintain certification in BLS/HealthCare Provider by the American Heart Association, which is renewed every two years, if required for the area.
How important is teamwork in this role?
Teamwork is crucial, as the Transporter must work effectively with team members across various departments to meet the changing needs of patients and the hospital.
Are there specific safety and hygiene protocols the Transporter must follow?
Yes, the Transporter must adhere to all Standards of Precaution, MSDS, Hand Hygiene directives, and ensure the cleanliness and sanitary condition of transportation equipment.
What kind of communication skills are necessary for this position?
The Transporter must possess the ability to communicate appropriately with patients, visitors, and internal customers using designated scripting and engagement techniques.
What are the expectations in terms of attendance and punctuality?
The Transporter is expected to maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
What type of training is required for this role?
The Transporter must complete all mandatory training as designated and is expected to participate in departmental quality assurance and improvement activities as appropriate.
How does the Transporter handle confidential information?
The Transporter must handle all work-related information in a confidential manner to maintain HIPAA compliance.