Logo of Huzzle

Trust and Safety Risk Operations Analyst, Google Play

image

Google

Nov 7

Applications are closed

  • Job
    Full-time
    Junior Level
  • Data
    IT & Cybersecurity
  • Dublin

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
  • Experience in fraud investigations, content operations, content moderation, policy enforcement, program management, operations management, process design, or consulting.
  • Knowledge of SQL.

Responsibilities

  • Utilize policy knowledge and product expertise to implement and execute enforcement strategies.
  • Deliver fact-based verbal and written communications, based on an understanding of the audience.
  • Communicate goals, progress, and roadblocks clearly to stakeholders and team members.
  • Provide feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence for standard processes and develop standard scripts and solutions with some guidance.
  • Review and manage escalations from graphic and controversial video content in line with community guidelines and be exposed to graphic, controversial, or upsetting content.

FAQs

What are the minimum qualifications required for the Trust and Safety Risk Operations Analyst position?

The minimum qualifications include a Bachelor's degree or equivalent practical experience, 2 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields, and experience in fraud investigations, content operations, content moderation, policy enforcement, program management, operations management, process design, or consulting.

Is knowledge of SQL required for the position?

While knowledge of SQL is preferred, it is not a minimum qualification for the role.

What will be my primary responsibilities in this role?

Your primary responsibilities will include implementing and executing enforcement strategies, communicating clearly with stakeholders, providing feedback analysis and operational monitoring, and managing escalations related to graphic and controversial video content.

Will I be exposed to graphic or controversial content in this position?

Yes, as part of the responsibilities, you will be required to review and manage escalations from graphic and controversial video content in line with community guidelines.

What kind of team will I be working with as a Trust and Safety Risk Operations Analyst?

You will be part of a diverse team that includes Analysts, Policy Specialists, Engineers, and Program Managers, working collaboratively to reduce risk and fight abuse across all of Google’s products.

Does Google provide accommodations for applicants with disabilities?

Yes, Google is committed to equal employment opportunity and provides accommodations for applicants with disabilities or special needs. You can request accommodations by completing the Accommodations for Applicants form.

What is the work environment like in the Trust and Safety team?

The Trust Safety team maintains a collaborative and strategic work environment where team members tackle global issues related to abuse and user safety across various Google products, emphasizing proactive communication and problem-solving.

Are there opportunities for professional growth within the Trust and Safety team?

Yes, there are opportunities for professional growth within the team as you develop your expertise in policy enforcement, data analytics, and operations management while collaborating with cross-functional teams.

How does Google promote diversity and equal opportunity in hiring?

Google is proud to be an equal opportunity workplace and an affirmative action employer, committed to ensuring equal employment opportunities regardless of various personal characteristics, including race, gender, and disability status.

What experience related to Trust and Safety is considered valuable for this role?

Valuable experience for this role includes roles in fraud investigations, content operations, content moderation, policy enforcement, program management, operations management, process design, or consulting.

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Get notified when Google posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?