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TUI Retail Assistant Manager, Yate, 37.5 Hours

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TUI

Dec 7

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Bristol

Requirements

  • Proven passion for leading by example and delivering excellent customer service
  • Confident and fun motivator with a strong drive to achieve goals and sales targets
  • Skilled at balancing multiple tasks and confident to stay motivated when challenges arise
  • Flexible to embrace change and adapt easily to new ways of working
  • Trusted mentor with a fair and inclusive management style who recognises people are our most valued asset
  • An organised individual who takes pride in their work and able to communicate effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

  • Lead by example and role model company values to inspire your team and deliver excellent customer service
  • Personality and experience will assist you to guide, coach and develop the team to collaboratively reach high performance and standards that drive engagement
  • Assist with developing the team to be proactive and actively investigate and resolve every question or complaint. If things don’t go quite right, you’ll have the confidence to step in and take ownership
  • As technology advances so does TUI, you’ll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey
  • Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business
  • Assist with recruiting talent, maintaining high levels of engagement and low levels of attrition

FAQs

What is the job title for this position?

The job title is TUI Retail Assistant Manager.

What are the working hours for this role?

The working hours for this role are 37.5 hours per week.

Where is this position located?

This position is located in Yate, GBR.

What is the starting salary for this role?

The starting salary for this role is £12.81 per hour.

Are there any additional benefits offered?

Yes, additional benefits include a commission scheme, holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.

What values are important for this position?

Important values include leading by example, delivering excellent customer service, and inspiring the team to excel.

What skills are required for the Assistant Manager role?

Required skills include the ability to motivate and achieve goals, balance multiple tasks, adapt to change, and communicate effectively.

Will there be opportunities for career development?

Yes, TUI invests in development and career progression for its employees.

Is this position flexible regarding work hours?

Yes, the role involves a varied shift pattern that may include weekends, bank holidays, and evenings.

How does TUI approach diversity and inclusion?

TUI embraces diversity, equity, and inclusion, encouraging everyone to come as they are to reach their full potential together.

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days

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