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TUI Retail Travel Advisor, Birkenhead, 18 Hours, Fixed Term

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TUI

Sep 21

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Chester

Requirements

  • Excellent customer service skills with a genuine passion to go above and beyond
  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
  • You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
  • If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
  • As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

FAQs

What is the job title and location for this position?

The job title is TUI Retail Travel Advisor, and it is located in Birkenhead.

What are the working hours for this role?

This is a part-time position requiring 18 hours of work per week.

Is this role permanent or temporary?

This position is fixed term.

What is the starting salary for the Travel Advisor role?

The starting salary is £12.04 per hour.

Are there opportunities for commission in this role?

Yes, there is a commission scheme that rewards you for exceeding your targets.

What benefits does TUI offer to its employees?

TUI offers fantastic holiday benefits, discounts, special offers, a pension scheme, life assurance, and health and wellbeing benefits.

What type of training will be provided for this role?

Training will be provided on a variety of systems to enhance your knowledge and skills, enabling you to bring memorable holiday experiences to life for customers.

What qualities are required for a successful candidate?

Successful candidates should have excellent customer service skills, a dedication to achieving sales targets, the ability to manage multiple tasks, adaptability, teamwork skills, and effective communication.

Is there a requirement to work weekends or bank holidays?

Yes, the role includes a varied shift pattern that may involve working weekends, bank holidays, and evenings at busier times.

How can I apply for this position?

To apply, you need to submit your application online; part of the process includes completing an online assessment.

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days

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