FAQs
What is the job title for this position?
The job title is Typo Key Holder Part Time.
What are the working hours for this role?
This position requires 4 hours of work per week.
Where is the job location?
The job is located in Aberdeen.
What are the main responsibilities of a Key Holder?
The Key Holder is responsible for ensuring daily operations run smoothly, supporting and directing the Sales Associates, monitoring attendance and productivity, and ensuring a friendly and helpful attitude towards customers.
Does the Key Holder have authority to establish store policies?
No, Key Holders are not responsible for establishing store policies or evaluating employees’ performance through written documentation.
What skills and experience are required for this position?
Candidates should have retail sales experience, retail leadership experience, a sense of urgency in completing tasks, and an understanding of delivering high standards of customer service.
What benefits are offered to employees in this role?
Benefits include a competitive salary, additional holiday purchasing options, a supportive team culture, baby packs for new parents, a bike scheme, wider tech benefits, Class Pass benefits, career development opportunities, bi-annual awards, employee discounts, an employee assistance program, and training/professional development.
Is this position involved in developing team members?
Yes, the Key Holder is responsible for providing support, direction, and assistance to their team, which includes aspects of developing team members.
How does this role contribute to customer service?
The Key Holder monitors Sales Associates to ensure they maintain a friendly and helpful attitude towards customers, thereby contributing to high standards of customer service.
What opportunities for professional development does this role provide?
The position offers career development opportunities and training/professional development to support personal and professional growth.