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Unit Assistant - Hospital Float Staffing - 40hrs - Day Shift

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Henry Ford Health

29d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Detroit

AI generated summary

  • You need a high school diploma or 1 year of relevant experience. Professional licensure/certification can substitute for education/experience. Administrative skills in a hospital setting preferred.
  • You will support clinical areas by greeting patients, handling inquiries, scheduling appointments, performing clerical tasks, assisting with meals and patient transport, and maintaining unit organization.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
  • Preferred use of administrative skills in a hospital setting.

Responsibilities

  • Performs administrative and clerical duties in support of an assigned clinical area.
  • Greets patients, visitors, and new admissions.
  • Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
  • Performs general clerical duties including filing, email correspondence, and mail distribution.
  • Creates various reports and documents as assigned.
  • Helps patients/residents with basic technology and social media.
  • Communicates with patients, families, physicians and other healthcare team members about patient care.
  • Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
  • May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
  • May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
  • May maintain staff schedules and timekeeping as assigned.

FAQs

What are the work hours for the Unit Assistant position?

The Unit Assistant position is a 40-hour job with an 8-hour day shift, from 7am to 3:30pm, Sunday to Saturday.

What are the primary duties of the Unit Assistant?

The primary duties include performing administrative and clerical tasks in support of a clinical area, greeting patients and visitors, scheduling appointments, answering phone inquiries, performing general clerical duties, and assisting with patient needs.

Is prior experience in a hospital setting required?

While prior experience in a hospital setting is preferred, it is not strictly required. A high school diploma or equivalent, or one year of applicable job-specific experience is required.

What educational qualifications are needed for the position?

A high school diploma or equivalent is required, or one year of applicable cumulative job-specific experience. Professional licensure or certification can be used in lieu of education or experience, if applicable.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement within Henry Ford Health, as the organization values the growth and development of its team members.

What benefits does Henry Ford Health offer to its team members?

Henry Ford Health offers a comprehensive Total Rewards program, including competitive health plans, dental and eye care coverage, tuition assistance, family forming benefits, and various discounts.

Is this position open to individuals of all backgrounds?

Yes, Henry Ford Health is an Equal Employment Opportunity/Affirmative Action Employer, committed to hiring and treating individuals fairly without regard to protected status as per applicable laws.

Will the Unit Assistant need to assist with patient transport?

Yes, the Unit Assistant may assist with transporting patients within the facility as part of their duties.

What type of communication is expected from the Unit Assistant?

The Unit Assistant is expected to communicate effectively with patients, families, physicians, and other healthcare team members regarding patient care.

Is the position eligible for benefits?

Employees classified as contingent status are not eligible for benefits, but full-time positions typically come with a range of benefit options.

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Henry Ford Health

Our vision is to be the trusted partner in health, leading the nation in superior care and value.

Science & Healthcare
Industry
10,001+
Employees
1915
Founded Year

Mission & Purpose

Serving communities across Michigan and beyond, Henry Ford Health provides a full range of services – from primary and preventative care, to complex and specialty care, health insurance, comprehensive home health offerings, virtual care, pharmacy, eye care and more. With more than 33,000 valued team members, 250+ ambulatory sites, 5 hospitals and 3 behavioral health facilities, Henry Ford Health is also among Michigan’s largest and most diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.