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UX Designer - Internal Systems

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Travelers

Feb 28

  • Job
    Full-time
    Junior Level
  • London

AI generated summary

  • You need a degree or equivalent experience, 2 years in HCI or related fields, and knowledge of design research, interaction, visual, content design, and usability testing among others.
  • You will analyze and design solutions, execute research, conduct heuristic reviews, communicate design concepts, and assist in team development efforts while adhering to established standards.

Requirements

  • Experience in a related field, such as HCI, VCD, Service Design, Anthropology, etc.
  • Two years of related experience.
  • Basic or working knowledge of most areas, along with application in one or more areas:
  • Design research.
  • Information architecture.
  • Interaction design.
  • Visual design.
  • Content design (strategy, writing, editing for interaction).
  • Information design.
  • Service design.
  • Prototyping.
  • Presentation and communication.
  • Collaboration and facilitation.
  • Design strategy.
  • Usability testing.
  • Data analysis.
  • Design systems.
  • Bachelor's degree or its equivalent in work experience.
  • One year of related experience.

Responsibilities

  • Analyse and design solutions for products and services by helping to improve and create models, concepts, and design elements (e.g., user flows, information architecture, scenarios, personas, interactions, content, visuals, etc.) using judgement and following established design objectives, principles, and standards.
  • Help to plan and execute research and testing activities to gather user experience data, evaluate the usability of solutions, and determine the effectiveness of concepts; analyze, describe, and report results to design stakeholders.
  • Complete heuristic reviews of designs, cataloguing where improvement is needed, making recommendations based on the Travelers Design System, and cataloguing risks to the user experience.
  • Use domain-specific knowledge to execute prioritised work, while identifying and communicating impediments and risks, and adhering to defined scope and objectives.
  • Communicate basic design concepts and decisions, solicit feedback, and prioritise and apply with guidance.
  • Utilise the most appropriate tools, methods, and processes.
  • Help with and take part in personal, team, and practice development efforts, growing your skills and contributing to the advancement of our Experience team and embedding experience within Travelers.
  • Perform other duties as assigned.

FAQs

Do we support remote work?

Yes, we offer a hybrid work arrangement, allowing employees to work three days a week in the office and two days at home.

What is the job title for this position?

The job title is UX Designer - Internal Systems.

What qualifications are required for this role?

A Bachelor's degree or equivalent work experience is required, along with one year of related experience.

What will the responsibilities of this role include?

Responsibilities include analyzing and designing solutions for products and services, executing research and testing activities, completing heuristic reviews, and assisting in team development efforts.

What experience is preferred for candidates applying for this position?

Candidates should have experience in a related field such as HCI, VCD, Service Design, or Anthropology, along with at least two years of related experience.

What are the key skills needed for the ideal candidate?

Ideal candidates should have knowledge and application in areas such as design research, information architecture, interaction design, visual design, and usability testing.

Is there a referral bonus for this position?

Yes, there is a £1,500 new joiner referral bonus for successful referrals made by current employees.

What are the benefits offered to employees?

Benefits include private medical insurance, retirement contributions, a minimum of 25 days holiday entitlement, a wellness program, and encouragement for community involvement through volunteer programs.

Is Travelers an equal opportunity employer?

Yes, Travelers is an equal opportunity employer that values the unique abilities and talents of each individual.

Where can I find more information about the benefits?

More information about the comprehensive benefit programs can be found at http://careers.travelers.com/life-at-travelers/benefits/.

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Travelers

Travelers – taking care of our customers, communities and each other.

Finance
Industry
10,001+
Employees
1853
Founded Year

Mission & Purpose

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.