FAQs
What is the primary focus of the UX Researcher role at TikTok?
The primary focus of the UX Researcher role is to understand the needs of e-commerce consumers, merchants, and influencers, and to provide insights that shape the e-commerce product strategy across different global markets.
How many years of experience are required for this position?
A minimum of 5 years of experience in UX research, preferably in the E-commerce or tech industry, is required for this position.
What educational qualifications are required for this job?
A Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or related fields is required.
What types of research methods should candidates be familiar with?
Candidates should have experience using both qualitative and quantitative research methods, such as usability studies, focus groups, interviews, surveys, data analysis, A/B testing, and diary studies.
Is the ability to manage multiple projects important for this role?
Yes, the ability to manage multiple projects simultaneously in a fast-paced environment is important for this role.
What skills are preferred for data analysis in this position?
Preferred skills for data analysis include proficiency in statistical tools such as SQL, Python, R, and SPSS.
Will the researcher be working independently?
Yes, the researcher should have the ability to work independently with limited supervision and take initiative to solve problems and learn new things.
How does TikTok define its company culture?
TikTok's company culture emphasizes inspiring creativity, collaboration, resilience, and an "Always Day 1" mindset, where every challenge is viewed as an opportunity to learn and innovate.
What commitment does TikTok have towards diversity and inclusion?
TikTok is committed to creating an inclusive workplace where employees are valued for their skills and unique perspectives, reflecting the diverse communities it reaches.
What are the main responsibilities of the UX Researcher in the e-commerce team?
The main responsibilities include conducting research to understand consumer needs, collaborating with stakeholders to shape product strategy, designing research studies, synthesizing findings, and measuring the impact of product changes over time.