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Validation Office / Team Leader

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Newport

AI generated summary

  • You should have NVQ 3 or equivalent, WPAS and Myrddin experience, ECDL, RTT training, NHS clerical work, patient data handling, booking experience, communication skills, and good keyboard skills.
  • You will validate waiting lists, manage the outpatient booking team, update RTT statuses, and ensure seamless patient treatment by coordinating with departments and supporting performance initiatives.

Requirements

  • Educated to NVQ 3 level or equivalent demonstrable knowledge
  • Relevant practical experience incorporates the use of WPAS Administration System and Clinical Workstation for recording or validating of clinical activity
  • Previous experience of, or exposure to, validation elements required to maintain accurate patient pathways on Myrddin
  • ECDL
  • RTT on-line training
  • Other Health Board IT application experience
  • Experience of clerical work within NHS environment
  • Experience of working with patient identifiable data
  • Waiting list and booking experience
  • Excellent interpersonal and communication skills
  • Able to work independently within guidelines and policies
  • Ability to prioritise own workload and to meet deadlines
  • Ability to relay information correctly
  • Good standard of keyboard skills essential

Responsibilities

  • Responsible for validating outpatient, treatment and follow up waiting lists within the Directorate to support the achievement of organisational objectives and key Welsh Government targets. To administratively validate waiting lists of patients with open referral to treatment (RTT) pathways, determine the correct RTT clock status for each and update the UHB system, in order to ensure the RTT position is accurately reported.
  • Responsible for the line management of the outpatient booking team, managing annual leave and sickness.
  • To support the Service Administration Manager, liaising with departments involved in providing care and core services to ensure that planned patient treatment progresses smoothly and in a timely manner; supporting performance management and initiatives within the Directorate.

FAQs

What is the job title for this position?

The job title for this position is Validation Officer / Team Leader.

Where is this position located?

This position is located at the Royal Gwent Hospital in Newport.

What are the main responsibilities of the Validation Officer / Team Leader?

The main responsibilities include validating outpatient, treatment, and follow-up waiting lists, managing the outpatient booking clerks, and ensuring correct RTT clock status for patient pathways.

What are the working hours for this role?

This post is for 37.5 hours a week.

What qualifications are required for this position?

The essential qualifications include being educated to NVQ 3 level or equivalent, with experience using the WPAS Administration System and exposure to validation required to maintain accurate patient pathways on Myrddin.

Is knowledge of the RTT rules necessary for this role?

Yes, a good knowledge of the RTT rules is required for this role.

What type of experience is needed?

Essential experience includes clerical work within an NHS environment and working with patient identifiable data.

Are applicants encouraged to apply in Welsh?

Yes, applicants are invited to apply in Welsh and those applications will not be treated less favourably.

Are there opportunities for career development in this role?

Yes, Aneurin Bevan University Health Board offers extensive training and development opportunities, including professional career pathways and management development programs.

Is there a temporary top-up for pay related to this job?

Yes, there is a temporary top-up to reflect the incorporation of the living wage, amounting to £12.60 per hour, which will be reviewed for the 2025/26 pay uplift.

Can I expect to receive communication about my application via email?

Yes, all recruitment-related correspondence will be sent to the email account registered on the application form, so it is important to check it regularly.

Is previous experience with waiting list and booking necessary?

Previous experience in waiting list and booking is desirable, but not essential for the role.

Does the Health Board support flexible working?

Yes, Aneurin Bevan University Health Board supports flexible working arrangements.

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers