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Vehicle Operations Technician



14d ago

  • Job
    Senior (5-8 years)
  • Engineering
  • San Francisco

AI generated summary

  • You must have 5+ years of technician experience, clean driving record, ability to work swing shifts, excellent communication skills, and be ASE certified. Bonus if you have experience with HV systems, Linux based systems, and fleet maintenance optimization.
  • You will perform repairs, conduct inspections, document findings, ensure safety and reliability, quality control all work, maintain tools and parts inventory, operate equipment safely, comply with regulations, and configure vehicles for on-road usage.


  • Qualifications:
  • Ability to adhere to a swing shift (2 pm -11 pm) on weekends as part of a standard schedule, including, but not limited to working on holidays and overtime as needed
  • Extensive knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles
  • Minimum of 5+ years of technician experience
  • Clean/excellent driving record
  • Reliable, self-starter, roll-up-the-sleeves work ethos
  • Ability to multi-task and manage multiple projects and deliverables
  • Team player
  • Excellent written and verbal skills
  • Must be honest, responsible, and an outstanding communicator
  • Bonus Qualifications:
  • Diagnostic troubleshooting experience with OEM systems: high-level experience working with HV systems and hybrid drivetrains, CAN/LIN, HVAC, cooling, chassis, and suspension.
  • Ability to operate comfortably within and troubleshoot Linux based systems.
  • Diagnostic experience with embedded modules, self-driving systems and sensor stacks
  • Knowledgeable regarding optimization of fleet maintenance and OEM maintenance items.
  • Technical trade school certificate or Associate Degree in automotive repair
  • ASE certification and/or manufacturer certification.
  • Ability to travel locally and nationally (on occasion)


  • Performing all repairs according to work instructions and documenting results.
  • Conducting multi-point inspections and system checks, making appropriate recommendations to ensure the safety and reliability of fleet vehicles.
  • Performing high-quality repairs and inspections efficiently and accurately.
  • Document requested repairs and findings in a specialized service platform.
  • Inspecting and testing all work performed as a Quality Control (QC) measure as soon as jobs are completed.
  • Build an excellent service experience for internal teams and business partners
  • Maintaining an inventory of Technician’s tools
  • Assist with parts inventory, location, and organization
  • Operating all equipment in the Service Center in a safe and productive manner, following Zoox’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.
  • Understanding and following federal, state, and local regulations that affect Service Center operations, such as hazardous waste disposal, OSHA guidelines, etc.
  • Configure, set up, maintain, diagnose, and sign off on vehicles for safe on-road usage. May need to travel locally to perform this work from time to time


What are the main responsibilities of a Vehicle Operations Technician?

The main responsibilities of a Vehicle Operations Technician include performing maintenance and repairs on fleet vehicles, conducting scheduled/preventative maintenance, diagnosing vehicle issues, coordinating repairs, and ensuring the general upkeep of vehicles in the workshop.

What qualifications are required for a Vehicle Operations Technician?

A high school diploma or equivalent is typically required for a Vehicle Operations Technician position. Additionally, having technical training or certification in automotive repair or a related field is beneficial. Some experience working with vehicles or in a mechanical role is also preferred.

What skills are important for a Vehicle Operations Technician?

Important skills for a Vehicle Operations Technician include mechanical aptitude, troubleshooting abilities, attention to detail, time management, and the ability to work independently or as part of a team. Strong communication skills are also important for coordinating repairs and working with other team members.

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Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.