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Vendor Operations Manager, Recruiting Partner Operations

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Google

Oct 29

Applications are closed

  • Job
    Full-time
    Senior Level
  • Logistics
    Business, Operations & Strategy
  • Pune

Requirements

  • Minimum qualifications:
  • Bachelor's degree in Supply Chain, Engineering, or equivalent practical experience.
  • 8 years of experience in vendor operations, including governance and change management processes.
  • Preferred qualifications:
  • 3 years of experience in project leadership, including organizational and execution skills.
  • Experience with the RFP process, contract negotiation, and defining clear performance targets for vendors.
  • Ability to prioritize effectively, manage multiple tasks in a fast-paced environment, and adapt to changing priorities.
  • Excellent communication and presentation skills, with the ability to effectively articulate project details from business, process and technical perspectives, and interact with senior leadership.
  • Strong program management skills and a demonstrated ability to work collaboratively within teams.

Responsibilities

  • Oversee vendor adherence to agreed-upon Service-level agreement (SLAs), performance metrics, and quality standards. Implement strategies to continually elevate vendor productivity and efficiency.
  • Manage transitions, process improvements, and technology updates within vendor operations.
  • Build strong relationships with Recruiting stakeholders. Understand their priorities, communicate vendor progress, and proactively align vendor capabilities with business needs.
  • Analyze performance data to pinpoint improvement areas, translate findings into actionable insights, and effectively communicate solutions to stakeholders.
  • Conduct regular business reviews to identify gaps, lead root cause analysis, and ensure vendors execute improvement plans.

FAQs

What is the main focus of the Vendor Operations Manager role?

The main focus of the Vendor Operations Manager role is to streamline and enhance the effectiveness of how Google works with external recruiting vendors, optimizing vendor performance through operational accuracy, data analysis, and relationship-building.

What qualifications are required for this position?

The required qualifications include a Bachelor's degree in Supply Chain, Engineering, or equivalent practical experience, along with 8 years of experience in vendor operations including governance and change management processes.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include 3 years of experience in project leadership, familiarity with the RFP process, contract negotiation, strong organizational and execution skills, and excellent communication and presentation abilities.

What are some key responsibilities of the Vendor Operations Manager?

Key responsibilities include overseeing vendor adherence to service-level agreements (SLAs) and performance metrics, managing transitions and process improvements, building relationships with recruiting stakeholders, analyzing performance data for improvement areas, and conducting regular business reviews with vendors.

How does this role interact with recruiting stakeholders?

The Vendor Operations Manager builds strong relationships with recruiting stakeholders by understanding their priorities, communicating vendor progress, and proactively aligning vendor capabilities with business needs.

Is there an opportunity for career growth in this role?

Yes, this role offers opportunities for career growth as you will be involved in project leadership, vendor management, and cross-functional teamwork, allowing you to develop your skills and advance your career within the organization.

Will I need to participate in contract negotiations as part of this job?

Yes, experience with contract negotiation is preferred, and you may be involved in defining clear performance targets for vendors as part of the role.

Where is this position located?

The position can be based in one of the following locations: Hyderabad, Telangana; Bengaluru, Karnataka; Gurugram, Haryana; or Pune, Maharashtra, India.

What is Google's stance on equal employment opportunity?

Google is committed to equal employment opportunity and affirmative action, ensuring that all qualified applicants are considered regardless of race, color, gender, sexual orientation, disability, and other protected statuses.

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