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Claire's

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Nuremberg
  • Quick Apply

AI generated summary

  • You need some high school education, strong communication skills, basic computer knowledge, customer service awareness, math skills, and the ability to lift up to 75 lbs and operate a POS system.
  • You will drive sales through customer service, assist with store operations, demonstrate products, handle queries, ensure a tidy store, and receive training for ear piercing.

Requirements

  • Some high school required
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire's products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the main responsibilities of a Sales Associate at Claire's?

As a Sales Associate at Claire's, you will be responsible for supporting the Store Manager in achieving retail targets, delivering friendly customer service, ensuring a fun shopping experience, demonstrating products, assisting customers, processing deliveries, visual merchandising, ear piercing (with training), and maintaining the store's presentation.

What qualifications are required for this position?

Some high school education is required, along with excellent verbal and written communication skills, basic computer skills, and a good understanding of customer service.

Is experience in retail required for this job?

No specific prior retail experience is required, but a good understanding of customer service and sales would be beneficial.

Will I receive training for ear piercing?

Yes, you will receive full training for ear piercing as part of your onboarding process.

What are the physical requirements for this job?

The job requires the ability to stand during scheduled shifts, maneuvering up to 25 lbs regularly and up to 75 lbs occasionally, as well as bending, stooping, and climbing ladders while assisting customers.

What type of customers does Claire's cater to?

Claire's primarily caters to a core customer range from children to young women, accommodating various moods, attitudes, and styles, including feminine, unique, and the latest trends.

Does Claire's promote career development?

Yes, Claire's encourages and supports employee development. If you are committed, ambitious, and willing to learn, they will provide you with the skills you need to grow within the company.

What is Claire's stance on diversity and inclusion?

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages applications from all underrepresented groups, including those with disabilities.

Is customer service important in this role?

Yes, understanding the importance of customer service is crucial for this position as it directly impacts the shopping experience for the customers.

What software or systems will I need to operate?

You will need to operate the POS (Point of Sale) system as part of your duties in handling transactions and assisting customers.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.