Logo of Huzzle

VERKÄUFER / KEY HOLDER (M/W/D) 25H/WOCHE - HAMBURG

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Hamburg

AI generated summary

  • You should have relevant key holder experience, strong customer service skills, a sales-driven mindset, team leadership understanding, and maintain a professional yet authentic demeanor.
  • You will achieve sales goals, provide excellent customer service, manage store operations, ensure safety procedures, handle transactions, assist new team members, and take responsibility in the manager's absence.

Requirements

  • Ähnliche Erfahrung in den Funktionen des Schlüsselinhabers (Öffnen und Schließen der Filiale), bevorzugt innerhalb einer Mode/Lifestyle-Marke
  • Gute Kenntnisse der Kundenbetreuung aufweisen
  • Verkaufsorientierte Einstellung – zielorientiert und fähig, das Team beim Erreichen der Geschäftsziele zu unterstützen und
  • Ein gutes Verständnis der Teamführung und Verkaufsförderung aufweisen
  • Professionell und gleichzeitig authentisch und unerschrocken auftreten!

Responsibilities

  • Erreichen von Verkaufszielen
  • Stets eine hervorragende Kundenbetreuung bieten
  • Sämtliche Arbeitsabläufe der Filiale erfüllen, z. B. Lieferung, Arbeitsbeginn und -ende registrieren, Inventuren, Warenbestand auffüllen usw.
  • Sämtliche Verfahren zu Gesundheit und Sicherheit einhalten, um eine gesunde, sichere und saubere Arbeitsumgebung sicherzustellen.
  • Kassentransaktionen in Übereinstimmung mit den Arbeitsabläufen durchführen.
  • Komplexe Kundenanfragen bearbeiten.
  • Das Führungsteam beim Coachen und Betreuen neuerer Teammitglieder unterstützen.
  • In Abwesenheit des Leiters die Verantwortung für die Filiale, wie unter anderem das Öffnen und Schließen, für kurze Zeiträume übernehmen.
  • Sonstige angemessene Aufgaben, die vom Führungsteam der Filiale aufgetragen werden.

FAQs

What is the job title for this position?

The job title is Verkäufer / Key Holder (m/w/d) 25h/Woche - Hamburg.

How many hours per week is this job?

The job is for 25 hours per week.

Where is the location of the job?

The location of the job is in Hamburg.

Who does this position report to?

This position reports to the Filialleiter (store manager).

What are the main responsibilities of the Verkäufer / Key Holder?

Main responsibilities include reaching sales goals, providing excellent customer service, managing daily store operations, and assuming store responsibility in the absence of the store manager.

What are the requirements for this job?

Requirements include similar experience as a key holder, strong customer service skills, a sales-oriented attitude, and a good understanding of team leadership and sales promotion.

Is prior experience in a fashion/lifestyle brand preferred?

Yes, prior experience in a fashion/lifestyle brand is preferred.

Will the key holder be responsible for opening and closing the store?

Yes, the key holder will be responsible for opening and closing the store in the absence of the store manager.

What qualities are desired in a candidate for this position?

Desired qualities include professionalism, authenticity, and a strong ability to engage with customers and support the team.

Are there any health and safety responsibilities in this role?

Yes, adhering to health and safety procedures to maintain a healthy, safe, and clean work environment is required.

Retail & Consumer Goods
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

Dr. Martens is a renowned footwear and accessories brand known for its distinctive boots and shoes that blend style, durability, and comfort. Their products, which include iconic designs like the 1460 boot, are favoured for their quality craftsmanship and rebellious spirit. The company's mission is to empower individuals to express their unique style and individuality through their footwear. Dr. Martens is committed to innovation, maintaining high standards of durability, and fostering a culture of self-expression and creativity.