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Veterinary Bookings Administrator / Receptionist

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Exeter

We have a fantastic opportunity for a Veterinary Bookings Administrator / Receptionist to join our team here at Western Counties Equine Hospital to cover Maternity leave.


Nestled in rural Devon in a peaceful, tranquil environment yet easily accessible being only a 10-minute drive from Junctions 26 and 27 of the M5.


This is a part-time position of 30.9 hrs per week on a fixed 9 month maternity contract, working Monday to Friday 09.00am to 3:00pm (We can be flexible with start and finish times) with 1:6 share of the Saturday rota 08.30am to 13.00pm


This role involves booking all of the hospital inpatient surgeries and treatments along with typing clinical notes and booking ambulatory visits which have been sent in by the Vet's by audio recording, and producing twice monthly invoice runs. The Reception part of this roles would require you to provide a friendly and efficient service to our clients and their horses.


You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, and interesting where no day is ever the same!


You will need to have the ability to remain calm under pressure and also show empathy towards everything that is thrown at you, from sharing the excitement of a client purchasing their first horse or comforting a client who has received some bad news regarding their horse.


Previous veterinary industry experience would be highly beneficial. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick-thinking and willing to learn! You will have strong communication skills, be able to prioritise work and manage time efficiently. You will ideally be adept at using Microsoft Word and Excel and be able to work on your own and equally well as part of a team.


The salary for this position will be in line with National Minimum Wage.


We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority. Or, if easier, you can find a list at on our careers site: CVS Employee Benefits- what we can offer you.


Are you passionate about making pets a priority? So are we! Take a look at our short film to recognise the remarkable work that our vets, nurses, care assistants and receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals


Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa support or sponsorship, as our non-clinical roles do not meet the criteria set out by the Home Office to be eligible.


To apply for this position please click 'Apply Now'.

Science & Healthcare
Industry
5001-10,000
Employees
1999
Founded Year

Mission & Purpose

Established in 1999, CVS Group is a leading provider of integrated veterinary services with around 500 practices throughout the UK, Netherlands, Republic of Ireland and Australia.