FAQs
What is the main responsibility of the Vice President, GCIB KYC Outreach Specialist?
The main responsibility is to engage with clients to meet Know Your Client (KYC) periodic refresh and remediation requirements, ensuring timely collection of KYC documentation and serving as the key point of contact for clients and internal functions.
What kind of experience is required for this role?
A demonstrable experience in a client-facing role within the financial services or a related industry is required, along with a Bachelor's degree or equivalent work experience.
Is there a preferred certification for this position?
Yes, the Certified Anti-Money Laundering Specialist (CAMS) certification is preferred.
What skills are essential for this role?
Essential skills include strong client focus, excellent interpersonal skills, problem-solving and decision-making capabilities, flexibility and adeptness in handling multiple projects, and strong organizational skills with attention to detail.
How does Bank of America approach diversity and inclusion?
Bank of America is devoted to being a diverse and inclusive workplace, hiring individuals from a broad range of backgrounds and experiences and offering competitive benefits to support employees and their families.
What is the role of the KYC Client Outreach team?
The KYC Client Outreach team serves as the front-line unit engaging with clients across business sectors and regions to ensure compliance with KYC requirements, collecting necessary documentation while continuously improving the client experience.
Are there any specific compliance risks associated with KYC processes?
Yes, the role involves understanding the risks and impacts of non-compliance with KYC processes, including potential restrictions and closures that could affect business growth.
Will I need to work collaboratively with other teams at Bank of America?
Yes, you will partner with colleagues in Banking, Sales, Operations, and other internal functions to address client needs and support KYC processes effectively.
Does the role involve interaction with clients in multiple jurisdictions?
Yes, the role involves outreach to clients across various business sectors and regions, requiring knowledge of jurisdictional nuances and compliance requirements.
What measures are in place to ensure good conduct and sound judgment within the organization?
Bank of America emphasizes individual accountability and an ownership mindset as core values, underscoring the expected standards of conduct and effective risk management throughout the organization.