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Vice President (Performance & Key Accounts)

Applications are closed

  • Job
    Full-time
    Expert Level
  • Logistics
    Business, Operations & Strategy
  • Dubai

Requirements

  • Minimum of 10 years' experience in a hands-on senior key account, customer performance or commercial position, aviation sector specific experience preferred.
  • Strong project management skills/PM Qualifications
  • Comprehensive knowledge about the aviation industry.
  • Experience of presenting to or speaking in front of groups or teams to deliver communications messages or training
  • Strong experience of Power BI reporting.
  • Strong organisational skills and a structured approach to planning and delivery

Responsibilities

  • Support the EVP Commercial and other members of the Executive Management Team
  • Liaising and supporting divisional heads for operational, safety and quality issues related to global key account customers
  • Develop, continuously improve and monitor customer performance through Menzies operating systems (RSMS, MORSE, SMARS etc)
  • Maintain global action plans for all safety related measures.
  • Coordinate suitable responses to CAT A and CAT B incidents.
  • Enable change management through process development.

FAQs

What is the position title for this job?

The position title is Vice President (Performance & Key Accounts).

Where can this role be based?

This role can be based in either Dubai or London.

What type of experience is required for this position?

A minimum of 10 years' experience in a hands-on senior key account, customer performance, or commercial position is required, with aviation sector-specific experience preferred.

What are the primary responsibilities of the role?

The primary responsibilities include supporting the executive team, liaising with divisional heads, developing and monitoring customer performance, maintaining global action plans for safety, and enabling change management through process development.

Are there any specific skills required for this position?

Yes, strong project management skills, comprehensive knowledge of the aviation industry, experience with Power BI reporting, and strong organizational skills are required.

What is the company's approach to diversity and inclusion?

Menzies Aviation is a committed equal opportunity employer, striving to create an inclusive working environment where diverse perspectives and experiences are valued.

What safety policies are in place?

The company is committed to providing a safe working environment and prohibits misuse of alcohol and drugs, conducting regular testing to enforce the Substance Misuse Policy.

Will I need to present to groups in this role?

Yes, experience in presenting to or speaking in front of groups or teams to deliver communications or training is required.

How does the recruitment process accommodate individuals with disabilities?

The recruitment process may incorporate a variety of resourcing tools, and candidates are encouraged to contact the recruiter for any reasonable adjustments needed.

How can I apply for this position?

If this role ticks all the boxes for you, please click 'apply now' to submit your application.

People. Passion. Pride. Since 1833.

Defence & Aerospace
Industry
10,001+
Employees
1833
Founded Year

Mission & Purpose

People. Passion. Pride. These have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. Our core services include ground, air cargo and fuel services.

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