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Victim Liaison Officer (Ref: 5676)

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HM Prison and Probation Service

17d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Government & Politics
    People, HR & Administration
  • Durham

AI generated summary

  • You need knowledge of the criminal justice system, ability to travel regularly, and commitment to equality, confidentiality, and out-of-hours work. Fluency in English or Welsh is essential.
  • You will liaise with victims, manage records, assess needs, ensure safeguarding, participate in meetings, support parole statements, mentor others, and maintain up-to-date knowledge.

Requirements

  • The post holder requires knowledge and understanding of the criminal justice system, including the functions of the courts, prisons, probation, and the Parole Board, as well as Youth Justice Services and the arrangements for Mentally Disordered Offenders.
  • The post holder will be required to travel on a regular basis to maintain contact with victims, their families, and other professionals who may be based across rural and urban areas.
  • The post holder must work within the aims and values of the PS and HM Prison and Probation Service.
  • This includes demonstrating a commitment to equality and inclusion in line with PS policies and procedures.
  • The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
  • Some out of hours working may be required during the week and weekends.
  • An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Responsibilities

  • Liaise with the victims and their families to ensure they are informed about key stages and developments regarding an offender’s sentence or hospital order as set out in the VCS and VNS.
  • Use computer-based administrative systems to obtain relevant information and to produce, update and maintain records relating to victims, and other documentation, within agreed timescales.
  • Assess the risks and needs of victims and their families and complete any required actions within appropriate timescales including home and/or alternate location visits as required in accordance with the PS VCS and VNS Guidance.
  • Identify changes in risk or need and refer to senior managers and professionals in other agencies as appropriate.
  • Carry out safeguarding children and safeguarding adult duties in accordance with the PS statutory responsibilities and agency policies.
  • Ensure effective referrals to, and communication with, other probation colleagues and professionals in other agencies.
  • Participate in a range of interprofessional meetings to represent victims and their families (and/or the PS) to support risk management and safeguarding of victims.
  • Carry out duties in accordance with policies and legislation governing parole proceedings, and to support victims and their families to write a personal statement and/or present their statement to the parole board in person or remotely.
  • Provide training and mentoring support to new VLOs and other probation practitioners and educate professionals from other agencies about the VCS and VNS and their responsibilities.
  • Engage in ongoing learning and development to maintain up-to-date knowledge and understanding of current policies, legislation, and best practice, including completion of all mandatory training.
  • Provide cover within the victim liaison unit as appropriate.

FAQs

What is the primary role of a Victim Liaison Officer?

The primary role of a Victim Liaison Officer is to work with victims of crime and their families to provide information about significant developments regarding an offender’s sentence and to enable their participation in decisions related to risk management.

Where are the positions for the Victim Liaison Officer based?

The positions are based at NMS Unit 8 Waverly Market Dock, NE33 1LE, and NMS Wear House, DH1 1TH.

What types of crimes will the Victim Liaison Officer deal with?

The Victim Liaison Officer will have direct contact with victims and families of serious crimes, including those involving violent, sexual, or stalking and harassment offences.

Is travel required for this position?

Yes, the job holder will be required to travel regularly to maintain contact with victims, their families, and other professionals across both rural and urban areas.

What are the working hours for this position?

Some out of hours work may be required during the week and weekends.

What qualifications or knowledge are necessary for this position?

The job holder requires knowledge and understanding of the criminal justice system, including the functions of courts, prisons, probation, the Parole Board, Youth Justice Services, and arrangements for Mentally Disordered Offenders.

Is training provided for new staff members?

Yes, the Victim Liaison Officer will provide training and mentoring support to new VLOs and other probation practitioners.

Are there any requirements for confidentiality in this role?

Yes, the post holder must adhere to all policies regarding the sensitive and confidential nature of the information handled in this position.

Will candidates undergo background checks?

Yes, successful candidates must undergo a criminal record check.

What benefits are offered to employees in this position?

Benefits include a Civil Service pension with an employer contribution of 28.97%, annual leave, public holidays, and a working environment that supports flexible working options.

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HM Prison and Probation Service

Preventing victims by changing lives.

Government
Industry
10,001+
Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.