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Video Content Analyst with Arabic

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Cognizant

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Media & Journalism
  • Lisbon

AI generated summary

  • You must be C1 Arabic and B2 English proficient, available for 24/7 shifts, detail-oriented, adaptable, and able to handle sensitive content. A valid work permit is required.
  • You will review privacy requests, analyze content compliance, handle reported issues, stay updated on policies, address complex cases, and collaborate to enhance team efficiency.

Requirements

  • Proficiency of Arabic language at min. C1 level and English at B2 level
  • Availability to work on 24/7 shift (including weekend shifts) from the office
  • Excellent communication (verbal and written) and interpersonal skills
  • Quick learning and organizational skills - adaptability to learn new processes, concepts
  • Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
  • Having a neutral mindset to alternative video content that needs classification
  • Ability to review content that may be deemed inappropriate and/or contain sensitive and explicit material, sometimes involving graphic, discriminatory or otherwise disturbing subjects on text or video formats
  • Valid work permit

Responsibilities

  • Review and process incoming privacy requests through online tools
  • Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
  • Review the reported content within agreed turnaround times and standards of quality
  • Continually educate about changes to policies and protocols
  • Address complex privacy cases and regulatory inquiries
  • Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness

FAQs

What is the job title for this position?

The job title is Video Content Analyst with Arabic.

Where is the job location?

The job location is in Lisbon, Portugal.

Are there any remote work options for this position?

No, this position requires working from the office.

What are the language requirements for this role?

Proficiency in Arabic at a minimum C1 level and English at a B2 level is required.

What is the shift pattern for this position?

The shift pattern is a rotative 24/7 schedule, including weekend shifts.

Are fresh graduates eligible to apply for this role?

Yes, fresh graduates are welcome to apply for this position.

What skills are necessary for this role?

Necessary skills include excellent communication, quick learning, strong attention to detail, and the ability to handle sensitive content.

What kind of content will the Video Content Analyst be reviewing?

The analyst will review and analyze explicit and sensitive content, including potentially graphic or disturbing material.

What benefits are provided for employees?

Employees receive benefits such as private medical healthcare, life insurance, language courses, and relocation assistance (for new hires relocating from outside Portugal).

What kind of training is provided for this position?

Full equipment and paid training are provided from the first day of work, including opportunities for professional development.

How does the company support the well-being of content moderators?

The company provides evidence-based wellness solutions and holistic practices aimed at risk mitigation and employee support.

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Cognizant

Consulting
Industry
10,001+
Employees

Mission & Purpose

Cognizant is a multinational technology company that provides a wide range of IT services and solutions to organisations worldwide. Their primary focus is on helping businesses transform and thrive in the digital age. Cognizant's mission and purpose are centred around delivering innovative and cutting-edge technology solutions that drive client success. They offer services such as digital strategy, consulting, technology implementation, and IT outsourcing, enabling companies to adapt to evolving market dynamics, enhance operational efficiency, and deliver exceptional customer experiences. Cognizant's ultimate goal is to empower their clients with the tools, insights, and capabilities needed to navigate complex technological landscapes and achieve their business objectives in an increasingly digital world.