FAQs
What is the role of a Visual Lead at M&S?
The Visual Lead is responsible for driving the growth and profitability of stores through visual merchandising, coaching store teams, and collaborating with Central Visual Merchandising teams and Trading & Operations teams to maximize commercial opportunities.
What areas will the Visual Lead cover?
The role covers Hertfordshire, Bedfordshire, Essex, and East Anglia.
What qualifications are required for the Visual Lead position?
Candidates should have a strong capability in visual skills, a proven track record in visual merchandising and management, strong leadership skills, and a good understanding of commercial, operational, and people processes.
What benefits does M&S offer to Visual Lead employees?
Benefits include a 20% colleague discount, competitive holiday entitlement, discretionary bonus schemes, a defined contribution pension scheme, a tailored induction, wellbeing support, and a charity volunteer day.
Will the Visual Lead have leadership responsibilities?
Yes, the Visual Lead will lead Visual Support Managers and coach store colleagues across multiple locations and formats.
Is there a focus on training and development for the Visual Lead?
Yes, the role emphasizes upskilling store teams to deliver visual excellence and provides a wide range of training programs to develop skills.
How does M&S support work-life balance?
M&S offers industry-leading parental, adoption, and neonatal policies, as well as flexible working opportunities to support a healthy work-life balance.
What is the work environment like at M&S?
The work environment at M&S is dynamic, inclusive, and ever-evolving, focused on bringing exceptional quality, value, and service to customers.
How does M&S promote diversity and inclusion?
M&S is committed to building diverse teams and creating an inclusive workplace where everyone can bring their whole selves to work and feel supported.
How can candidates request support during the recruitment process?
Candidates can let the recruitment team know if they need any support or reasonable adjustments during any stage of the recruitment process when completing their application.