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Visual Merchandiser

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CHANEL

Nov 6

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Creative Arts & Fashion
  • Toronto
  • Quick Apply

AI generated summary

  • You need events/project management experience, leadership skills, MS Office knowledge, strong communication, problem-solving, and organizational abilities, with a detail-oriented, proactive, and team-focused attitude.
  • You will implement visual merchandising strategies, style displays, maintain brand consistency, communicate updates, and support boutique teams, while adhering to guidelines and safety procedures.

Requirements

  • Events/Project management experience
  • Leadership skills
  • Working knowledge of MS Office (Word, Excel, PowerPoint)
  • The ability to handle a challenging environment as well as to challenge decisions
  • The ability to multi-task, communicate at all levels and manage workload by priority/deadline across several projects, while performing under pressure whilst remaining calm and confident
  • Excellent problem-solving skills, organisational skills, diplomacy, as well as communication and interpersonal skills
  • Excellent time-management skills and the ability to work under pressure to ensure the efficient running of an event
  • Excellent organisational skills and attention to detail
  • High attention to detail & creativity, in a thorough and responsible manner
  • A flexible and proactive approach
  • Assertiveness balanced with respect and humbleness
  • A personable personality with good network skills and valuing teamwork
  • Self-motivation, enthusiasm, and a ‘can-do’ attitude

Responsibilities

  • Efficient monitoring and review of suitable weekly journey planners, relevant weekly reports and other necessary administration from Visual Merchandising
  • Implementing set designs, plans and window schemes, ensuring brand consistency within “the look” and presentation of windows and boutique displays
  • Styling and dressing of mannequins as well as window schemes making use of creative lighting for window displays
  • Respecting “the codes” and recommendations whilst also making use of creativity
  • Suitable ordering of the merchandising and display items
  • Maximising the space and layout of the store; using available space to the best advantage
  • Giving feedback to the Fashion Director and to the Boutique Managers; visiting boutiques, working with boutique sales staff and helping to develop their understanding of the VM presentations
  • Photographing the boutique windows, each wall and every display, in order to create a visual merchandising pack to send out to other boutiques (to ensure that all stores are consistent with the company brand and image)
  • Implementing the designs and plans created by Paris Image Department, which may involve manual work including lifting, carrying and climbing ladders
  • Effective verbal and written communication at various levels both externally and internally to include Line Manager(s), store teams and head office, primarily to advise and update on any queries regarding visual merchandising, presentation and promotions and any boutique issues
  • To provide prompt and accurate, verbal and written information as requested by the Fashion Director
  • Checking of VM schedule for information and updates as well as appropriate
  • Ensure follow-ups and prompt completion of weekly activities and regular reports provided to line management
  • To demonstrate an appropriate and courteous manner at all times as well as adhering to rules and guidelines for all sites visited
  • To ensure that the best levels of customer care are offered at all times, providing relevant support and advice to store teams regarding visual merchandising guidelines
  • To work effectively with store management
  • Ensure that any Client approach is facilitated in the correct manner
  • Should a client approach you for assistance; smile, make eye contact, be polite and considerate of their needs and offer to find a boutique sales consultant to assist them
  • To present a smart, well-groomed personal appearance at all times, reflecting the image of the company
  • In addition to being well presented, flexible and self motivated the ability to work independently, showing initiative and enthusiasm
  • Timely and accurate completion of general boutique visual merchandising, administration, adhering to set procedures and policies as appropriate
  • To maintain and respect company property as appropriate
  • Assist with the preparation as well as attending regular events, including special events, promotions etc.
  • Adhere to relevant Health & Safety as well as Security procedures and guidelines at all times
  • Successfully participate in and complete any training provided, acquiring and applying high standards
  • Actively and positively participate in any meetings arranged

FAQs

What is the job title for the position being advertised?

The job title is Visual Merchandiser.

Where is the job location?

The job is located in Toronto.

What type of contract is offered for this position?

The position is a permanent, full-time contract.

Who does the Visual Merchandiser report to?

The Visual Merchandiser reports to the Head of Visual Merchandising.

What are the primary responsibilities of the Visual Merchandiser?

The Visual Merchandiser is responsible for maintaining merchandising standards, ensuring brand cohesion across boutiques, styling and dressing displays, monitoring weekly reports, and supporting promotional activities among other tasks.

Is travel required for this position?

Yes, the job will involve some travel while working across various boutiques located in Canada.

What communication skills are necessary for this role?

Effective verbal and written communication skills are necessary to interact with various levels internally and externally, including store teams and head office.

What is the expected attitude towards customer service in this role?

The Visual Merchandiser is expected to demonstrate a courteous manner, provide excellent customer care, and assist clients appropriately.

What kind of experience is preferred for this role?

Events/Project management experience, leadership skills, and a working knowledge of MS Office are preferred for this position.

What qualities should a Visual Merchandiser possess?

A Visual Merchandiser should possess excellent problem-solving skills, time-management skills, attention to detail, creativity, a flexible and proactive approach, as well as the ability to work under pressure.

What values does Chanel promote in its workplace culture?

Chanel promotes an inclusive culture that nurtures personal growth and values the uniqueness of each individual.

Are accommodations available for candidates with disabilities during the recruitment process?

Yes, accommodations are available upon request for candidates with disabilities throughout the recruitment process.

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CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.