Logo of Huzzle

Home

Matches

Explore

Manage

VP Employee Benefits Direct Growth

image

WEX

2mo ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Portland
  • Quick Apply

AI generated summary

  • You need a bachelor's degree, 15+ years in health benefits sales, 5+ years managing teams, strong communication skills, CRM proficiency, and established broker relationships.
  • You will develop strategies for growth, manage P&L, drive customer expansion, oversee relationships, ensure operational efficiency, track KPIs, and lead and mentor your team for success.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 15+ years of experience in sales, account management, or business development within the health and benefits industry.
  • 5+ years of experience leading and managing high-performing sales teams.
  • Proven track record of success in driving revenue growth and exceeding sales targets.
  • Strong understanding of the health insurance and employee benefits landscape.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to build and maintain strong relationships with internal and external stakeholders.
  • Strategic thinker with a demonstrated ability to develop and execute effective sales plans.
  • Proficient in CRM software and sales reporting tools.
  • Deep customer centricity, with a passion for understanding customer problems and rapidly experimenting to solve them.
  • Strong leadership presence and proven ability to effectively communicate and influence across a broad set of stakeholders and executive leaders to drive strategic alignment.
  • Ability to set a bold vision for the reimagined experiences, and develop a strategy to execute and iteratively deliver on the vision.
  • Strong analytical and problem-solving skills, with an extensive use of both quantitative and qualitative data, to drive prioritization and performance.
  • A true partner to general management and operations to achieve revenue, profit, and customer.
  • Willingness to travel up to 25%.
  • MBA or other relevant advanced degree.
  • Experience working with broker partners in the consumer-directed benefits space.
  • Existing relationships with key players in the health and benefits broker market.

Responsibilities

  • Vision and Strategy: Develop a bold vision, strategic goals, and priorities to increase revenue and enable growth across our direct book of business to include delivering bundled cross-product sales. This will require cross-functional partnership with Sales, Product, Marketing, Go-To-Market, and Service teams
  • P&L Management: Own the profit and loss (P&L) responsibility for the direct book of business, including setting growth targets, managing and mitigating attrition, managing cost, and ensuring profitability.
  • Drive Customer Growth: Lead strategies to expand the customer base and build long-term partnerships. Partner to create sales messaging, in partnership with the Marketing team. Cascade in a scalable way through the account management teams.
  • Account Management: Oversee key customer relationships, ensuring customer satisfaction and identifying opportunities for upselling or cross-selling additional services.
  • Cultivate and deepen relationships with key decision-makers at broker / consultant partnerships.
  • Negotiate and manage customer agreements to ensure mutually beneficial outcomes.
  • Market Analysis: Stay ahead of market trends, understanding industry shifts and customer needs, and adjusting practice offerings accordingly.
  • Competitive Intelligence: Monitor competitors and industry dynamics to keep our approach competitive and innovative.
  • Customer Relationship Management: Maintain and deepen relationships with key customers ensuring high levels of satisfaction and fostering long-term partnerships.
  • Customer Feedback: Partner with the Account Managers to address Voice of the Customer / NPS findings and pain points, with support from Product and Technology teams
  • Retention Strategy: Partner to develop and implement strategies to retain customers, reduce churn, and increase customer lifetime value.
  • Quality Assurance: Ensure the high-quality delivery of services, products, or solutions within the practice, maintaining customer satisfaction and high standards.
  • Operational Efficiency: Continuously improve processes, team routines, operating rhythms and standards to enable customer satisfaction and business process optimization.
  • Conduct regular business reviews to track progress, identify opportunities, and address challenges.
  • Budgeting & Forecasting: Create and manage the budget, including revenue forecasts, and report on financial performance regularly.
  • Cost Control: Monitor expenses and ensure cost-effective delivery of services, balancing quality with profitability.
  • KPI Tracking: Track and report on key performance indicators (KPIs) such as revenue growth, customer retention, profitability, and operational metrics.
  • Team Management: Lead, motivate, and develop the team, ensuring they have the necessary skills and support to meet performance goals.
  • Talent Acquisition: Oversee the recruitment and retention of top talent, ensuring that team capacity matches business growth.
  • Training & Mentorship: Provide guidance, mentorship, and training to team members to enhance their skills and performance.

FAQs

What are the primary responsibilities of the VP Employee Benefits Direct Growth role?

The primary responsibilities include developing and executing a growth and retention strategy for the Direct book of business, overseeing P&L management, driving customer growth, maintaining strong customer relationships, staying ahead of market trends, ensuring customer satisfaction, managing operational excellence, and leading team development.

What qualifications are required for this position?

Candidates must have a Bachelor's degree in Business Administration, Marketing, or a related field, along with 15+ years of experience in sales, account management, or business development within the health and benefits industry, and 5+ years of experience leading and managing high-performing sales teams.

Is experience with broker partners necessary for this role?

Yes, experience working with broker partners, particularly in the consumer-directed benefits space, is preferred.

What type of compensation can be expected for this position?

The base pay range for this position is $233,000.00 - $310,000.00, with eligibility for commission or bonuses based on the applicable plan.

What benefits does WEX offer to its employees?

WEX offers a comprehensive benefits package that includes health, dental, and vision insurances, a retirement savings plan, paid time off, health savings accounts, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more.

Is travel required for this position?

Yes, this role requires a willingness to travel up to 25%.

What skills are essential for success in this role?

Essential skills include strong leadership presence, strategic thinking, excellent communication and interpersonal abilities, proficiency in CRM software, and strong analytical and problem-solving skills.

What is the emphasis on customer relationships in this role?

There is a strong emphasis on putting customers at the center, ensuring high levels of satisfaction, fostering long-term partnerships, and addressing customer needs through effective communication and engagement.

How does this role contribute to overall company strategy?

The VP Employee Benefits Direct Growth will contribute to overall company strategy by developing a bold vision and strategic goals that align with revenue growth, market positioning, and customer satisfaction objectives, influencing cross-functional stakeholders in various departments.

What opportunities for professional development does WEX provide?

WEX provides opportunities for professional development through training, mentorship, and support in team management to help employees reach their performance goals.

image

WEX

Simplifying the business of running a business.

Technology
Industry
5001-10,000
Employees
1983
Founded Year

Mission & Purpose

WEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. WEX has created a powerful ecosystem that offers seamlessly embedded, personalized solutions for its customers around the world. Through its rich data and specialized expertise in simplifying benefits, reimagining mobility and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential. For more information, please visit www.wexinc.com.