FAQs
What are the main responsibilities of a Waiter/Waitress in Room Service?
The main responsibilities include reading daily events to acknowledge VIP arrivals, knowing all menu items and their preparation methods, serving and clearing food and beverage items, ensuring guest satisfaction, following cash and credit card procedures, maintaining a stocked workstation, handling guest comments, adhering to safety and hygiene policies, and keeping service areas clean.
How much prior experience is required for this role?
A minimum of 1 year of food and beverage serving experience is required for this role.
What skills are important for a Waiter/Waitress in Room Service?
Important skills include good communication and customer contact skills, problem resolution skills, basic food and beverage product knowledge, strong interpersonal skills, and attention to detail.
Is training provided for new employees?
Yes, training is provided to ensure all staff are knowledgeable about the menu items and service standards.
What is the work environment like at Sofitel Dubai The Palm?
The work environment is a luxury 5-star beach resort that offers a tropical and relaxing sanctuary, featuring a warm, welcoming atmosphere inspired by the rich culture of the South Pacific.
Are there opportunities for advancement within the company?
Yes, there are opportunities for career advancement within the company as employees can develop their skills and take on new roles in the hospitality industry.
Do I need to adhere to specific hygiene policies?
Yes, maintaining cleanliness and adhering to safety, sanitation, and hygiene policies are essential responsibilities of the role.
Will I be required to work as part of a team?
Yes, teamwork is crucial for this position, and the ability to collaborate with colleagues is highly valued.