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Waiting List Administrator

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Imperial College Healthcare NHS Trust

Oct 24

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Healthcare
  • London

Requirements

  • To provide effective and efficient clerical and reception support to a designated clinic or clinics, ensuring that administration processes meet the needs of all service users.
  • To respond and deal with a variety of often complex booking requests in a timely manner, whether by telephone or in person, ensuring that patients are booked according to clinical priority and in chronological order.
  • Ensure patients are added to correct waiting lists using hospital standard operating procedures.
  • Ensure all relevant patient information is recorded on the Trusts’ IT systems and updated accordingly with the Trusts Access Policy
  • Ensure RTT data is accurate at all times

Responsibilities

  • To provide effective and efficient clerical and reception support to a designated clinic or clinics, ensuring that administration processes meet the needs of all service users.
  • To respond and deal with a variety of often complex booking requests in a timely manner, whether by telephone or in person, ensuring that patients are booked according to clinical priority and in chronological order.
  • Ensure patients are added to correct waiting lists using hospital standard operating procedures.
  • Ensure all relevant patient information is recorded on the Trusts’ IT systems and updated accordingly with the Trusts Access Policy.
  • Ensure RTT data is accurate at all times.

FAQs

What is the role of a Waiting List Administrator?

The Waiting List Administrator provides clerical and reception support to designated clinics, manages booking requests, ensures accurate patient information is recorded, and maintains waiting list compliance according to hospital standards.

What qualifications do I need to apply for this position?

While specific qualifications are not mentioned in the job description, relevant experience in administration or clerical tasks in a healthcare setting is typically desired.

Is there an opportunity for career development in this role?

Yes, there are opportunities for career development as part of the benefits offered to staff in this position.

Will I have to work on weekends or evenings?

The job description does not specify hours; please inquire during your interview regarding specific shift patterns and flexibility.

How can I contact someone for further details about this position?

You can contact Amichia Antoine, the Office Manager, at Amichia.antoine@nhs.net for further details or to arrange an informal visit.

What are the working values emphasized in this team?

The team promotes values of being expert, kind, collaborative, and aspirational.

Are there any special benefits offered to staff?

Yes, benefits include flexible working, career development, a staff recognition scheme, and optional benefits such as Cycle to Work, car lease schemes, and onsite leisure facility memberships.

Is this position open to flexible working arrangements?

Yes, the organization is committed to equal opportunities and is open to flexible working, part-time, or job share applications.

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Imperial College Healthcare NHS Trust

St Mary’s, Hammersmith, Charing Cross, Queen Charlotte’s & Chelsea and the Western Eye hospitals in London

Science & Healthcare
Industry
10,001+
Employees
1823
Founded Year

Mission & Purpose

Imperial College Healthcare NHS Trust is one of the largest NHS trusts in England, providing acute and specialist healthcare services. It operates five hospitals in London, delivering a broad range of healthcare services, including world-class care in areas such as cardiology, cancer, and trauma. The Trust's mission is to improve the quality of life for patients by providing excellent healthcare, advancing medical knowledge through research, and training the next generation of healthcare professionals. Their purpose is to deliver the best possible care, driven by innovation and research.

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