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Ward Clerk

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Buckinghamshire Healthcare NHS Trust

9d ago

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You need good interpersonal and communication skills, IT knowledge, organization, enthusiasm, the ability to manage varied workloads, and teamwork capabilities in a deadline-driven environment.
  • You will welcome patients, maintain records, assist staff with admin tasks and discharge planning, answer calls, liaise with departments, and provide professional clerical support.

Requirements

  • - Welcoming the patients and their families/carers on arrival to the unit
  • - Maintaining patient records
  • - Supporting the nurses and medical staff in administrative tasks & discharge planning
  • - Answering the phone
  • - Liaising with other areas for clerical needs
  • - Providing a courteous, efficient and professional ward clerk service
  • - Good interpersonal skills
  • - Well-organised
  • - Enthusiastic individual
  • - Good working knowledge of IT
  • - Ability to apply a methodical approach to a varying workload
  • - Self-motivated
  • - Excellent communication/interpersonal skills
  • - Ability to work on your own as well as part of a busy team
  • - Work can be deadline driven

Responsibilities

  • - Welcoming the patients and their families/carers on arrival to the unit
  • - Maintaining patient records
  • - Supporting the nurses and medical staff in administrative tasks & discharge planning
  • - Answering the phone
  • - Liaising with other areas for clerical needs
  • - Providing a courteous, efficient and professional ward clerk service
  • - Making a valuable contribution to support patient care from the time of admission, transfer or discharge
  • - Being the first contact point for all department visitors and members of the multi-professional team

FAQs

What is the primary role of a Ward Clerk in the Elective Surgery ward?

The primary role of a Ward Clerk is to welcome patients and their families, maintain patient records, support nurses and medical staff with administrative tasks, and assist with discharge planning.

What skills are essential for this position?

Good interpersonal skills, excellent communication abilities, organizational skills, and a strong working knowledge of IT are essential for this position.

What are the working hours for this role?

The working hours may vary and will be discussed during the recruitment process, but you should be prepared for a dynamic workload.

Is training provided for this position?

Yes, as part of the Buckinghamshire Healthcare NHS Trust, there are learning and development opportunities to support your career progression.

What benefits does Buckinghamshire Healthcare NHS Trust offer?

Benefits include generous annual leave entitlement, a pension scheme, access to NHS discount schemes, and a range of health and wellbeing services.

How can I contact someone for more information about the job?

You can contact Sister Abigail Perring at abigail.perring@nhs.net or call 01494426398 for further details or to arrange an informal visit.

Are there any specific values that the trust promotes?

Yes, Buckinghamshire Healthcare NHS Trust promotes the CARE values of collaboration, aspiration, respect, and enabling.

Is there an emphasis on diversity and inclusion in the hiring process?

Yes, the Trust is committed to promoting inclusion and encourages candidates from diverse backgrounds to apply.

Do I need prior experience to apply for the Ward Clerk position?

While prior experience in a similar role may be beneficial, it is not explicitly stated as a requirement. Enthusiasm and a willingness to learn are valued.

Can I expect support for my health and wellbeing as an employee?

Yes, the Trust offers a range of health and wellbeing services to promote a healthy and happy workforce.

Buckinghamshire Healthcare NHS Trust

Science & Healthcare
Industry
5001-10,000
Employees
2010
Founded Year

Mission & Purpose

Buckinghamshire Healthcare NHS Trust offers a comprehensive range of services including acute, community, and outpatient care across Buckinghamshire. Their ultimate mission is to provide high-quality, patient-centered healthcare that promotes well-being and improves health outcomes for their local population. The Trust aims to ensure accessible, effective, and compassionate care, working to enhance the health and quality of life for all individuals in their community.