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Web and Digital Media Specialist

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8x8

Jan 15

  • Job
    Full-time
    Mid & Senior Level
  • Design
  • Cebu City
  • Quick Apply

AI generated summary

  • You need a relevant degree, experience in B2B/SaaS web management, WordPress, Next.js, analytics tools, SEO knowledge, basic HTML/CSS skills, and strong project management and communication abilities.
  • You will manage website development and optimization, coordinate content, monitor performance, oversee SEO, handle projects, manage analytics integrations, ensure security, and collaborate across teams.

Requirements

  • Bachelor’s degree in Web Design, Computer Science, Marketing, or a related field.
  • Proven experience as a Website Manager or similar role, ideally in the B2B or SaaS industry.
  • Proficiency in WordPress and headless CMS solutions.
  • Strong knowledge of frameworks like Next.js for building high-performance websites.
  • Proficiency in website analytics and tracking tools such as Google Analytics and Google Tag Manager.
  • Solid understanding of SEO best practices and tools.
  • Basic knowledge of HTML, CSS, and web design principles.
  • Experience with website optimization for organic and paid traffic.
  • Excellent project management and organizational skills.
  • Strong analytical mindset and attention to detail.
  • Exceptional communication and teamwork skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

  • Website Management: Manage the development, maintenance, and optimization of the CPaaS website, ensuring it is user-friendly, visually appealing, and up-to-date.
  • Content Coordination: Collaborate with content teams to update and create engaging, high-quality, and SEO-optimized content.
  • Performance Optimization: Monitor website performance, including speed, uptime, and responsiveness, and implement improvements to enhance the user experience.
  • SEO and Analytics: Ensure the website is search-engine optimized and analyze website traffic, user behavior, and key performance indicators (KPIs) to identify opportunities for improvement.
  • Project Management: Manage website-related projects, including redesigns, migrations, and feature enhancements, coordinating with internal teams and external vendors as needed.
  • Integration & Tagging: Manage integrations using Google Analytics, Google Tag Manager, and other tracking tools for effective website performance and campaign monitoring.
  • Technical Management: Implement and manage headless CMS solutions and frameworks like Next.js for high-performance, scalable, and flexible web experiences.
  • WordPress Expertise: Oversee WordPress-based website sections, including plugin management, updates, and troubleshooting issues related to themes or functionalities.
  • Security and Compliance: Ensure website security protocols are followed and compliance with global regulations and standards.
  • Cross-functional Collaboration: Work closely with marketing, product, and sales teams to align website strategy with company goals and campaigns.

FAQs

What is the primary focus of the Web and Digital Media Specialist role at 8x8?

The primary focus of the Web and Digital Media Specialist role is to manage the CPaaS website, ensuring it aligns with business goals, engages the audience, and delivers a seamless user experience.

Where is the Web and Digital Media Specialist position based?

This position is based in Cebu, Philippines, with flexible working arrangements that may be discussed based on project needs.

What qualifications are required for this position?

A Bachelor’s degree in Web Design, Computer Science, Marketing, or a related field is required, along with proven experience as a Website Manager or in a similar role.

What skills are preferred for candidates applying for this role?

Preferred skills include familiarity with CPaaS products, experience with website migration projects, and an advanced understanding of CMS and marketing automation platforms like HubSpot.

Will the Web and Digital Media Specialist be involved in content creation?

Yes, the Web and Digital Media Specialist will collaborate with content teams to update and create engaging, high-quality, and SEO-optimized content.

Is knowledge of SEO important for this role?

Yes, solid understanding of SEO best practices and tools is essential for this role to ensure website optimization and enhance visibility.

What tools will the Web and Digital Media Specialist need to use?

The specialist will need to use tools such as Google Analytics, Google Tag Manager, and other tracking tools for website performance and campaign monitoring.

What type of projects will the specialist manage?

The specialist will manage website-related projects, including redesigns, migrations, and feature enhancements, coordinating with internal teams and external vendors.

Is there an opportunity for professional growth within the company?

Yes, 8x8 supports professional growth and development opportunities through various roles in a dynamic environment within the tech industry.

Are there any specific technical skills required for this position?

Yes, proficiency in WordPress, headless CMS solutions, and knowledge of frameworks like Next.js, as well as basic knowledge of HTML and CSS, are required.

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8x8

One platform. Every communications experience

Consulting
Industry
1001-5000
Employees
1987
Founded Year

Mission & Purpose

8x8 is a leading provider of cloud-based communication solutions, offering voice, video, chat, contact centre, and enterprise-class API services. Their solutions help businesses improve their communication, collaboration, and customer engagement by providing a unified, seamless platform accessible from anywhere. 8x8’s ultimate mission is to empower organisations of all sizes with reliable, scalable, and secure communication tools that drive productivity and foster stronger relationships with customers. Their purpose is to simplify and enhance business communication, enabling teams to connect efficiently and deliver excellent service across the globe.