Web Operations Assistant Digital Commerce EMEA & LATAM

Ralph Lauren

2mo ago

Applications are closed

Job
Full-time
Entry Level
Marketing
London

Requirements

This role is ideal for someone early in their ecommerce career, who enjoys the technical aspect of platform build/set up and would love to work in an exciting global brand.
1+ years of experience in ecommerce trading (can be from an internship)
Ability to work independently in a fast-paced environment. Ability to prioritise large workload
Ability to work in a high-energy, high intensity and rapidly evolving environment.
Experienced knowledge of web operations’ technologies including Salesforce Commerce Cloud, HTML, XML, and CSS.
Strong Excel skills.
Strong communication skills both written and verbal
Highly organized and strong attention to detail
A willingness to get stuck in and learn
Positive “can-do” attitude
Willingness to be flexible and pivot across multiple tasks and priorities as necessary.
Proactive, taking initiative for needed improvements and problem solving

Responsibilities

Execute Content deployment:
Jira set up management
Execute store information updates
Inputs into platform optimization
Resolves issues quickly as possible to ensure optimized customer journey.
Execute Monetate /hot fixes
Execute internal search plans
Execute SOTF deployment
Code creation/set up
Deployment:
Execute deployment of all content on time and correct for all channels, regions, and devices.
Use Salesforce to build /update content slots, build content on PLPs, upload mood banners, update flyout assets and update navigation categories.
Work with associate to set up and maintain site promotions
Ensure all pages are scheduled correctly and approved on time for launches.
Set up and update Jira tickets, adding preview links correctly and in a timely manner as to not delay launches.
Perform site testing, UAT and QA for launches and new site features post releases.
Carry out daily site checks/walk throughs to ensure customer journey is as planned.
Help inform and/or correct system issues as they arise with cross functional team, raising all to manager.
Updating store information
Execute Monetate/quick fixes on site
Execute internal search plan across all locals.
Implement synonym/hyponym mapping
Execute deployment of content for SOTF
Execute code creation
Collaboration:
Engage in trade discussions, looking for ways web ops team can contribute to key metrics
Share web ops successes in trade meetings.
Collaborate with content planning team, global creative ops and development to ensure content is deployed as planned.
Partner with SEO lead to implement meta tags within content and categories.
Partner with retail operations team to ensure store information on site is accurate.
Partner with North America on new ideas and best practice sharing

FAQs

What are the main responsibilities of a Web Operations Assistant?

The main responsibilities include supporting the daily execution of content deployment, internal search optimization, and web store updates across multiple regions and languages in EMEA and LATAM. Additionally, they work cross functionally to execute campaign/project launches on time to ensure a cohesive consumer journey.

What qualities are important for a successful Web Operations Assistant in this role?

A successful Web Operations Assistant should be highly organized, detail-oriented, and have the ability to work cross-functionally with different teams. They should be proficient in updating and setting up online initiatives and have a good understanding of back-end platforms.

What regions and languages will the Web Operations Assistant be working with in this role?

The Web Operations Assistant will be working with multiple regions and languages in EMEA and LATAM.

What is the main focus of the role in terms of online initiatives?

The main focus of the role is to support the execution of content deployment, internal search optimization, and web store updates to ensure a cohesive consumer journey and successful campaign/project launches.

Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts

Industry

10,001+

Employees

1967

Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.