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Wellbeing Coordinator - UAE National

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Healthcare
  • Dubai

AI generated summary

  • You must be a UAE National with a Bachelor’s degree, 3 years in customer service or admin, a health interest, strong communication, problem-solving, organizational skills, and Microsoft Office proficiency.
  • You will coordinate wellbeing programs, handle inquiries, conduct events, track metrics, assess needs, propose improvements, and process invoices.

Requirements

  • UAE National (Emirati) with a valid UAE passport
  • Bachelor Degree
  • Minimum 3 years’ experience in a customer service, vendor management or administration role, ideally in a corporate environment
  • Background or demonstrated interest in health and wellbeing
  • Excellent communication, presentation and interpersonal skills
  • Problem-solving skills with a focus on delivering solutions for customers
  • Ability to manage multiple tasks, complex timelines and prioritise effectively in a fast-paced environment
  • Excellent attention to detail, with strong organisational and project management skills
  • Ability to work independently and collaboratively with internal and external teams
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

  • Collaborate with Cigna teams, clients and vendors to promote and coordinate health and wellbeing programs and/or events, to provide a seamless service to customers.
  • Serve as first point of contact for wellbeing inquiries, providing timely and accurate information.
  • Conduct client and customer-facing events and represent Cigna in a professional manner.
  • Gather and maintain measurable event data, feedback and track program metrics to evaluate the progress and effectiveness of wellbeing initiatives to drive continuous improvements.
  • Carry out detailed assessments to understand current challenges and needs.
  • Staying up to date with the latest best practices and trends and proposing innovative ideas to enhance our proposition.
  • Process client and vendor invoices in a timely manner.

FAQs

What is the primary purpose of the Wellbeing Coordinator role?

The primary purpose of the Wellbeing Coordinator role is to develop and foster a culture of Health & Wellbeing by coordinating and delivering customer-focused wellbeing events and initiatives that educate and inspire members to lead healthier lifestyles.

Who does the Wellbeing Coordinator report to?

The Wellbeing Coordinator reports to the Health and Wellbeing Manager.

What are the key responsibilities of the Wellbeing Coordinator?

Key responsibilities include collaborating with internal teams, clients, and vendors to promote wellbeing programs, serving as the first point of contact for wellbeing inquiries, conducting client-facing events, maintaining event data, carrying out assessments to understand challenges, staying updated on best practices, and processing invoices.

What qualifications are required for the Wellbeing Coordinator position?

The qualifications required include being a UAE National with a valid UAE passport, holding a Bachelor’s Degree, having a minimum of 3 years of experience in customer service or a similar role, and demonstrating a background or interest in health and wellbeing.

What skills are essential for this role?

Essential skills include excellent communication and interpersonal skills, problem-solving abilities, strong organizational and project management skills, attention to detail, and proficiency in Microsoft Office Suite.

Is there an opportunity for professional development in this role?

Yes, there are opportunities for professional development and growth within the company.

What kind of work environment can one expect in this role?

The work environment is supportive and collaborative, fostering teamwork and communication among employees.

Will the Wellbeing Coordinator have to manage events?

Yes, the Wellbeing Coordinator will be responsible for planning, organizing, and executing wellbeing events and managing logistics.

Are there any specific health and wellbeing resources available for employees?

Yes, employees will have access to various health and wellbeing resources as part of their benefits.

What does Cigna Healthcare advocate for?

Cigna Healthcare advocates for better health through every stage of life and empowers customers with information and insight to make the best health choices.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.