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CXG

Dec 17

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Marketing

Requirements

  • Sie müssen mindestens 18 Jahre alt sein
  • Derzeitiger Kunde von Premium- und Luxusmarken
  • Steht derzeit nicht unter Vertrag mit einer Einzelhandelsmarke, um Unparteilichkeit zu gewährleisten
  • Pünktlich, organisiert, detailorientiert und zuverlässig
  • Aufmerksam und leidenschaftlich in Bezug auf Kundenerfahrungen
  • Es sind keine Vorkenntnisse erforderlich; wir schätzen ehrliches Feedback von echten Kunden

Responsibilities

  • Wählen Sie Ihre Aufgaben - stimmen Sie Ihre Missionen mit Ihren persönlichen Vorlieben und Ihrem Profil ab
  • Besuchen Sie Luxusgeschäfte oder bewerten Sie online - sprechen Sie mit den Verkäufern in den Geschäften oder online, bequem von zu Hause aus
  • Beobachten Sie genau - prüfen Sie das Ambiente, die Servicequalität und das allgemeine Kundenerlebnis
  • Geben Sie ehrliches Feedback - nutzen Sie unsere Plattform, um Ihre Beobachtungen über Fragebögen mitzuteilen

FAQs

What is the main responsibility of a Luxury Brand Evaluator?

The main responsibility of a Luxury Brand Evaluator is to assess customer experiences by visiting luxury stores, shopping online, and providing critical feedback that helps brands improve their services.

How often can I expect to receive assignment opportunities?

You can expect to have multiple opportunities each month, allowing you to work with some of the most renowned luxury brands worldwide.

Is prior experience required for this role?

No prior experience is required; we value honest feedback from genuine customers.

How flexible are the working hours?

The working hours are quite flexible, as each store visit takes about 20 minutes, enabling you to manage multiple assignments efficiently.

Will I receive compensation for my work?

Yes, you will be compensated for your time and contributions, with non-purchase evaluations offering a fee and purchase-based evaluations providing reimbursements for approved items.

How do I apply for the CXG community?

To apply for the CXG community, you need to register at live.cxg.com, complete your profile, pass the general certification, and then apply for missions that interest you.

Are there any age requirements for this position?

Yes, you must be at least 18 years old to qualify for this position.

Do I need to have a relationship with any luxury brands to apply?

Yes, you should currently be a customer of premium and luxury brands to effectively evaluate their services.

Is there any expectation regarding punctuality and organization?

Yes, candidates are expected to be punctual, organized, detail-oriented, and reliable to ensure effective evaluations.

What types of brands will I work with as an evaluator?

You will work with a variety of luxury brands across different sectors, including fashion, jewelry, beauty, and automobiles, such as Louis Vuitton, Tiffany & Co., Guerlain, and Bentley.

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.

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