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Winkelmedewerker (12-35 uur) - Amsterdam NDSM-straat

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HEMA

19d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Amsterdam

AI generated summary

  • You should understand customers, have passion for the products, be proactive, show hospitality, and identify sales opportunities to improve customer experience.
  • You will delight customers, showcase new products, provide excellent service at the self-scan checkout, maintain store presentation, identify improvement opportunities, and develop customer-focused skills.

Requirements

  • Interesse: je wilt klanten snappen en oprecht verder helpen.
  • Passie voor je vak: je wilt weten wat HEMA in huis heeft, zodat je klanten goed adviseert.
  • Lef: je durft op klanten/collega's af te stappen en bent niet bang voor feedback.
  • Gastvrijheid: je staat klaar om klanten enthousiast te ontvangen.
  • Ondernemerschap: je ziet overal verkoopkansen. Als iets beter kan, maak je er werk van.

Responsibilities

  • Je maakt echt klanten blij en bent ambassadeur van onze toffe producten.
  • Je zet de nieuwste HEMA-collecties in de schappen: aantrekkelijk en lekker opvallend.
  • Je vertelt honderduit over onze producten, zodat klanten met precies het goede artikel naar huis gaan.
  • Je bent het eerste én het laatste aanspreekpunt van klanten: ook bij de (zelfscan) kassa verleen je graag goede service.
  • Je houdt de winkel netjes en zorgt ervoor dat HEMA-producten er altijd goed bij staan.
  • Je kijkt met 'grote klantogen': als jij klant was, wat zou je dan veranderen/verbeteren?
  • Je gaat samen met je team met verbeterkansen aan de slag: als het beter kan, moet het beter!
  • Je ontwikkelt je razendsnel, leert klantgericht te denken en te ondernemen.

FAQs

What are the working hours for the Winkelmedewerker position?

You can work between 12 to 35 hours per week, with flexibility in determining your days and hours.

Is prior experience required for this role?

Experience is helpful, but it is not necessary, as your colleagues will help you get started.

How do I apply for the position?

You can apply easily by filling in your details, indicating your desired start date and hours, and a colleague will contact you shortly.

What kind of training will I receive?

You will have the opportunity to learn on the job, receive inspiration from colleagues, and follow various training courses.

What are the main responsibilities of a Winkelmedewerker?

Responsibilities include helping customers, recommending products, maintaining the store's appearance, and providing excellent service at the checkout.

Will I have opportunities for career growth?

Yes, there are opportunities to grow in your role and potentially take on more responsibilities, such as advancing to a team leader position.

What benefits come with working at HEMA?

Benefits include competitive pay, 15% discount on HEMA products, flexibility in working hours, and a supportive work environment.

Can I apply to multiple HEMA locations?

Yes, you are welcome to apply to multiple stores if you wish.

What qualities are important for a Winkelmedewerker?

Important qualities include a genuine interest in helping customers, passion for the products, confidence in engaging with others, and an entrepreneurial mindset.

How long does it take to hear back after applying?

You will be contacted within two business days to schedule a conversation about your application.

echt HEMA

Retail & Consumer Goods
Industry
10,001+
Employees
1926
Founded Year

Mission & Purpose

HEMA is a Dutch retail company that offers a wide range of everyday products, from homeware and clothing to food and personal care items, all at affordable prices. Known for its practical and functional designs, HEMA provides high-quality, well-designed products that simplify and enhance daily life. Their ultimate mission is to make life easier and more enjoyable for people by offering accessible products with a distinctive Dutch touch. The purpose of HEMA is to provide customers with a positive shopping experience through well-thought-out, sustainable products that meet their daily needs.