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Work Coordinator and Operations Analyst

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  • Job
    Full-time
    Junior Level
  • Facilities Management
  • Oshawa

Requirements

  • A minimum of a 3-year diploma or degree in Business Administration, Information Technology, or Facilities Management.
  • A minimum of 1-year of work experience in an office environment and data/ business analyst role.
  • Proficiency in Microsoft Office suite, Microsoft Power Automate, Forms and similar tools; certificate in some business analyses tool such as Microsoft Power BI.
  • Experience with Archibus or similar computerized work order systems is an asset.
  • Hourly rate: $28.52
  • Part-time support opportunity (classification): Appendix 2- Project of a Non-Recurring Kind; November 2024 to November 2025
  • Hours: up to a maximum of 40 hours per week.

Responsibilities

  • At Durham College and Ontario Tech University, the Work Coordinator and Analyst for Facilities Operations is at the heart of ensuring our facilities run smoothly.
  • This role balances customer service, operations support, and financial analysis, making it both dynamic and crucial to our team's success.
  • You'll be the point person for resolving time-sensitive issues, whether it's coordinating a service call for snow removal, fixing an elevator, or responding to a faculty member’s urgent request.
  • Every interaction matters, and you'll make sure it's handled swiftly by tracking, managing, and following up on calls and work orders through Archibus.
  • Supporting the Facilities Operations front desk during hybrid work schedules or time off will also be a key part of your role.
  • Whether managing service desk requests, tracking attendance, or handling key distribution, your attention to detail keeps everything running smoothly.
  • On top of customer service, you’ll assist in maintaining the financial health of the department.
  • You’ll be responsible for running reports and creating dashboards to visualize our $8M utilities and operating budget, giving leadership the insights they need to make informed decisions.
  • This includes collaborating on energy management, process improvements, and tracking key performance metrics.
  • In this role, you’ll have a hand in everything from clerical tasks to high-level reporting, making you an essential part of both day-to-day operations and long-term strategic planning for facilities management.

FAQs

What is the duration of the Work Coordinator and Operations Analyst position?

The position is a part-time support opportunity from November 2024 to November 2025.

What are the working hours for this role?

The working hours are up to a maximum of 40 hours per week.

Who will the Work Coordinator and Operations Analyst report to?

This role will report to the Senior Director of Facilities and Operation and Engineering.

What are the primary responsibilities of this position?

The primary responsibilities include resolving time-sensitive issues, managing service desk requests, maintaining financial health through reporting, and assisting with day-to-day operations and strategic planning for facilities management.

What qualifications are required for this job?

A minimum of a 3-year diploma or degree in Business Administration, Information Technology, or Facilities Management is required, along with at least 1 year of work experience in an office environment and data/business analyst role.

Is experience with Archibus necessary for the job?

Experience with Archibus or similar computerized work order systems is considered an asset but not required.

What software proficiency is expected for this position?

Proficiency in the Microsoft Office suite, Microsoft Power Automate, Forms, and similar tools is required, as well as a certificate in a business analysis tool such as Microsoft Power BI.

What is the hourly rate for the Work Coordinator and Operations Analyst role?

The hourly rate for this position is $28.52.

How should applicants submit their applications?

Applicants should submit their cover letter and resume through the online portal.

When is the application deadline for this position?

Applications will be accepted until September 26, 2024.

Official account of #DurhamCollege. We offer 140+ full-time and part-time programs. Together, we're #LeadingTheWay.

Education
Industry
501-1000
Employees
1967
Founded Year

Mission & Purpose

With campuses in Oshawa and Whitby, Durham College (DC) offers more than 12,000 full-time post-secondary and apprenticeship students access to more than 140 full-time and part-time programs in a number of different disciplines, enabling them to develop the skills required to meet the demands of today’s job market. The college is also set to launch its first four-year degree program, the Honours Bachelor of Health Care Technology Management, in September 2018. The Oshawa campus features the state-of-the art Student Services building and will soon feature the Centre for Collaborative Education, a legacy project tied to DC’s 50th anniversary in 2017. The new facility will bring together local, Indigenous and global communities, providing a new home for several of the college’s most innovative and ground-breaking programs. The Whitby campus features the award-winning W. Galen Weston Centre for Food, which includes Bistro ’67, a full-service, teaching-inspired restaurant, and Pantry, a retail store featuring food prepared by students in the college’s culinary programs.

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