Workday Analyst

CHANEL

Aug 5

Applications are closed

Job
Full-time
Junior (1-2 years)
London

Requirements

- Extensive knowledge of HCM processes, specifically in Compensation/Advanced Compensation, and understanding of HR functions and business processes.
- Proficient in requirements elicitation and business process modeling.
- Proven decision-making skills with the ability to drive business results.
- Excellent communication skills, able to engage with all organizational levels.
- Minimum 2 years of Workday Analyst/Administrator experience with cloud SaaS HR applications.
- At least 1 year of direct Workday HCM and Absence configuration experience.
- Bachelor’s Degree or equivalent work experience preferred.
- Highest commitment to data confidentiality.
- Ability to manage multiple projects in a dynamic environment.
- Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow).
- A proactive team player who is willing to go the extra mile.
- Embody the company's core values in all aspects of work.

Responsibilities

- Act as the primary point of contact for the regional Workday Support Team, addressing inquiries and issues, and aligning on action plans while providing expertise and guidance for defect investigation or configuration change requests.
- Triage, assign, and monitor the progress of tickets through governance mechanisms and check-ins with the global team. Participate in relevant testing activity.
- Record root-cause and impact analyses, as well as configuration documentation for all tickets.
- Manage security assignments and approvals within the time zone and handle service requests when necessary.
- Prepare and communicate KPIs related to support and Workday adoption/usage within the time zone.
- Work with regional teams to facilitate ongoing adoption of Workday features and functionality.
- Provide insights to global leads based on user needs and experiences to enhance the overall Workday experience.
- Disseminate key information and decisions to the global HR communities.
- Train regional teams on new Workday features.
- Review and assess feature updates provided by Workday.
- Adapt test scripts for configuration changes and partner with regional teams for local regression testing.
- Document and support regional change request requirements.
- Assist with end-to-end testing for releases and configuration changes.
- Assist Data Stewards in their roles.
- Oversee data accuracy and collaborate on data quality improvements.
- Implement global data requirements and resolve technical data issues.
- Suggest and maintain system-enforced data controls as agreed with Data Owners & Stewards.

FAQs

What is the location of the Workday Analyst position?

The Workday Analyst position is located in our London Headquarters.

What type of contract is offered for this position?

The Workday Analyst position is a permanent, full-time contract.

Who does the Workday Analyst report to?

The Workday Analyst reports to the Head of Core People Solutions.

What kind of experience is required for this role?

A minimum of 2 years of Workday Analyst/Administrator experience with cloud SaaS HR applications is required, as well as at least 1 year of direct Workday HCM and Absence configuration experience.

What skills are important for the Workday Analyst role?

Important skills include extensive knowledge of HCM processes, requirements elicitation and business process modeling, decision-making skills, excellent communication skills, and proficiency in Microsoft Suite and project management tools.

Is prior experience in HR functions necessary?

Yes, an understanding of HR functions and business processes is essential for this role.

What will the Workday Analyst's responsibilities include?

Responsibilities include day-to-day support activities, change and communication support, release management, governance, and managing service requests.

Does the role involve working with a global team?

Yes, the Workday Analyst will work in close collaboration with the global team and regional Workday support teams.

Will the Workday Analyst role include opportunities for growth?

Yes, there is potential for the role to expand to include other technological solutions centered around the Core Solution as the People technology ecosystem evolves.

What core values should the Workday Analyst embody?

The Workday Analyst should embody the company's core values in all aspects of their work.

CHANEL

Retail & Consumer Goods

Industry

10,001+

Employees

1910

Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.