Workers' Compensation Associate

RPM Living

Oct 24

Applications are closed

Job
Full-time
Junior Level
Legal
Austin

Requirements

High school diploma or equivalent
Associate’s or bachelor’s degree in Human Resources, Business Management or related field preferred
One year of experience in worker’s compensation, claims management or related field
Knowledge of workers' compensation laws, regulations, and best practices
Knowledge of workplace safety and risk management principles
Knowledge of data protection laws and the importance of maintaining confidentiality with sensitive information
Ability to multi-task and meet deadlines with minimal supervision
Knowledge of Microsoft Office (Word, Outlook, Power Point, Excel)
Ability to learn specialized databases (Origami, Salesforce, Riskonnect)
Skilled in organization with special attention to detail
Ability to handle multiple tasks simultaneously in a fast-paced environment
Ability to work independently and manage time effectively
Ability to communicate effectively verbally and in writing
May be required to sit or stand for extended periods of time
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
Must be able to operate a computer, keyboard, mouse and other office equipment
This is a hybrid role requiring the associate to work in one of our corporate or regional offices at least four days a week
The office is an open setting which may include bright lights, constant noises and distractions

Responsibilities

Process and complete various work-related injury documents such as state specific forms, wage statements, treatment referral authorization forms.
Assist frontline management with reporting new work-related incidents, answering general work-injury incident questions, setting next-step expectations; initiating contact with injured workers, and determining appropriate next actions for each case.
Prepare, review, edit, access, and manage a wide range of legal documents, files, records, and correspondence of a confidential and privileged nature, ensuring high quality, accuracy, and comprehensiveness.
Create, maintain, and update files according to established internal departmental procedures to ensure that accurate data is kept on claims status; update record to show claims information at various stages of processing.
Utilize computer software and/or claims-related information systems to perform duties.
Obtain work status information from the treating physicians, update management of changes/updates, documenting file.
Update and maintain accurate restricted-duty and off-work logs for OSHA reporting.
Assist injured workers by answering questions, directing them to appropriate stakeholders depending on need/request, recognizing situations that need escalation and handling off timely.
Provide timely responses to internal and external partners.
Provide day-to-day administrative support by working daily assigned tasks.

FAQs

What is the primary role of a Workers' Compensation Associate?

The primary role of a Workers' Compensation Associate is to coordinate and manage processes regarding work-related injury cases, serve as a point of contact for injured workers and their managers, and assist with various tasks related to claims management.

What qualifications are required for this position?

A high school diploma or equivalent is required, with a preferred Associate’s or bachelor’s degree in Human Resources, Business Management, or a related field. Additionally, at least one year of experience in worker’s compensation, claims management, or a related field is preferred.

Is experience in workers' compensation necessary?

Yes, candidates should have at least one year of experience in workers' compensation, claims management, or a related field to be considered for the role.

What skills are important for a Workers' Compensation Associate?

Important skills include knowledge of workers' compensation laws and workplace safety, proficiency in Microsoft Office, the ability to multi-task in a fast-paced environment, organization skills with attention to detail, and effective verbal and written communication abilities.

What kind of work environment can I expect?

The work environment is hybrid, requiring at least four days a week in one of the corporate or regional offices, which typically have an open setting with bright lights and constant noise.

Are there benefits provided to employees?

Yes, RPM Living offers comprehensive healthcare coverage, 401(k) with a robust company match, paid time off, and additional benefits such as wellness programs, discounts, and opportunities for professional development.

What are the physical requirements for this position?

The physical requirements include the ability to sit or stand for extended periods, read documents and screens, hear verbal communications, occasionally lift items weighing up to 15 pounds, and operate standard office equipment.

Is there a need for specialized software knowledge for this role?

Yes, the ability to learn and utilize specialized databases such as Origami, Salesforce, and Riskonnect is necessary for the position.

What does the day-to-day task of a Workers' Compensation Associate involve?

Day-to-day tasks involve processing work-related injury documents, assisting management with reporting incidents, managing files, obtaining work status updates from physicians, and providing administrative support to the work injury team.

What is the company's stance on diversity and inclusion?

RPM Living emphasizes Diversity, Equity, Inclusion, and Belonging (DEIB) and supports various Employee Resource Groups (ERG) to foster an inclusive workplace culture.

RPM Living

Exceed Every Need.

Real Estate

Industry

1001-5000

Employees

2002

Founded Year

Mission & Purpose

RPM Living is a real estate company specialising in property management, development, and investment services. Their ultimate mission is to enhance the quality of life for residents by providing exceptional living experiences through top-notch property management and innovative residential solutions. The purpose of RPM Living is to create and maintain high-quality living environments, ensuring customer satisfaction and value for property owners and investors. They aim to achieve this by focusing on excellence in service, integrity in operations, and fostering strong community relationships.