FAQs
What is the primary role of a Workers' Compensation Associate?
The primary role of a Workers' Compensation Associate is to coordinate and manage processes regarding work-related injury cases, serve as a point of contact for injured workers and their managers, and assist with various tasks related to claims management.
What qualifications are required for this position?
A high school diploma or equivalent is required, with a preferred Associate’s or bachelor’s degree in Human Resources, Business Management, or a related field. Additionally, at least one year of experience in worker’s compensation, claims management, or a related field is preferred.
Is experience in workers' compensation necessary?
Yes, candidates should have at least one year of experience in workers' compensation, claims management, or a related field to be considered for the role.
What skills are important for a Workers' Compensation Associate?
Important skills include knowledge of workers' compensation laws and workplace safety, proficiency in Microsoft Office, the ability to multi-task in a fast-paced environment, organization skills with attention to detail, and effective verbal and written communication abilities.
What kind of work environment can I expect?
The work environment is hybrid, requiring at least four days a week in one of the corporate or regional offices, which typically have an open setting with bright lights and constant noise.
Are there benefits provided to employees?
Yes, RPM Living offers comprehensive healthcare coverage, 401(k) with a robust company match, paid time off, and additional benefits such as wellness programs, discounts, and opportunities for professional development.
What are the physical requirements for this position?
The physical requirements include the ability to sit or stand for extended periods, read documents and screens, hear verbal communications, occasionally lift items weighing up to 15 pounds, and operate standard office equipment.
Is there a need for specialized software knowledge for this role?
Yes, the ability to learn and utilize specialized databases such as Origami, Salesforce, and Riskonnect is necessary for the position.
What does the day-to-day task of a Workers' Compensation Associate involve?
Day-to-day tasks involve processing work-related injury documents, assisting management with reporting incidents, managing files, obtaining work status updates from physicians, and providing administrative support to the work injury team.
What is the company's stance on diversity and inclusion?
RPM Living emphasizes Diversity, Equity, Inclusion, and Belonging (DEIB) and supports various Employee Resource Groups (ERG) to foster an inclusive workplace culture.