FAQs
What qualifications are required to apply for the Workplace Ambassador position?
A graduate or bachelor’s degree is required, along with either fresh experience or up to 1 year of experience in hospitality, tourism, events, or a customer service environment.
What are the key responsibilities of the Workplace Ambassador?
The key responsibilities include site management tasks such as conducting daily site walks, ensuring meeting rooms are ready for use, maintaining office equipment, managing vendor relations, consolidating customer issues, and maintaining customer communications.
Is prior experience in real estate necessary for this job?
No, prior experience in real estate is not necessary; candidates with relevant experience in hospitality, tourism, events, or customer service are encouraged to apply.
How does JLL support employee growth and well-being?
JLL offers a supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional health, promoting personal well-being and professional growth.
What should I expect during the daily site management tasks as a Workplace Ambassador?
You will be expected to conduct daily site walks, check for defects, manage hazardous objects, keep meeting rooms in 'ready-to-use' condition, ensure office equipment is functioning properly, and liaise with vendors.
Is there an emphasis on customer interaction in this role?
Yes, building relationships with customers and stakeholders across all levels is a significant part of the role, along with greeting customers by name.
What kind of report is the Workplace Ambassador responsible for generating?
The Workplace Ambassador is responsible for consolidating all customer issues and generating a monthly report on these issues.
What is the company culture like at JLL?
JLL has a culture that values diversity, inclusivity, teamwork, ethics, and excellence, striving to create an environment where everyone feels welcomed, valued, and empowered.
Are there additional administrative duties associated with this position?
Yes, the Workplace Ambassador will have administrative duties such as enforcing the clean desk policy and taking on any ad hoc responsibilities assigned by the Facilities Manager.
Can I apply for this job even if I do not meet all of the requirements?
Yes, JLL encourages candidates to apply even if they do not meet all the requirements, as they are interested in getting to know you and what you can bring to the table.