Candidate briefing for
Scott
from
Lead Miner
Junrell
Benaldo
A results-driven professional with over 5 years of experience in sales operations, team leadership, and customer success, with a strong focus on performance monitoring, data analysis, and process improvement. Successfully led a team of 10 at Blueprint Business Solutions, where responsibilities included tracking conversion rates, auditing CRM data, and identifying key areas for operational and team performance enhancements—directly aligning with the core functions of a Productivity Analyst. Proficient in Microsoft Excel, data reporting, and call quality assurance, consistently delivered actionable insights while ensuring adherence to productivity standards and internal processes. Backed by a Lean Six Sigma Yellow Belt certification and a demonstrated ability to manage multiple systems and tasks, well-positioned to analyze metrics, support coaching strategies, and drive overall team efficiency.
2% Talent
Our latest summer batch had an acceptance rate of just 1.79%.
Out of 4,340 applications, 1,982 were manually pre-screened, 588 were interviewed, and 211 were given a take-home project to assess critical skills like market research, lead generation, multi-channel outreach, and cold-calling. These projects are designed to identify top talent capable of excelling in real-world scenarios. Ultimately, only 78 candidates made it into our active talent pool.
Junrell brings over 5 years of proven experience in sales operations, customer success, and team leadership, making him a strong match for the Productivity Analyst role. At Blueprint Business Solutions, he led a team of 10 Team Leaders, monitored conversion rates across the sales pipeline, audited CRM data, and implemented automations to boost performance. His ability to generate actionable insights, manage day-to-day operations, and support staff training reflects a deep understanding of productivity optimization. With advanced proficiency in Microsoft Excel, strong attention to detail, and a Lean Six Sigma Yellow Belt certification, Junrell is equipped to handle quality assurance, performance tracking, and reporting with precision. His background in agent and account management, along with excellent communication skills, positions him as a valuable asset for any team aiming to improve operational efficiency and accountability.
Junrell Benaldo is an ideal candidate for the Productivity Analyst position due to his extensive background in sales operations, customer success, and team management. His experience leading a group of 10 Team Leaders at Blueprint Business Solutions demonstrates his ability to monitor team performance, analyze conversion metrics, and implement data-driven strategies to optimize outcomes—skills directly aligned with the role’s focus on agent adherence, performance analysis, and reporting. Junrell is highly proficient in Microsoft Excel and CRM tools, having maintained and audited large data sets, ensured process accuracy, and set up automations to streamline operations. His Certified Lean Six Sigma Yellow Belt certification further reinforces his analytical mindset and process improvement capabilities. Additionally, his hands-on experience in conducting QA, coaching staff, and resolving operational issues shows his readiness to handle quality assurance and agent performance monitoring tasks. With a proven ability to multitask, communicate effectively, and drive productivity through structured analysis, Junrell is well-equipped to enhance overall team effectiveness in the Productivity Analyst role.
Relevant Experience of
Junrell
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Junrell
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