Candidate briefing for

Maddasar

from

BigData Boutique

Kabelo

Mathapo

With over five years in the contact center industry, this candidate has excelled in inbound and outbound calls, cold-calling, retentions, and customer service. Recognized as a top sales performer for three consecutive months, promoted to Sales Team Leader to share skills and build a high-performing team. Achieved the highest lead conversion rate in the team and earned an award for exceptional phone productivity.

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2% Talent

Part of 78 admissions from 4,340 applications

Our latest summer batch had an acceptance rate of just 1.79%.
Out of 4,340 applications, 1,982 were manually pre-screened, 588 were interviewed, and 211 were given a take-home project to assess critical skills like market research, lead generation, multi-channel outreach, and cold-calling. These projects are designed to identify top talent capable of excelling in real-world scenarios. Ultimately, only 78 candidates made it into our active talent pool.

Candidate Highlights:

Achieved an average of 75 sales per month, exceeding the target of 50. Consistently surpassed the call target by averaging 25 calls per hour, well above the required 10 calls. In P2P transactions, averaged 200 per month with a 75% collection rate, surpassing the target of 125. Demonstrated exceptional customer service efficiency, consistently completing tasks in an average of 10 minutes, ahead of the 15-minute target.

Our take:

This candidate is an ideal fit for the SDR role, with over five years of experience in outbound sales, cold calling, and lead generation, consistently surpassing sales targets. They exceeded their sales target by averaging 75 sales per month (target 50), handled 25 calls per hour (target 10), and consistently outperformed P2P and customer service targets. Their proven ability to drive results, combined with their experience in tools like Salesforce, Zoho, and Microsoft Dynamics, makes them well-equipped to excel in prospecting, outreach, and cold calling. Additionally, their ambition to progress into an Account Executive role aligns perfectly with the company’s growth objectives.

Communication skills

Candidate voice memo