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Candidate briefing for

Mirvjen

from

Illyrian Options

Paul

Mamogale

Highly organized and self-motivated professional with extensive experience in customer service and sales. Proven track record in both face-to-face and remote interactions, excelling in inbound and outbound calling. Demonstrated ability to build strong relationships with clients, leveraging a deep understanding of customer needs to enhance engagement and drive sales. Recognized for achieving and surpassing key performance indicators (KPIs) through effective cold calling and proactive outreach. Proficient in utilizing Salesforce and other CRM tools to optimize sales processes and enhance customer experiences. Committed to providing exceptional service and advocating for client feedback to support continuous improvement.

2% Talent

Part of 78 admissions from 4,340 applications

Our latest summer batch had an acceptance rate of just 1.79%.
Out of 4,340 applications, 1,982 were manually pre-screened, 588 were interviewed, and 211 were given a take-home project to assess critical skills like market research, lead generation, multi-channel outreach, and cold-calling. These projects are designed to identify top talent capable of excelling in real-world scenarios. Ultimately, only 78 candidates made it into our active talent pool.

Candidate Highlights:

Highly organized and self-motivated professional with extensive experience in customer service and sales. Proven track record in maintaining positive customer interactions, addressing inquiries, and resolving complaints efficiently. Skilled in face-to-face sales, inbound and outbound calling, and achieving sales targets set by employers. Proficient in tools such as Sales Force for managing customer relationships and tracking sales performance. Demonstrated ability to reach required KPIs, particularly in cold calling efforts, ensuring consistent and effective communication with clients. Expertise in building and maintaining long-term client relationships while providing tailored financial and product solutions.

Our take:

The candidate has extensive experience in customer service, including inbound and outbound calling. They have successfully achieved required KPIs and sales targets, demonstrating overall sales ability. Proficient in Sales Force, they have a proven track record with cold calling and building relationships. Their background includes guiding clients in maximizing product benefits and collaborating with management to improve customer experience. Strong communication skills and organization complement their customer-facing roles, aligning well with the requirements of the SDR position.

Communication skills
Candidate voice memo
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https://api.huzzle.app/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNzduQkE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--02fa0748294ff6bb168cd115f0b18ce5441996b5/paul%20aaa.mp3

Relevant Experience of

Paul

Customer Services Voice Operations Representative at Trans Union
Sales Consultant at MTN

Schedule your interview

Click the button below, and submit your calendar link or your availabilities for the interview.

Schedule an Interview with
Paul
30 Minutes
Zoom

Next step: Get to know

Paul

Schedule your interview

Click the button below, and submit your calendar link or your availabilities for the interview.

Schedule an Interview with
Paul
30 Minutes
Zoom
Candidate briefing for
Mirvjen