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Candidate briefing for

Mirvjen

from

Illyrian Options

Yolisa

Kanyiwe

Dynamic and results-driven professional with a proven track record in sales and client engagement. Recognized as the top performer in my team for six consecutive months, I excel in cold-calling and consistently exceed daily outbound call targets. My ability to set up appointments and establish strong client relationships ensures a smooth onboarding experience. A flexible and versatile team player, I developed efficient filing systems and leverage tools like HubSpot and Zendesk to streamline workflows. With a proactive approach and keen analytical skills, I advocate for customers by gathering feedback and suggesting improvements, all while collaborating with management to enhance the overall customer experience.

2% Talent

Part of 78 admissions from 4,340 applications

Our latest summer batch had an acceptance rate of just 1.79%.
Out of 4,340 applications, 1,982 were manually pre-screened, 588 were interviewed, and 211 were given a take-home project to assess critical skills like market research, lead generation, multi-channel outreach, and cold-calling. These projects are designed to identify top talent capable of excelling in real-world scenarios. Ultimately, only 78 candidates made it into our active talent pool.

Candidate Highlights:

Dynamic professional with extensive experience in administration, customer service, legal support, sales development, and recruitment across diverse industries. Proven track record in client acquisition, consistently reaching and exceeding daily outbound call targets. Awarded for being the top performer in the team for 6 consecutive months. Key competencies include: - Proficient in tools like Microsoft Office, Google Workspace, HubSpot, Sales Navigator, Zendesk, and Ghostpractice. - Expertise in managing meeting schedules, coordinating projects, and maintaining accurate records. - Strong ability to develop and implement effective filing systems for both physical and virtual documents. - Experienced in overseeing medical records retrieval with strict adherence to HIPAA compliance. - Effective communication skills demonstrated through client relationship management and team collaboration. Demonstrated flexibility and versatility in various roles, enhancing operational efficiency and supporting organizational objectives.

Our take:

The candidate has over 5 years of experience in sales administration and customer service, including a role as a Sales Administrator where they consistently maintained client relationships and managed data using HubSpot. They exceeded daily outbound call targets and received an award for being the top performer for 6 months. Proficient in CRM tools like HubSpot and GhostPractice, they possess strong organizational and communication skills, making them a suitable fit for leading client onboarding and ensuring a positive customer experience.

Communication skills
Candidate voice memo
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Relevant Experience of

Yolisa

Sales Administrator at Flow Capital
Medical Records Retrieval Supervisor at iContact BPO – Parameds LMS

Schedule your interview

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Schedule an Interview with
Yolisa
30 Minutes
Zoom

Next step: Get to know

Yolisa

Schedule your interview

Click the button below, and submit your calendar link or your availabilities for the interview.

Schedule an Interview with
Yolisa
30 Minutes
Zoom
Candidate briefing for
Mirvjen