Large

CNO Financial Group, Inc. (NYSE: CNO) secures the future of middle-income America.  

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands, including Bankers Life, Colonial Penn, Optavise, and Washington National. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and $34 billion in total assets. Our 3,400 associates, 4,600 exclusive agents and over 4,000 independent partner agents guide individuals, families and businesses through a lifetime of financial decisions. For more information, visit CNOinc.com.

We are financially strong and well positioned for continued growth. At CNO, we're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences in a flexible, hybrid workplace. If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you.


Finance

CNO Financial Group

Dallas

Houston

Salary Range : $20.35 - $30.53 Hourly

Job Details

The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location.

CNO's Advocacy & Transparency Call Center Operations is hiring a Health Claims Advocate to assist our members to navigate their benefits, with the goal that the member makes informed decisions and uses their benefits to the fullest. Advocates resolve complex claim, benefit and/or eligibility issues by using internal resources, and health plan documents.

The Health Claims Advocate will have a specific focus on resolving medical claims issues and providing education regarding medical claims. This is an opportunity for you to positively impact the lives of others. You’ll be able to advocate, communicate, and educate member employees to make the medical claims process less intimidating. The shift for this position is 11:30 am Central Time - 8pm Central Time.

As a Health Claims Advocate, your responsibilities will include:


 * Assisting our members with heath care questions, eligibility, benefits, locate in-network providers and resolve claims questions and/or issue including understanding the cause for the issue.
 * Communicating member liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and or copayments and how they may affect the cost of care.
 * Explaining how non-covered and out-of-network services factor into the out-of-pocket cost.
 * Handling claims disputes with employer sponsored health plans on behalf of the member.
 * Using our custom designed member-support system, consult with members who require help/guidance/actions with regards to their employer-sponsored benefit program(s).
 * Determining and executing the best resolution to assist members based on their unique needs or requests.
   
   
   

The Health Claims Advocate position is well-suited for you if you:


 * Demonstrate excellent customer service and problem-solving techniques to identify issues, root causes and possible solutions.
 * Set expectations for time-sensitive follow ups, and how the issue will be managed, including possible outcomes.
 * Have a strong ability to explain complex issues to people regardless of their foundation of subject knowledge.
 * Build rapport with others using a friendly, courteous, and professional manner.
 * Maintain a positive attitude in the face of challenging or difficult situations.
   
   
   

Qualified candidates will have:


 * HS diploma or GED required, Bachelor's degree highly preferred.
 * 2 years of experience in health insurance, benefits, a provider setting, or other similar environment.
 * Thorough understanding of health care delivery, previous experience with medical benefits, and claims for either provider or payor perspective.
 * Previous experience in a role using technology, multi-tasking and written/verbal communication is used to drive daily responsibilities.
 * Ability to work 11:30 am Central Time to 8pm Central Time.
   
   
   

What will set you apart:


 * High Speed Internet (50 mbps)
 * 2 years of experience with benefits administration experience.
 * Fluency in both English and Spanish
   
   
   

The Company offers the following benefits for this position, subject to applicable eligibility requirements:


 * medical insurance
 * dental insurance
 * vision insurance
 * 401(k) retirement plan with company match
 * short-term & long-term disability insurance
 * Paid time-off and corporate holidays,
 * paid parental leave
 * company paid life insurance
   
   
   

Click on this link for additional information.

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) have access to come into that office.

Associates who live outside of a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) may perform this role full-time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours.

All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.

Optavise is a trusted benefits partner for business owners and human resources professionals who work hard to build and maintain a healthy, happy workforce. Through Optavise’s cohesive suite of products and services, we guide employers and employees through their healthcare choices to help reduce costs and increase benefits engagement. We streamline administration for employers and educate employees about benefits and care options, making it easy for them to choose and use their benefits wisely. Optavise provides a first-of-its-kind benefits solution, including:


 * Benefits administration technology for a streamlined enrollment process
 * Customizable selection of voluntary benefits that employees want and need
 * Year-round benefits education, communications and advocacy to inform and empower employees to become better healthcare consumers
 * Expert resources, helping employees maximize their benefits and make more informed choices for themselves and their family members.
   
   
   

Our goal is to help people make good healthcare decisions. By simplifying administration and making benefits easier to understand, we help drive employee engagement and satisfaction, and save employers time and money.

Optavise is the worksite marketing brand of CNO Financial Group. CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation

Pay Range: $20.35 - $30.53 Hourly

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ReqID : JR168411

Job Type : Full time

Additional Locations : LLC - Remote Utah; Dallas, TX; Houston, TX;



Health Claims Advocate - Remote for US based Candidates (11:30 am CT - 8pm CT shift) - CNO Financial Group

Health Claims Advocate - Remote for US based Candidates (11:30 am CT - 8pm CT shift)

Salary Range : $102,600 - $154,000 Annual

Job Details

The stated pay range is based on a national average location. Actual salary is determined by factors including relevant work experience, skills, and location. This position is bonus-eligible.

Are you a seasoned Scrum Master with a passion for AI and innovation? CNO's IT department is excited to announce a unique opportunity to join our newly established and rapidly growing AI Program. We are seeking a Senior Scrum Master to lead our dynamic AI agile team, driving the development of cutting-edge solutions that empower our business stakeholders and enhance customer service experiences. If you're ready to make a significant impact in a forward-thinking environment, we invite you to explore this role and become a key player in our transformative journey.

Come join our growing IT department! In 2023, CNO was nominated for an “Exceptional Employer Award” from TechPoint, an Indiana tech advocacy non-profit. CNO IT, through progressive leadership, offers career advancement opportunities, consistently provides employee recognition, and maintains a fun and exciting culture. The CNO IT vision is to achieve TechHappiness for both our business partners and IT associates.

As a Senior Scrum Master, your responsibilities will include:


 * Coordinating and collaborating with the AI Program Manager, AI Product Owner, AI Engineers, Data Scientists, Business Analysts, and other stakeholders to ensure alignment of vision, scope, priorities, and deliverables of the AI Program.
 * Leading and facilitating Agile team events, such as sprint planning, daily stand-up, sprint review, and retrospectives, ensuring they are productive, timeboxed, and aligned with the program increment and sprint goals.
 * Coaching and mentoring the AI team members on Agile practices, processes, roles, and artifacts, helping them to self-organize, collaborate, and deliver high-quality solutions that meet customer needs and expectations.
 * Identifying, tracking, escalating, and resolving impediments and risks that affect the AI team's performance, delivery, and quality, using appropriate tools and techniques.
 * Monitoring and communicating the progress, status, and health of the AI team, using relevant metrics and indicators, such as velocity, burndown, burnup, and quality charts.
 * Supporting the AI Product Owner in managing and refining the product backlog, ensuring it is clear, prioritized, and aligned with the Program vision and roadmap.
 * Partnering with the AI Program Manager and other Scrum Masters to coordinate dependencies, share best practices, and align on common standards and processes across the AI Program and the organization.
 * Facilitating continuous improvement through feedback loops, retrospectives, and experiments, encouraging the AI team to inspect and adapt their ways of working and adopt new tools, practices, and ideas that can increase their efficiency and effectiveness.
 * Participating in and contributing to the Agile Community of Practice within the organization, sharing insights, challenges, and lessons learned from the AI Program, and seeking guidance and support from other Agile practitioners and coaches.
   
   
   

The Senior Scrum Master position is well-suited for you if you:


 * Have demonstrated success working with offshore and hybrid teams, ensuring smooth coordination and communication across different time zones and locations.
 * Have at least five years of experience as a Scrum Master for multiple teams or complex teams, preferably in an Agile environment that follows SAFe principles and practices.
 * Show excellent communication, listening, influencing, conflict resolution, and time management skills, and can foster a collaborative and supportive team culture based on openness, honesty, and respect.
 * Are excited about the opportunity to help CNO move fast with AI and innovation and transform business processes that help CNO’s stakeholders and customers.
 * Have worked in the insurance industry and have a healthy respect for the complexity of legacy systems and integration challenges to be overcome with technology modernization
   
   
   

What you’ll need:


 * Bachelor's degree in Information Technology, Business, or a related field of study
 * Scrum Master certification (CSM, PSM, ACP) and SAFE certification (SAFe Scrum Master)
 * At least five years of related experience leading or coaching Agile teams, projects, or business initiatives
 * Proficiency in Jira
 * Insurance industry experience
 * Experience leading offshore, international, or hybrid teams
   
   
   

What Will Set You Apart:


 * Willingness to take risks and embrace a "fail fast" mindset, understanding that failure is an opportunity for growth and learning
 * Demonstrated ability to actively share knowledge, collaborate with team members, and foster a culture of open communication and continuous learning
   
   
   

The Company offers the following benefits for this position, subject to applicable eligibility requirements:


 * Medical insurance
 * Dental insurance
 * Vision insurance
 * 401(k) retirement plan with company match
 * Short-term & long-term disability insurance
 * Paid time off and corporate holidays,
 * Paid parental leave
 * Company-paid life insurance
   
   
   

Click on this link for additional information.

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando, and Milwaukee) have access to come into that office.

Associates who live outside of a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando, and Milwaukee) may perform this role full-time work from home (WFH) from any US-based location, as long as you are willing to work central or eastern time zone hours.

All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income, and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families, and businesses through a lifetime of financial decisions.

We are financially strong and well-positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando, and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation

Pay Range: $102,600.00 - $154,000.00 Annual

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ReqID : JR168374

Job Type : Full time

Sr. Scrum Master - REMOTE - CNO Financial Group

United States

&lt;strong&gt;Salary Range&lt;/strong&gt; : $102,600 - $154,000 Annual&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Details&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The stated pay range is based on a national average location. Actual salary is determined by factors including relevant work experience, skills, and location. This position is bonus-eligible.&lt;br&gt;&lt;br&gt;Are you a seasoned Scrum Master with a passion for AI and innovation? CNO's IT department is excited to announce a unique opportunity to join our newly established and rapidly growing AI Program. We are seeking a Senior Scrum Master to lead our dynamic AI agile team, driving the development of cutting-edge solutions that empower our business stakeholders and enhance customer service experiences. If you're ready to make a significant impact in a forward-thinking environment, we invite you to explore this role and become a key player in our transformative journey.&lt;br&gt;&lt;br&gt;Come join our growing IT department! In 2023, CNO was nominated for an “Exceptional Employer Award” from TechPoint, an Indiana tech advocacy non-profit. CNO IT, through progressive leadership, offers career advancement opportunities, consistently provides employee recognition, and maintains a fun and exciting culture. The CNO IT vision is to achieve TechHappiness for both our business partners and IT associates.&lt;br&gt;&lt;br&gt;&lt;strong&gt;As a Senior Scrum Master, your responsibilities will include:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Coordinating and collaborating with the AI Program Manager, AI Product Owner, AI Engineers, Data Scientists, Business Analysts, and other stakeholders to ensure alignment of vision, scope, priorities, and deliverables of the AI Program.&lt;/li&gt;&lt;li&gt;Leading and facilitating Agile team events, such as sprint planning, daily stand-up, sprint review, and retrospectives, ensuring they are productive, timeboxed, and aligned with the program increment and sprint goals.&lt;/li&gt;&lt;li&gt;Coaching and mentoring the AI team members on Agile practices, processes, roles, and artifacts, helping them to self-organize, collaborate, and deliver high-quality solutions that meet customer needs and expectations.&lt;/li&gt;&lt;li&gt;Identifying, tracking, escalating, and resolving impediments and risks that affect the AI team's performance, delivery, and quality, using appropriate tools and techniques.&lt;/li&gt;&lt;li&gt;Monitoring and communicating the progress, status, and health of the AI team, using relevant metrics and indicators, such as velocity, burndown, burnup, and quality charts.&lt;/li&gt;&lt;li&gt;Supporting the AI Product Owner in managing and refining the product backlog, ensuring it is clear, prioritized, and aligned with the Program vision and roadmap.&lt;/li&gt;&lt;li&gt;Partnering with the AI Program Manager and other Scrum Masters to coordinate dependencies, share best practices, and align on common standards and processes across the AI Program and the organization.&lt;/li&gt;&lt;li&gt;Facilitating continuous improvement through feedback loops, retrospectives, and experiments, encouraging the AI team to inspect and adapt their ways of working and adopt new tools, practices, and ideas that can increase their efficiency and effectiveness.&lt;/li&gt;&lt;li&gt;Participating in and contributing to the Agile Community of Practice within the organization, sharing insights, challenges, and lessons learned from the AI Program, and seeking guidance and support from other Agile practitioners and coaches.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;The&lt;/strong&gt; &lt;strong&gt;Senior Scrum Master&lt;/strong&gt; &lt;strong&gt;position&lt;/strong&gt; &lt;strong&gt;is well-suited for you if you:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Have demonstrated success working with offshore and hybrid teams, ensuring smooth coordination and communication across different time zones and locations.&lt;/li&gt;&lt;li&gt;Have at least five years of experience as a Scrum Master for multiple teams or complex teams, preferably in an Agile environment that follows SAFe principles and practices.&lt;/li&gt;&lt;li&gt;Show excellent communication, listening, influencing, conflict resolution, and time management skills, and can foster a collaborative and supportive team culture based on openness, honesty, and respect.&lt;/li&gt;&lt;li&gt;Are excited about the opportunity to help CNO move fast with AI and innovation and transform business processes that help CNO’s stakeholders and customers.&lt;/li&gt;&lt;li&gt;Have worked in the insurance industry and have a healthy respect for the complexity of legacy systems and integration challenges to be overcome with technology modernization&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What you’ll need:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree in Information Technology, Business, or a related field of study&lt;/li&gt;&lt;li&gt;Scrum Master certification (CSM, PSM, ACP) and SAFE certification (SAFe Scrum Master)&lt;/li&gt;&lt;li&gt;At least five years of related experience leading or coaching Agile teams, projects, or business initiatives&lt;/li&gt;&lt;li&gt;Proficiency in Jira&lt;/li&gt;&lt;li&gt;Insurance industry experience&lt;/li&gt;&lt;li&gt;Experience leading offshore, international, or hybrid teams&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What Will Set You Apart:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Willingness to take risks and embrace a "fail fast" mindset, understanding that failure is an opportunity for growth and learning&lt;/li&gt;&lt;li&gt;Demonstrated ability to actively share knowledge, collaborate with team members, and foster a culture of open communication and continuous learning&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The Company offers the following benefits for this position, subject to applicable eligibility requirements:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Medical insurance&lt;/li&gt;&lt;li&gt;Dental insurance&lt;/li&gt;&lt;li&gt;Vision insurance&lt;/li&gt;&lt;li&gt;401(k) retirement plan with company match&lt;/li&gt;&lt;li&gt;Short-term &amp;amp; long-term disability insurance&lt;/li&gt;&lt;li&gt;Paid time off and corporate holidays,&lt;/li&gt;&lt;li&gt;Paid parental leave&lt;/li&gt;&lt;li&gt;Company-paid life insurance&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Click on this link for additional information.&lt;br&gt;&lt;br&gt;CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando, and Milwaukee) have access to come into that office.&lt;br&gt;&lt;br&gt;Associates who live outside of a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando, and Milwaukee) may perform this role full-time work from home (WFH) from any US-based location, as long as you are willing to work central or eastern time zone hours.&lt;br&gt;&lt;br&gt;All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.&lt;br&gt;&lt;br&gt;CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income, and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families, and businesses through a lifetime of financial decisions.&lt;br&gt;&lt;br&gt;We are financially strong and well-positioned for continued growth, and we are grounded in our core values of Diversity, Equity &amp;amp; Inclusion (DE&amp;I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando, and Milwaukee.&lt;br&gt;&lt;br&gt;At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.&lt;br&gt;&lt;br&gt;If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.&lt;br&gt;&lt;br&gt;We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Compensation&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Pay Range: $102,600.00 - $154,000.00 Annual&lt;br&gt;&lt;br&gt;We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;ReqID&lt;/strong&gt; : JR168374&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Type&lt;/strong&gt; : Full time

CNO Financial Group

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