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We are currently hiring Licensed Sales and Customer Experience Champion

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CNO Financial Group

29d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Carmel

AI generated summary

  • You must have a valid Life Insurance license, a high school diploma (GED acceptable), 2+ years in sales/customer service, computer skills, and a strong internet connection. Exclusive appointments required.
  • You will make sales calls, handle inbound inquiries, ensure compliance with legal standards, communicate effectively, and manage tasks while keeping accurate records.

Requirements

  • Possess a valid Life Insurance license in your resident state (required).
  • Have a high school diploma or GED (required); a bachelor’s degree is preferred.
  • Bring at least 2 years of experience in customer service, sales, the insurance industry, or a call center environment.
  • Are comfortable working on a computer, using email, and navigating CRM systems.
  • Have a high-speed, hardwired internet connection with 100 Mbps download and 10 Mbps upload in your home.
  • Are willing to relinquish any other appointments, as exclusive appointments with Colonial Penn are required for this opportunity.

Responsibilities

  • Making Sales Calls: Proactively engage with prospective customers through sales calls, including follow-up calls to ensure their needs are met and to close sales (no cold calls).
  • Handling Inbound Sales and Customer Service Calls: Manage inbound calls efficiently, addressing customer inquiries, providing product information, and resolving any issues while maintaining high standards of customer service.
  • Compliance with Legal Standards: Stay informed about and adhere to Federal and State legal requirements and standards to ensure compliance in all interactions.
  • Effective Communication: Utilize strong oral and written communication skills to interact clearly and professionally with customers.
  • Organizational Skills: Apply good organizational skills to manage multiple tasks, prioritize work, and maintain accurate records.

FAQs

Do we support remote work?

Yes, this position is fully remote and can be performed from any US-based location.

What is the pay range for this position?

The hourly pay for this role ranges from $15.18 to $18.55, depending on location, skills, and relevant work experience.

Are there any incentives associated with this job?

Yes, employees can enjoy a monthly sales incentive with no chargebacks, and bilingual candidates in Spanish may receive additional base hourly pay.

Will I be provided with leads to contact?

Yes, all leads are provided at no charge, allowing you to connect with customers who have already shown interest in our products.

What are the work shift options for this position?

The position offers multiple shift options, including day and evening shifts across various time zones, with one Saturday shift required every fourth week.

Is a Life Insurance license required for this job?

Yes, a valid Life Insurance license in your resident state is required for this position.

What is the required experience for this role?

Candidates should have at least 2 years of experience in customer service, sales, the insurance industry, or a call center environment.

Are there any benefits included with this position?

Yes, benefits include medical, dental, and vision insurance, a 401(k) retirement plan with company match, paid time-off, and more.

What kind of internet connection is required for this job?

A high-speed, hardwired internet connection with a minimum of 100 Mbps download and 10 Mbps upload is required.

Can I work in this role outside of the United States?

No, this role cannot be performed outside of the United States; it is strictly for US-based locations.

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CNO Financial Group

Finance
Industry
1001-5000
Employees

Mission & Purpose

CNO Financial Group, Inc. (NYSE: CNO) secures the future of middle-income America. CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands, including Bankers Life, Colonial Penn, Optavise, and Washington National. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and $34 billion in total assets. Our 3,400 associates, 4,600 exclusive agents and over 4,000 independent partner agents guide individuals, families and businesses through a lifetime of financial decisions. For more information, visit CNOinc.com. We are financially strong and well positioned for continued growth. At CNO, we're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences in a flexible, hybrid workplace. If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you.