Comprehensive benefits

401K match

Charitable matching

Professional development

Parental leave

Colleague discounts

Critical Illness Cover

Sick Pay

Large

Conga is a company that specialises in providing comprehensive solutions for document generation, contract lifecycle management, and other aspects of business process automation. Their ultimate mission revolves around empowering organisations to streamline and optimise their document processes, enhancing efficiency, and driving digital transformation. Conga's purpose is to offer tools and technologies that enable businesses to create, manage, and automate documents and contracts seamlessly. By doing so, they aim to contribute to increased productivity, reduced errors, and improved collaboration within enterprises. Conga plays a pivotal role in helping businesses navigate the complexities of document-related workflows, ultimately supporting their clients in achieving operational excellence.

Technology

Conga

Conga delivers the most scalable revenue lifecycle management solution to help companies crush operational complexity.

You have 8-10 years in solution design, hands-on tech expertise, leadership skills, customer-centric focus, and strong communication abilities. Experience with Salesforce, CLM, and consulting is a plus.

You will lead Quote-to-Cash solutions, design architectures, collaborate with stakeholders, guide implementations, and provide technical support while fostering innovative ideas and ensuring customer success.

Software Engineering

IT & Cybersecurity

Indianapolis

<div><div>A career that's the whole package!

At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization &mdash; from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.
</div>
Job Title: Sr. Solution Architect

Locations: Remote, with willingness to travel 40-80% of the time

Reports to: Director, Professional Services 


A quick snapshot&hellip;

Conga is seeking an experienced Sr. Solution Architect to join our Professional Services organization. This role will be responsible for leading and implementing Quote-to-Cash solutions, including CPQ (configure/price/quote), Contract Lifecycle Management (CLM), revenue and rebate management, and other related offerings. The ideal candidate will collaborate with customers, functional managers, and business system analysts to develop scalable, robust solution architectures, including designing prototypes, building proof of concepts, and preparing architecture roadmaps. 


Why it's a big deal&hellip;

At Conga, we help businesses simplify and automate their revenue lifecycle, enabling them to operate with greater efficiency and insight. As a Sr. Solution Architect, you will be instrumental in shaping innovative solutions that empower organizations to maximize the value of their Conga investment. Your expertise in designing and guiding implementations will directly impact customer success and long-term scalability. 


Are you the person we're looking for?

You are a seasoned technology expert with a passion for designing best-in-class solutions. You thrive in a fast-paced, dynamic environment and can seamlessly bridge technical and functional teams to drive implementation success. Here's what makes you a great fit:
<ul>
<li>Proven experience in solution design: You have 8-10 years of experience in successful software project implementations related to CPQ, Quote-to-Cash, CLM, or Salesforce. (ERP experience is a plus!)</li>
<li>Hands-on technical expertise: You have experience in web, database, and object-oriented software technologies, SDLC methodologies, and Salesforce.com or Force.com.</li>
<li>Solution-oriented mindset: You ensure that solutions are scalable, robust, and aligned with both customer needs and internal product roadmaps.</li>
<li>Cross-functional leadership: You act as a liaison between technical teams, functional teams, business stakeholders, and system integrators onshore and offshore.</li>
<li>Architecture and implementation experience: You have worked on designing, prototyping, developing, configuring, and testing enterprise applications.</li>
<li>Proactive mindset: You encourage new ideas for improving organizational structure and customer engagements. You work with management team to identify and push out innovative solutions to the organization.</li>
<li>Mentorship and collaboration: You provide technical guidance to developers, review architecture with project teams, and support offshore teams as needed. You conduct knowledge sharing sessions regularly.</li>
<li>Customer-centric approach: You understand the importance of aligning solutions with business objectives and ensuring smooth implementations. You know how to build rapport and trust across the entire customer team and can bring people together to build consensus.</li>
<li>Strong communication skills: Whether it's engaging with customers, guiding internal teams, or leading presentations, you have a knack for articulating complex ideas clearly.</li>
<li>Education: Bachelor's or Master's degree in Computer Science, Information Technology, or related field.</li></ul> 


Here's what will give you an edge&hellip;
<ul>
<li>Prior knowledge of Conga CLM and Conga CPQ &ndash; If you've worked with these tools before, you'll be ahead of the curve.</li>
<li>Knowledge of Billing and Invoicing &ndash; Experience in these areas will help you build even more comprehensive solutions.</li>
<li>Consulting experience &ndash; Having worked as a Solution Architect in a consulting organization for at least 6 years, you understand how to manage multiple projects and customer expectations effectively.</li>
<li>Ability to manage multiple projects simultaneously &ndash; You are comfortable juggling different priorities and ensuring timely execution.</li>
<li>Certification: Salesforce Admin or Platform App Builder CPQ or CLM certifications are a plus.</li></ul> 


#LI-Remote

#LI-CJC<div> 

Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Don't meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. 

<div>
<div><div><h2 class="jobSectionHeader">Additional Information</h2>
</div>
<div>Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.</div></div> 
</div>
Conga's Applicant Privacy Statement

The information you provide during the application process will be used in accordance with Conga's Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.</div></div>

A career that's the whole package!

At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.

Job Title: Sr. Solution Architect

Locations: Remote, with willingness to travel 40-80% of the time

Reports to: Director, Professional Services


A quick snapshot…

Conga is seeking an experienced Sr. Solution Architect to join our Professional Services organization. This role will be responsible for leading and implementing Quote-to-Cash solutions, including CPQ (configure/price/quote), Contract Lifecycle Management (CLM), revenue and rebate management, and other related offerings. The ideal candidate will collaborate with customers, functional managers, and business system analysts to develop scalable, robust solution architectures, including designing prototypes, building proof of concepts, and preparing architecture roadmaps.


Why it's a big deal…

At Conga, we help businesses simplify and automate their revenue lifecycle, enabling them to operate with greater efficiency and insight. As a Sr. Solution Architect, you will be instrumental in shaping innovative solutions that empower organizations to maximize the value of their Conga investment. Your expertise in designing and guiding implementations will directly impact customer success and long-term scalability.


Are you the person we're looking for?

You are a seasoned technology expert with a passion for designing best-in-class solutions. You thrive in a fast-paced, dynamic environment and can seamlessly bridge technical and functional teams to drive implementation success. Here's what makes you a great fit:

Proven experience in solution design: You have 8-10 years of experience in successful software project implementations related to CPQ, Quote-to-Cash, CLM, or Salesforce. (ERP experience is a plus!)
Hands-on technical expertise: You have experience in web, database, and object-oriented software technologies, SDLC methodologies, and Salesforce.com or Force.com.
Solution-oriented mindset: You ensure that solutions are scalable, robust, and aligned with both customer needs and internal product roadmaps.
Cross-functional leadership: You act as a liaison between technical teams, functional teams, business stakeholders, and system integrators onshore and offshore.
Architecture and implementation experience: You have worked on designing, prototyping, developing, configuring, and testing enterprise applications.
Proactive mindset: You encourage new ideas for improving organizational structure and customer engagements. You work with management team to identify and push out innovative solutions to the organization.
Mentorship and collaboration: You provide technical guidance to developers, review architecture with project teams, and support offshore teams as needed. You conduct knowledge sharing sessions regularly.
Customer-centric approach: You understand the importance of aligning solutions with business objectives and ensuring smooth implementations. You know how to build rapport and trust across the entire customer team and can bring people together to build consensus.
Strong communication skills: Whether it's engaging with customers, guiding internal teams, or leading presentations, you have a knack for articulating complex ideas clearly.
Education: Bachelor's or Master's degree in Computer Science, Information Technology, or related field.


Here's what will give you an edge…

Prior knowledge of Conga CLM and Conga CPQ – If you've worked with these tools before, you'll be ahead of the curve.
Knowledge of Billing and Invoicing – Experience in these areas will help you build even more comprehensive solutions.
Consulting experience – Having worked as a Solution Architect in a consulting organization for at least 6 years, you understand how to manage multiple projects and customer expectations effectively.
Ability to manage multiple projects simultaneously – You are comfortable juggling different priorities and ensuring timely execution.
Certification: Salesforce Admin or Platform App Builder CPQ or CLM certifications are a plus.


#LI-Remote

#LI-CJC

Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Don't meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.


Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement

The information you provide during the application process will be used in accordance with Conga's Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

Sr. Solution Architect, PS - Conga

Sr. Solution Architect, PS

You need 3-5 years in customer success, strong project management skills, technical acumen, analytical ability, effective communication, leadership, industry experience, and a proactive mindset.

You will manage complex customer accounts, analyze adoption, drive value realization, resolve technical issues, and foster customer advocacy through collaboration and continuous engagement.

Customer Relations

Product

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard. Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture. Job Title: Customer Success Manager Reports to: Sr Manager, Customer Success Locations: UK, Ireland, France or Germany (remote) Languages: English (native/C2 level); Additional Languages: Proficiency in French, German, or Italian would be an advantage. A quick snapshot… The Customer Success Manager’s primary responsibilities are to manage a book of global, complex customers who have invested in Conga to power their revenue operations. You will perform detailed adoption analysis and engage customer in joint planning to increase adoption, lead value realization activities like customer stakeholder alignment and roadmap reviews to ensure the Conga solution is continuing to be iterated on and improved in the customer’s environment. You’ll also drive customer advocacy by ensuring technical issues are being resolved quickly and efficiently by your internal Conga partners. You are a facilitator, a coach, a consultant and never stop asking questions to get to KNOW your customers. Why it’s a big deal… Conga’s Customer Success team has a culture unlike any other. We are fun, collaborative, celebratory, passionate, and driven. We invest in our team and when you work every day to ensure your customers' success, you ensure the success of yourself and Conga. At Conga, our customers are global, fortune 200 customers that invest millions into their Conga solutions each year. Our CSMs are the customer's voice, the facilitator of conversations and the driver of outcomes for the Customer and Conga. We drive adoption of Conga products, identify expansion, own mitigation of risk using our cross functional teams and improve health and sentiment of Conga’s Customers, ensuring successful and growing renewal. Are you the person we’re looking for? Customer Success Expertise: You have a proven track record of managing and growing customer relationships in large enterprise or strategic accounts, with 3-5 years of experience in customer success or a related field. Demonstrated ability to drive customer satisfaction, retention, and expansion through effective relationship management and product knowledge. Strong Project Management or Consultant Experience: You will drive customers forward, track their goals, navigate challenges, and strategize about their future state. Present these needs to day-to-day contacts, executives, and everyone in between. Change Agent: Solve problems, create plans, drive customer change, and navigate evolving needs, goals, and challenges. Be inquisitive and challenge customers to understand impacts. Curiosity is crucial to your success. Strong Technical Background and Acumen: In-depth knowledge and experience with revenue management and/or contract management software solutions, commercial functions, and processes. Ability to demo and provide best practices for optimized software use. Analytical Skills: Proficient in analyzing complex data sets, identifying patterns, and deriving actionable insights. Leverage data-driven approaches to develop customer success strategies, identify opportunities for improvement, and measure success metrics. Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts and technical information to both technical and non-technical stakeholders. Strong interpersonal skills to build rapport, establish trust, and manage relationships with diverse customers and internal teams. Leadership and Teamwork: Experience collaborating with cross-functional teams to achieve common goals. Open to mentoring and guiding junior customer success managers, and working collaboratively with sales, marketing, product, and support teams to deliver exceptional customer experiences. Problem-Solving and Proactive Mindset: Strong problem-solving skills to identify and address customer challenges, provide innovative solutions, and proactively anticipate customer needs. Thrive in a fast-paced and dynamic environment, adapting quickly to changing circumstances. Business Acumen: Understanding of business strategy and the ability to align customer success initiatives with overall business objectives. Knowledge of revenue models, key performance indicators (KPIs), and financial metrics relevant to the specific industry. Customer Advocacy: Passion for advocating on behalf of customers, representing their interests, and influencing internal stakeholders to deliver customer-centric solutions. Dedication to ensuring customer satisfaction, loyalty, and long-term partnerships. Continuous Learning and Adaptability: Commitment to staying updated with product enhancements, industry trends, emerging technologies, and best practices in customer success. Willingness to adapt and learn new skills as your customer’s industry and revenue lifecycle processes evolve. Here’s What Will Give You An Edge… Industry-Specific Experience: Prior experience in CLM (Contract Lifecycle Management), CPQ (Configure Price Quote), or Conga Product suite is highly desirable. Ideally, 3-5 years of experience in Healthcare, Financial Services, Technology, or a closely related field. Revenue Lifecycle-Specific Training: Participation in workshops, seminars, or training programs focused on revenue processes and solutions can demonstrate a commitment to professional development and a deeper understanding of industry-specific challenges. Hands-On SaaS Product Experience: Prior experience or intention to continuously learn a suite of products and how they are leveraged by end users to drive value toward business goals. Demonstration of product certifications and proactive planning on leveraging best practices for improved product adoption is preferred. Did we pique your interest?  If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!  Don’t meet every requirement for the role?   Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  Additional Information Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

A career that’s the whole package!At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.Job Title: Customer Success ManagerReports to: Sr Manager, Customer SuccessLocations: UK, Ireland, France or Germany (remote)Languages: English (native/C2 level);Additional Languages: Proficiency in French, German, or Italian would be an advantage.A quick snapshot…The Customer Success Manager’s primary responsibilities are to manage a book of global, complex customers who have invested in Conga to power their revenue operations. You will perform detailed adoption analysis and engage customer in joint planning to increase adoption, lead value realization activities like customer stakeholder alignment and roadmap reviews to ensure the Conga solution is continuing to be iterated on and improved in the customer’s environment. You’ll also drive customer advocacy by ensuring technical issues are being resolved quickly and efficiently by your internal Conga partners. You are a facilitator, a coach, a consultant and never stop asking questions to get to KNOW your customers.Why it’s a big deal…Conga’s Customer Success team has a culture unlike any other. We are fun, collaborative, celebratory, passionate, and driven. We invest in our team and when you work every day to ensure your customers' success, you ensure the success of yourself and Conga. At Conga, our customers are global, fortune 200 customers that invest millions into their Conga solutions each year. Our CSMs are the customer's voice, the facilitator of conversations and the driver of outcomes for the Customer and Conga. We drive adoption of Conga products, identify expansion, own mitigation of risk using our cross functional teams and improve health and sentiment of Conga’s Customers, ensuring successful and growing renewal.Are you the person we’re looking for?Customer Success Expertise: You have a proven track record of managing and growing customer relationships in large enterprise or strategic accounts, with 3-5 years of experience in customer success or a related field. Demonstrated ability to drive customer satisfaction, retention, and expansion through effective relationship management and product knowledge.Strong Project Management or Consultant Experience: You will drive customers forward, track their goals, navigate challenges, and strategize about their future state. Present these needs to day-to-day contacts, executives, and everyone in between.Change Agent: Solve problems, create plans, drive customer change, and navigate evolving needs, goals, and challenges. Be inquisitive and challenge customers to understand impacts. Curiosity is crucial to your success.Strong Technical Background and Acumen: In-depth knowledge and experience with revenue management and/or contract management software solutions, commercial functions, and processes. Ability to demo and provide best practices for optimized software use.Analytical Skills: Proficient in analyzing complex data sets, identifying patterns, and deriving actionable insights. Leverage data-driven approaches to develop customer success strategies, identify opportunities for improvement, and measure success metrics.Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts and technical information to both technical and non-technical stakeholders. Strong interpersonal skills to build rapport, establish trust, and manage relationships with diverse customers and internal teams.Leadership and Teamwork: Experience collaborating with cross-functional teams to achieve common goals. Open to mentoring and guiding junior customer success managers, and working collaboratively with sales, marketing, product, and support teams to deliver exceptional customer experiences.Problem-Solving and Proactive Mindset: Strong problem-solving skills to identify and address customer challenges, provide innovative solutions, and proactively anticipate customer needs. Thrive in a fast-paced and dynamic environment, adapting quickly to changing circumstances.Business Acumen: Understanding of business strategy and the ability to align customer success initiatives with overall business objectives. Knowledge of revenue models, key performance indicators (KPIs), and financial metrics relevant to the specific industry.Customer Advocacy: Passion for advocating on behalf of customers, representing their interests, and influencing internal stakeholders to deliver customer-centric solutions. Dedication to ensuring customer satisfaction, loyalty, and long-term partnerships.Continuous Learning and Adaptability: Commitment to staying updated with product enhancements, industry trends, emerging technologies, and best practices in customer success. Willingness to adapt and learn new skills as your customer’s industry and revenue lifecycle processes evolve.Here’s What Will Give You An Edge…Industry-Specific Experience: Prior experience in CLM (Contract Lifecycle Management), CPQ (Configure Price Quote), or Conga Product suite is highly desirable. Ideally, 3-5 years of experience in Healthcare, Financial Services, Technology, or a closely related field.Revenue Lifecycle-Specific Training: Participation in workshops, seminars, or training programs focused on revenue processes and solutions can demonstrate a commitment to professional development and a deeper understanding of industry-specific challenges.Hands-On SaaS Product Experience: Prior experience or intention to continuously learn a suite of products and how they are leveraged by end users to drive value toward business goals. Demonstration of product certifications and proactive planning on leveraging best practices for improved product adoption is preferred.Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Don’t meet every requirement for the role?  Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Additional InformationConga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.Conga's Applicant Privacy StatementThe information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

Customer Success Manager - Conga

Germany

Ireland

France

Customer Success Manager

You must have 5+ years in EMEA partner sales, strong communication skills, a track record of exceeding targets, project management expertise, and team coaching experience. Bachelor's required.

You will boost EMEA sales through partners, manage strategy and relationships, oversee co-marketing, support sales activities, and enhance executive engagement within partner organizations.

Sales & Business Development

Business, Operations & Strategy

Dusseldorf

Stuttgart

Munich

Berlin

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard. Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture. Job Title: Director Partner Sales Location: UK, Ireland or Germany –100% remote with 30% European travel Reports to: VP Global Partners Languages required: English (native/C2 level) Additional languages preferred: French or German (native/C2 level) A quick snapshot… In this role, you will be pivotal in boosting sales through our EMEA partner network by collaborating with regional SI’s. As the primary contact for a designated group of partners, you will develop a detailed EMEA partner strategy, using the global partner strategy and EMEA sales/CS strategies as a baseline. This includes creating a landscape of partners and targets in the region, developing a hiring plan, managing the EMEA partnerships team, and working cross-functionally with sales and CS leaders. You will also collaborate with partner marketing and EMEA marketing to determine the annual co-marketing strategy with events, leveraging the regional budget. Finally, you will own partner-sourced pipeline, partner-sourced closed won, and partner-influenced closed won in the region. Why it’s a big deal… You’ll play a crucial role in supporting sales activities such as sales enablement, account mapping, webinars, roadshows, contract negotiations, customer calls, and demos. This position thrives on collaboration, where you'll forge strong relationships with our sales, marketing, and sales engineering teams, supporting partner initiatives aimed at uncovering new opportunities, expanding current ones, and facilitating customer renewals. Moreover, you'll capitalize on your relationships within partner organizations to enhance our executive-level engagement, aligning senior stakeholders with Conga's leadership teams. Are you the person we’re looking for? * Experience in a fast-paced, high-growth, enterprise software business is a must. * 5+ years of experience in driving sales with and through EMEA partners, with a proven ability to drive complex strategic initiatives, marketing campaigns and partner development activities. * Your expertise lies in cultivating collaborative partner relationships, expanding existing ones, and establishing new connections. Your existing network serves as an asset, offering insights, opportunities, and support to propel revenue. High Achiever: You have a consistent track record of exceeding revenue targets & business objectives. Champion of the Customer. You maintain a comprehensive knowledge of Conga’s market positioning, products, and services to help ensure partner efforts and partner programs are aligned with the overall organizational goals and brand. Driven and well organized. A hard working, self-starter, you are laser-focused on driving enablement activities and actively engaging with the partner ecosystem. Your unparalleled project management skills allow you to stay connected with the partner network and track progress against established KPIs. Willing to take on challenges – you are never satisfied with the status quo. Proactive Mindset. Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally and externally. Driving and owning the operations. Excellent Communicator. You know what to say, and more importantly how to say it. You're comfortable talking across all levels of an organization and can influence C-suite stakeholders, both internally and externally. Energetic and Collaborative. You bring energy and enthusiasm to your partners, Conga and customer relationships. You work easily across sales, CS, Marketing, Technical and Business teams. Here’s What Will Give You An Edge… Experience in managing and coaching team members, providing guidance, support, and development opportunities to enhance their performance and professional growth. Bachelor's degree (Sales, Marketing, Business Operations). Did we pique your interest?  If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!  Don’t meet every requirement for the role?   Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  Additional Information Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

A career that’s the whole package!At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.Job Title: Director Partner SalesLocation: UK, Ireland or Germany –100% remote with 30% European travelReports to: VP Global PartnersLanguages required: English (native/C2 level)Additional languages preferred: French or German (native/C2 level)A quick snapshot… In this role, you will be pivotal in boosting sales through our EMEA partner network by collaborating with regional SI’s. As the primary contact for a designated group of partners, you will develop a detailed EMEA partner strategy, using the global partner strategy and EMEA sales/CS strategies as a baseline. This includes creating a landscape of partners and targets in the region, developing a hiring plan, managing the EMEA partnerships team, and working cross-functionally with sales and CS leaders. You will also collaborate with partner marketing and EMEA marketing to determine the annual co-marketing strategy with events, leveraging the regional budget. Finally, you will own partner-sourced pipeline, partner-sourced closed won, and partner-influenced closed won in the region.Why it’s a big deal… You’ll play a crucial role in supporting sales activities such as sales enablement, account mapping, webinars, roadshows, contract negotiations, customer calls, and demos. This position thrives on collaboration, where you'll forge strong relationships with our sales, marketing, and sales engineering teams, supporting partner initiatives aimed at uncovering new opportunities, expanding current ones, and facilitating customer renewals. Moreover, you'll capitalize on your relationships within partner organizations to enhance our executive-level engagement, aligning senior stakeholders with Conga's leadership teams.Are you the person we’re looking for? * Experience in a fast-paced, high-growth, enterprise software business is a must. * 5+ years of experience in driving sales with and through EMEA partners, with a proven ability to drive complex strategic initiatives, marketing campaigns and partner development activities. * Your expertise lies in cultivating collaborative partner relationships, expanding existing ones, and establishing new connections. Your existing network serves as an asset, offering insights, opportunities, and support to propel revenue.      High Achiever: You have a consistent track record of exceeding revenue targets & business objectives.Champion of the Customer. You maintain a comprehensive knowledge of Conga’s market positioning, products, and services to help ensure partner efforts and partner programs are aligned with the overall organizational goals and brand.Driven and well organized. A hard working, self-starter, you are laser-focused on driving enablement activities and actively engaging with the partner ecosystem. Your unparalleled project management skills allow you to stay connected with the partner network and track progress against established KPIs. Willing to take on challenges – you are never satisfied with the status quo.Proactive Mindset. Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally and externally. Driving and owning the operations.Excellent Communicator. You know what to say, and more importantly how to say it. You're comfortable talking across all levels of an organization and can influence C-suite stakeholders, both internally and externally.Energetic and Collaborative. You bring energy and enthusiasm to your partners, Conga and customer relationships. You work easily across sales, CS, Marketing, Technical and Business teams.Here’s What Will Give You An Edge…Experience in managing and coaching team members, providing guidance, support, and development opportunities to enhance their performance and professional growth.Bachelor's degree (Sales, Marketing, Business Operations).Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Don’t meet every requirement for the role?  Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Additional InformationConga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.Conga's Applicant Privacy StatementThe information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.