Large

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.

Retail & Consumer Goods

Loro Piana

Retail

You need 3+ years of luxury retail operational experience, proficiency in Microsoft Office and SAP, strong problem-solving skills, and the ability to lift up to 40 pounds. Let's excel together at Loro Piana!

You will optimize inventory flow, process shipments, conduct cycle counts, maintain warehouse organization, and communicate with the team to support sales.

Hospitality & Retail

Business, Operations & Strategy

Beverly Hills

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking an Operations Associate to join our team at Loro Piana. The Operations Associate plays a pivotal role in the overall success of the business by supporting all operational and inventory-related activities. You will be responsible for managing incoming and outgoing shipments, replenishing products on the sales floor, and organizing inventory to maximize efficiency. You will collaborate with all members of the team to ensure that stockroom conditions align with Loro Piana standards, contributing to seamless store operations.Key Responsibilities<ul><li>Optimize inventory flow and streamline operational processes while handling the accurate processing of shipments and transfers.</li><li>Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential.</li><li>Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.</li><li>Facilitate the implementation of security measures through inspections, audits, and preparing products for display.</li><li>Ensure ongoing inventory organization according to company procedures and establish an optimized warehouse layout for improved accessibility by the sales team.</li><li>Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.</li><li>Maintain effective communication with the operations team and external couriers to ensure accurate shipping procedures and timely delivery.</li><li>Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance.</li></ul>ProfileSkills and Abilities Required<ul><li>3+ years of operational and inventory experience, preferably in a luxury retail environment.</li><li>Proficient in Microsoft Office, SAP, and other digital tools.</li><li>Excellent communication, teamwork, and problem-solving skills.</li><li>Strong knowledge of operations and inventory control.</li><li>Ability to lift and move objects up to 40 pounds.</li></ul>Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.Compensation&nbsp;Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $22 to $26 USD per hour.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking an Operations Associate to join our team at Loro Piana. The Operations Associate plays a pivotal role in the overall success of the business by supporting all operational and inventory-related activities. You will be responsible for managing incoming and outgoing shipments, replenishing products on the sales floor, and organizing inventory to maximize efficiency. You will collaborate with all members of the team to ensure that stockroom conditions align with Loro Piana standards, contributing to seamless store operations.Key ResponsibilitiesOptimize inventory flow and streamline operational processes while handling the accurate processing of shipments and transfers.Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential.Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.Facilitate the implementation of security measures through inspections, audits, and preparing products for display.Ensure ongoing inventory organization according to company procedures and establish an optimized warehouse layout for improved accessibility by the sales team.Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.Maintain effective communication with the operations team and external couriers to ensure accurate shipping procedures and timely delivery.Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance.ProfileSkills and Abilities Required3+ years of operational and inventory experience, preferably in a luxury retail environment.Proficient in Microsoft Office, SAP, and other digital tools.Excellent communication, teamwork, and problem-solving skills.Strong knowledge of operations and inventory control.Ability to lift and move objects up to 40 pounds.Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.Compensation Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $22 to $26 USD per hour.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Loro Piana, Operations Specialist - Beverly Hills - Loro Piana

Loro Piana, Operations Specialist - Beverly Hills

You need 3+ years of luxury retail operations experience, proficiency in Microsoft Office and SAP, strong communication and problem-solving skills, and the ability to lift objects up to 40 pounds.

You will optimize inventory flow, handle shipments, conduct cycle counts, maintain product security, organize stock rooms, and facilitate communication with the sales team for a luxury retail brand.

New York City

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking an Operations Associate to join our team at Loro Piana. The Operations Associate plays a pivotal role in the overall success of the business by supporting all operational and inventory-related activities. You will be responsible for managing incoming and outgoing shipments, replenishing products on the sales floor, and organizing inventory to maximize efficiency. You will collaborate with all members of the team to ensure that stockroom conditions align with Loro Piana standards, contributing to seamless store operations.Key Responsibilities<ul><li>Optimize inventory flow and streamline operational processes while handling the accurate processing of shipments and transfers.</li><li>Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential.</li><li>Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.</li><li>Facilitate the implementation of security measures through inspections, audits, and preparing products for display.</li><li>Ensure ongoing inventory organization according to company procedures and establish an optimized warehouse layout for improved accessibility by the sales team.</li><li>Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.</li><li>Maintain effective communication with the operations team and external couriers to ensure accurate shipping procedures and timely delivery.</li><li>Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance.</li></ul>ProfileSkills and Abilities Required<ul><li>3+ years of operational and inventory experience, preferably in a luxury retail environment.</li><li>Proficient in Microsoft Office, SAP, and other digital tools.</li><li>Excellent communication, teamwork, and problem-solving skills.</li><li>Strong knowledge of operations and inventory control.</li><li>Ability to lift and move objects up to 40 pounds.</li></ul>Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.Compensation&nbsp;Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $22 to $26 USD per hour.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Loro Piana, Operations Specialist - Madison Ave - Loro Piana

Loro Piana, Operations Specialist - Madison Ave

You need 3+ years of luxury retail ops experience, strong inventory skills, tech proficiency, great communication and teamwork abilities, plus able to lift 40 pounds.

You will optimize inventory flow, maintain stockroom organization, oversee merchandise movement, conduct cycle counts, implement security measures, and communicate with the operations team to support sales.

Toronto

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking an Operations Associate to join our team at Loro Piana. The Operations Associate plays a pivotal role in the overall success of the business by supporting all operational and inventory-related activities. You will be responsible for managing incoming and outgoing shipments, replenishing products on the sales floor, and organizing inventory to maximize efficiency. You will collaborate with all members of the team to ensure that stockroom conditions align with Loro Piana standards, contributing to seamless store operations.Key Responsibilities<ul><li>Optimize inventory flow and streamline operational processes while handling the accurate processing of shipments and transfers.</li><li>Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential.</li><li>Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.</li><li>Facilitate the implementation of security measures through inspections, audits, and preparing products for display.</li><li>Ensure ongoing inventory organization according to company procedures and establish an optimized warehouse layout for improved accessibility by the sales team.</li><li>Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.</li><li>Maintain effective communication with the operations team and external couriers to ensure accurate shipping procedures and timely delivery.</li><li>Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance.</li></ul>ProfileSkills and Abilities Required<ul><li>3+ years of operational and inventory experience, preferably in a luxury retail environment.</li><li>Proficient in Microsoft Office, SAP, and other digital tools.</li><li>Excellent communication, teamwork, and problem-solving skills.</li><li>Strong knowledge of operations and inventory control.</li><li>Ability to lift and move objects up to 40 pounds.</li></ul>Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking an Operations Associate to join our team at Loro Piana. The Operations Associate plays a pivotal role in the overall success of the business by supporting all operational and inventory-related activities. You will be responsible for managing incoming and outgoing shipments, replenishing products on the sales floor, and organizing inventory to maximize efficiency. You will collaborate with all members of the team to ensure that stockroom conditions align with Loro Piana standards, contributing to seamless store operations.Key ResponsibilitiesOptimize inventory flow and streamline operational processes while handling the accurate processing of shipments and transfers.Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential.Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.Facilitate the implementation of security measures through inspections, audits, and preparing products for display.Ensure ongoing inventory organization according to company procedures and establish an optimized warehouse layout for improved accessibility by the sales team.Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.Maintain effective communication with the operations team and external couriers to ensure accurate shipping procedures and timely delivery.Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance.ProfileSkills and Abilities Required3+ years of operational and inventory experience, preferably in a luxury retail environment.Proficient in Microsoft Office, SAP, and other digital tools.Excellent communication, teamwork, and problem-solving skills.Strong knowledge of operations and inventory control.Ability to lift and move objects up to 40 pounds.Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Loro Piana, Operations Specialist - Toronto - Loro Piana

Loro Piana, Operations Specialist - Toronto

You must have 3+ years luxury retail sales experience, strong digital skills, exceptional customer service, teamwork, and problem-solving abilities, general sales operations knowledge, and able to lift up to 40 pounds.

You will exceed sales goals, develop product knowledge, provide exceptional service to clients, maintain relationships, drive sales growth, and collaborate with team members to ensure success in a luxury retail environment.

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives.Key Responsibilities<ul><li>Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.</li><li>Develop and incorporate comprehensive product knowledge to facilitate the sales process.</li><li>Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.</li><li>Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.</li><li>Collect and update client information to enhance future interactions and tailor services to individual preferences.</li><li>Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.</li><li>Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.</li><li>Collaborate with store leadership to execute action plans aimed at enhancing sales performance.</li><li>Identify key opportunities for optimizing sales growth and operational efficiencies.</li></ul>ProfileSkills and Abilities Required<ul><li>3+ years of sales experience, preferably in a luxury retail environment.</li><li>Proficient in Microsoft Office, SAP, and other digital tools.</li><li>Excellent customer service, teamwork, and problem-solving skills.</li><li>General knowledge of sales, operations, and inventory.</li><li>Ability to lift and move up to 40 pounds.</li></ul>Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives.Key ResponsibilitiesExceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.Develop and incorporate comprehensive product knowledge to facilitate the sales process.Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.Collect and update client information to enhance future interactions and tailor services to individual preferences.Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.Collaborate with store leadership to execute action plans aimed at enhancing sales performance.Identify key opportunities for optimizing sales growth and operational efficiencies.ProfileSkills and Abilities Required3+ years of sales experience, preferably in a luxury retail environment.Proficient in Microsoft Office, SAP, and other digital tools.Excellent customer service, teamwork, and problem-solving skills.General knowledge of sales, operations, and inventory.Ability to lift and move up to 40 pounds.Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Loro Piana, Client Advisor - Toronto - Loro Piana

Loro Piana, Client Advisor - Toronto

You need 3+ years luxury retail management experience, leadership skills, sales know-how, tech proficiency, and flexibility to lift, travel, and work weekends.

You will oversee sales, team management, and operations at a luxury retail store in Toronto. Delegate tasks, foster growth, and ensure high standards of service while optimizing sales growth and operational efficiencies.

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking an Assistant Store Manager (ASM) to join our team at Loro Piana. The ASM plays a crucial role in the overall success of the store by supporting the Store Manager in daily operations, optimizing sales performance, and inventory management. Your passion for building client relationships and providing an exceptional selling ceremony will contribute to the success of key business initiatives.Job responsibilitiesKey ResponsibilitiesSales and Business Development<ul><li>Collaborate with the Store Manager to oversee a successful store team through task delegation, performance management, and utilizing storytelling to convey product knowledge while upholding service/selling standards.</li><li>Identify key opportunities for optimizing sales growth and operational efficiencies.</li><li>Facilitate communication between the store team, the Store Manager, and corporate partners to ensure alignment on sales objectives.</li><li>Support in the sales process by ensuring the highest level of luxury service and navigate critical situations with a high level of professionalism.</li><li>Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.</li></ul>Team Management<ul><li>Partner with the Store Manager to oversee a successful team by delegating tasks, enhancing product knowledge, and developing service standards.</li><li>Provide effective guidance, coaching, and feedback to all members of the team to foster professional growth and a productive work environment.</li><li>Create career development plans and identify opportunities of growth for all team members.</li><li>Participate in the scouting and selection of new team members by collaborating with HR partners.</li><li>Lead team meetings to provide store performance updates and emphasize key priorities.</li></ul>Operations<ul><li>Enhance comprehension of important operational procedures including inventory management, daily opening/closing activities, and strategic scheduling.</li><li>Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.</li><li>Oversee the After Sales process and flow, including alterations, repairs, and spare parts.</li><li>Responsible for reporting store facilities and maintenance issues in a timely manner to guarantee safety and functionality of the store.</li><li>Manage store expense related to profit and loss including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budget constraints.</li><li>Oversee proper execution of internal procedures, administrative tasks, and operational activities.</li><li>Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.</li></ul>ProfileSkills and Abilities Required<ul><li>3+ years of management and sales experience, preferably in a luxury retail environment.</li><li>Proficient in Microsoft Office, SAP, and other digital tools.</li><li>Excellent leadership, teamwork, and problem-solving skills.</li><li>Strong knowledge of sales, operations, and inventory.</li><li>Ability to travel and work weekends.</li><li>Ability to lift and move up to 40 pounds.</li></ul>Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking an Assistant Store Manager (ASM) to join our team at Loro Piana. The ASM plays a crucial role in the overall success of the store by supporting the Store Manager in daily operations, optimizing sales performance, and inventory management. Your passion for building client relationships and providing an exceptional selling ceremony will contribute to the success of key business initiatives.Job responsibilitiesKey ResponsibilitiesSales and Business DevelopmentCollaborate with the Store Manager to oversee a successful store team through task delegation, performance management, and utilizing storytelling to convey product knowledge while upholding service/selling standards.Identify key opportunities for optimizing sales growth and operational efficiencies.Facilitate communication between the store team, the Store Manager, and corporate partners to ensure alignment on sales objectives.Support in the sales process by ensuring the highest level of luxury service and navigate critical situations with a high level of professionalism.Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.Team ManagementPartner with the Store Manager to oversee a successful team by delegating tasks, enhancing product knowledge, and developing service standards.Provide effective guidance, coaching, and feedback to all members of the team to foster professional growth and a productive work environment.Create career development plans and identify opportunities of growth for all team members.Participate in the scouting and selection of new team members by collaborating with HR partners.Lead team meetings to provide store performance updates and emphasize key priorities.OperationsEnhance comprehension of important operational procedures including inventory management, daily opening/closing activities, and strategic scheduling.Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.Oversee the After Sales process and flow, including alterations, repairs, and spare parts.Responsible for reporting store facilities and maintenance issues in a timely manner to guarantee safety and functionality of the store.Manage store expense related to profit and loss including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budget constraints.Oversee proper execution of internal procedures, administrative tasks, and operational activities.Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.ProfileSkills and Abilities Required3+ years of management and sales experience, preferably in a luxury retail environment.Proficient in Microsoft Office, SAP, and other digital tools.Excellent leadership, teamwork, and problem-solving skills.Strong knowledge of sales, operations, and inventory.Ability to travel and work weekends.Ability to lift and move up to 40 pounds.Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Loro Piana

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