Large

Major League Baseball (MLB) is the most historic professional sports league in the United States and consists of 30 member clubs in the U.S. and Canada, representing the highest level of professional baseball.  Led by Commissioner Robert D. Manfred, Jr., MLB remains committed to making an impact in the communities of the U.S., Canada and throughout the world, perpetuating the sport's larger role in society and permeating every facet of baseball's business, marketing, community relations and social responsibility endeavors.  MLB currently features record levels of competitive balance, continues to expand its global reach through programming and content to fans all over the world, and registered records in games and minutes watched this season on MLB.TV.  With the continued success of MLB Network and MLB digital platforms, MLB continues to find innovative ways for its fans to enjoy America's National Pastime and a truly global game. 

Entertainment & Media

Major League Baseball (MLB)

Sports

You need a bachelor's degree, 2+ years of recruitment experience, strong relationship-building skills, proficiency in sourcing tools, and excellent communication and organizational skills.

You will build relationships with hiring managers, source candidates, manage the hiring process, ensure a positive candidate experience, and implement efficient recruitment strategies.

Consulting

People, HR & Administration

New York

MLB’s Talent Acquisition team is looking for a Contract Recruiter for a 6-month assignment. Our Talent Acquisition team is committed to attracting, developing, and retaining top-talent. The Recruiter will be responsible for managing full-cycle recruitment for the Corporate and Business teams, including Sponsorship, Strategy, Global Events, Legal, Finance, and Ticketing. This role encompasses hiring for a variety of opportunities (full-time, part-time, and internship positions) where needed. The Recruiter will develop a thoughtful recruitment plan, source high-caliber candidates, and enhance our recruiting processes to support MLB's continued growth. Responsibilities * Develop and maintain strong, consultative relationships with hiring managers to understand team needs, provide strategic talent insights, and guide them through the hiring process. * Source, engage, and build a pipeline of qualified candidates through networking, social media, industry events, and direct outreach. * Implement effective and scalable recruitment processes to attract diverse, high-quality candidates who align with MLB’s culture and business goals. * Partner with internal HR teams, including HR Business Partners, Compensation, and Onboarding, to assess talent trends and address hiring needs. * Facilitate a seamless candidate experience, ensuring consistent communication, transparency, and efficiency throughout the hiring process. * Coach and guide hiring managers on best practices, including interviewing techniques, assessment strategies, and market trends. * Manage the offer process, including preparing and negotiating competitive job offers in collaboration with HR and Compensation teams. * Contribute to recruitment initiatives and projects that enhance talent acquisition strategies and improve efficiency. * Stay informed on industry trends and evolving hiring practices, continuously evaluating ways to enhance the recruitment process. Qualifications * Bachelor’s degree or equivalent experience. * Minimum two years of recruitment (in-house or agency). * Strong ability to build and manage relationships with candidates, hiring managers, and key stakeholders. * Customer-focused approach with the ability to manage multiple priorities in a fast-paced environment. * Proactive sourcing skills, including experience with LinkedIn Recruiter and other talent engagement tools. * Proficiency in applicant tracking systems (Greenhouse preferred). * Excellent communication, negotiation, and influencing skills, with a consultative approach to talent acquisition. * Strong organizational skills with a high level of attention to detail and follow-through. Pay Range: $36/hr - 43/hr Why MLB? Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come. MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. California Residents: Please see our California Recruitment Privacy Policy for more details. Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response. Are you ready to Step Up to the Plate? Apply below!

MLB’s Talent Acquisition team is looking for a Contract Recruiter for a 6-month assignment. Our Talent Acquisition team is committed to attracting, developing, and retaining top-talent. The Recruiter will be responsible for managing full-cycle recruitment for the Corporate and Business teams, including Sponsorship, Strategy, Global Events, Legal, Finance, and Ticketing. This role encompasses hiring for a variety of opportunities (full-time, part-time, and internship positions) where needed. The Recruiter will develop a thoughtful recruitment plan, source high-caliber candidates, and enhance our recruiting processes to support MLB's continued growth.Responsibilities * Develop and maintain strong, consultative relationships with hiring managers to understand team needs, provide strategic talent insights, and guide them through the hiring process. * Source, engage, and build a pipeline of qualified candidates through networking, social media, industry events, and direct outreach. * Implement effective and scalable recruitment processes to attract diverse, high-quality candidates who align with MLB’s culture and business goals. * Partner with internal HR teams, including HR Business Partners, Compensation, and Onboarding, to assess talent trends and address hiring needs. * Facilitate a seamless candidate experience, ensuring consistent communication, transparency, and efficiency throughout the hiring process. * Coach and guide hiring managers on best practices, including interviewing techniques, assessment strategies, and market trends. * Manage the offer process, including preparing and negotiating competitive job offers in collaboration with HR and Compensation teams. * Contribute to recruitment initiatives and projects that enhance talent acquisition strategies and improve efficiency. * Stay informed on industry trends and evolving hiring practices, continuously evaluating ways to enhance the recruitment process.      Qualifications * Bachelor’s degree or equivalent experience. * Minimum two years of recruitment (in-house or agency). * Strong ability to build and manage relationships with candidates, hiring managers, and key stakeholders. * Customer-focused approach with the ability to manage multiple priorities in a fast-paced environment. * Proactive sourcing skills, including experience with LinkedIn Recruiter and other talent engagement tools. * Proficiency in applicant tracking systems (Greenhouse preferred). * Excellent communication, negotiation, and influencing skills, with a consultative approach to talent acquisition. * Strong organizational skills with a high level of attention to detail and follow-through.      Pay Range: $36/hr - 43/hrWhy MLB?Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.California Residents: Please see our California Recruitment Privacy Policy for more details.Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.Are you ready to Step Up to the Plate? Apply below!

Recruiter (Contract) - Major League Baseball (MLB)

MLB’s Talent Acquisition team is looking for a Contract Recruiter for a 6-month assignment. Our Talent Acquisition team is committed to attracting, developing, and retaining top-talent. The Recruiter will be responsible for managing full-cycle recruitment for the&lt;strong&gt; Corporate and Business teams&lt;/strong&gt;, including&lt;strong&gt; Sponsorship, Strategy, Global Events, Legal, Finance, and Ticketing&lt;/strong&gt;. This role encompasses hiring for a variety of opportunities (full-time, part-time, and internship positions) where needed. The Recruiter will develop a thoughtful recruitment plan, source high-caliber candidates, and enhance our recruiting processes to support MLB's continued growth.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Develop and maintain strong, consultative relationships with hiring managers to understand team needs, provide strategic talent insights, and guide them through the hiring process.&lt;/li&gt;&lt;li&gt;Source, engage, and build a pipeline of qualified candidates through networking, social media, industry events, and direct outreach.&lt;/li&gt;&lt;li&gt;Implement effective and scalable recruitment processes to attract diverse, high-quality candidates who align with MLB’s culture and business goals.&lt;/li&gt;&lt;li&gt;Partner with internal HR teams, including HR Business Partners, Compensation, and Onboarding, to assess talent trends and address hiring needs.&lt;/li&gt;&lt;li&gt;Facilitate a seamless candidate experience, ensuring consistent communication, transparency, and efficiency throughout the hiring process.&lt;/li&gt;&lt;li&gt;Coach and guide hiring managers on best practices, including interviewing techniques, assessment strategies, and market trends.&lt;/li&gt;&lt;li&gt;Manage the offer process, including preparing and negotiating competitive job offers in collaboration with HR and Compensation teams.&lt;/li&gt;&lt;li&gt;Contribute to recruitment initiatives and projects that enhance talent acquisition strategies and improve efficiency.&lt;/li&gt;&lt;li&gt;Stay informed on industry trends and evolving hiring practices, continuously evaluating ways to enhance the recruitment process.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelor’s degree or equivalent experience.&lt;/li&gt;&lt;li&gt;Minimum two years of recruitment (in-house or agency).&lt;/li&gt;&lt;li&gt;Strong ability to build and manage relationships with candidates, hiring managers, and key stakeholders.&lt;/li&gt;&lt;li&gt;Customer-focused approach with the ability to manage multiple priorities in a fast-paced environment.&lt;/li&gt;&lt;li&gt;Proactive sourcing skills, including experience with LinkedIn Recruiter and other talent engagement tools.&lt;/li&gt;&lt;li&gt;Proficiency in applicant tracking systems (Greenhouse preferred).&lt;/li&gt;&lt;li&gt;Excellent communication, negotiation, and influencing skills, with a consultative approach to talent acquisition.&lt;/li&gt;&lt;li&gt;Strong organizational skills with a high level of attention to detail and follow-through.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Pay Range: $36/hr - 43/hr&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why MLB?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.&lt;br&gt;&lt;br&gt;MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&lt;br&gt;&lt;br&gt;California Residents: Please see our California Recruitment Privacy Policy for more details.&lt;br&gt;&lt;br&gt;Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.&lt;br&gt;&lt;br&gt;Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Are you ready to Step Up to the Plate? Apply below!&lt;/strong&gt;

Recruiter (Contract)

You need a relevant degree or equivalent experience, strong editorial judgment, grammar skills, social media experience, strong organizational skills, and a solid understanding of baseball.

You will publish content on social media, write and edit captions, cover baseball storylines, collaborate on projects, and provide updates while ensuring platform-specific strategies are followed.

Marketing

Media & Journalism

Job Summary The Coordinator, Social Editorial is a member of the Social Media team and is primarily responsible for publishing content to MLB’s official and boutique social media accounts. This role requires the flexibility to be available nights and weekends throughout the year. Responsibilities Conducting Core Work Activities * Publishes content across MLB’s portfolio of Twitter, Facebook, Instagram and YouTube accounts * Works in tandem with various other verticals of the social media department to ensure best practices are followed * Writes and edits captions with the mindset of the messaging coming from the official voice of Major League Baseball * Covers day-to-day baseball storylines as well as works with other segments of the Social Media team to ideate content for jewel events (Opening Day, All-Star Week, Postseason etc.) * Works to specialize content to fit each individual social media platform Supporting the Needs of Stakeholders * Executes against project plans to ensure timely and accurate completion of assigned tasks * Collaborates with manager and stakeholders to support business needs * Generates and provides timely and accurate updates in the form of reports, presentations, etc. * Communicates in a clear and concise manner that is easy to understand Education And Experience * 4 year degree from an accredited university in marketing, advertising, communications, business, or related field, OR equivalent relevant experience * Demonstrated ability to exercise good editorial judgment * Proficiency in grammar, punctuation, and syntax * Experience working on Twitter, Facebook, Instagram, TikTok and YouTube preferred * Demonstrated organizational skills with the ability to prioritize and balance multiple tasks in a fast-paced, deadline driven environment * Strong understanding of baseball (MLB, its clubs and players) is essential Pay Range: $25 - $30 per hour The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. Why MLB? Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come. MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response. Are you ready to Step Up to the Plate? Apply below!

Job SummaryThe Coordinator, Social Editorial is a member of the Social Media team and is primarily responsible for publishing content to MLB’s official and boutique social media accounts. This role requires the flexibility to be available nights and weekends throughout the year.ResponsibilitiesConducting Core Work Activities * Publishes content across MLB’s portfolio of Twitter, Facebook, Instagram and YouTube accounts * Works in tandem with various other verticals of the social media department to ensure best practices are followed * Writes and edits captions with the mindset of the messaging coming from the official voice of Major League Baseball * Covers day-to-day baseball storylines as well as works with other segments of the Social Media team to ideate content for jewel events (Opening Day, All-Star Week, Postseason etc.) * Works to specialize content to fit each individual social media platform      Supporting the Needs of Stakeholders * Executes against project plans to ensure timely and accurate completion of assigned tasks * Collaborates with manager and stakeholders to support business needs * Generates and provides timely and accurate updates in the form of reports, presentations, etc. * Communicates in a clear and concise manner that is easy to understand      Education And Experience * 4 year degree from an accredited university in marketing, advertising, communications, business, or related field, OR equivalent relevant experience * Demonstrated ability to exercise good editorial judgment * Proficiency in grammar, punctuation, and syntax * Experience working on Twitter, Facebook, Instagram, TikTok and YouTube preferred * Demonstrated organizational skills with the ability to prioritize and balance multiple tasks in a fast-paced, deadline driven environment * Strong understanding of baseball (MLB, its clubs and players) is essential      Pay Range: $25 - $30 per hourThe actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.Why MLB?Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.Are you ready to Step Up to the Plate? Apply below!

Coordinator, Social Editorial (Seasonal) - Major League Baseball (MLB)

&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Coordinator, Social Editorial is a member of the Social Media team and is primarily responsible for publishing content to MLB’s official and boutique social media accounts. This role requires the flexibility to be available nights and weekends throughout the year.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Conducting Core Work Activities &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Publishes content across MLB’s portfolio of Twitter, Facebook, Instagram and YouTube accounts&lt;/li&gt;&lt;li&gt;Works in tandem with various other verticals of the social media department to ensure best practices are followed&lt;/li&gt;&lt;li&gt;Writes and edits captions with the mindset of the messaging coming from the official voice of Major League Baseball &lt;/li&gt;&lt;li&gt;Covers day-to-day baseball storylines as well as works with other segments of the Social Media team to ideate content for jewel events (Opening Day, All-Star Week, Postseason etc.)&lt;/li&gt;&lt;li&gt;Works to specialize content to fit each individual social media platform&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Supporting the Needs of Stakeholders&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Executes against project plans to ensure timely and accurate completion of assigned tasks&lt;/li&gt;&lt;li&gt;Collaborates with manager and stakeholders to support business needs&lt;/li&gt;&lt;li&gt;Generates and provides timely and accurate updates in the form of reports, presentations, etc.&lt;/li&gt;&lt;li&gt;Communicates in a clear and concise manner that is easy to understand&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Education And Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;4 year degree from an accredited university in marketing, advertising, communications, business, or related field, OR equivalent relevant experience &lt;/li&gt;&lt;li&gt;Demonstrated ability to exercise good editorial judgment&lt;/li&gt;&lt;li&gt;Proficiency in grammar, punctuation, and syntax&lt;/li&gt;&lt;li&gt;Experience working on Twitter, Facebook, Instagram, TikTok and YouTube preferred&lt;/li&gt;&lt;li&gt;Demonstrated organizational skills with the ability to prioritize and balance multiple tasks in a fast-paced, deadline driven environment&lt;/li&gt;&lt;li&gt;Strong understanding of baseball (MLB, its clubs and players) is essential&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Pay Range: $25 - $30 per hour&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why MLB?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.&lt;br&gt;&lt;br&gt;MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&lt;br&gt;&lt;br&gt;Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Are you ready to Step Up to the Plate? Apply below!&lt;/strong&gt;

Coordinator, Social Editorial (Seasonal)

You should have 4 years of relevant experience, fraud software knowledge, strong detail orientation, internet research skills, team collaboration, and proficiency in MS Office. Bi-lingual and ticketing knowledge is a plus.

You will review high-risk transactions, monitor fraud patterns, maintain analysis models, generate reports, assist with investigations, and recommend anti-fraud measures and system improvements.

Customer Relations

Data

El Segundo

Tickets.com, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Our Technology team builds platforms and products that provide a new smart ticketing solution and venue experience. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams. We are assembling a world-class team to build on these experiences and to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons. Tickets.com is seeking a Fraud Prevention Analyst to drive excellence on our Payment & Settlements team. The Fraud Prevention Analyst researches and analyzes potential customer fraud orders to identify and prevent future fraud. Identifies moderately complex fraudulent transactions using various research methods. The Fraud Prevention Analyst will follow procedures to document fraud losses and identify areas requiring increased fraud detection. The Fraud Prevention Analyst has attained full proficiency in the specific area of discipline. Responsibilities * Review high risk transaction queues and identify fraudulent transactions within the business portfolio to reduce potential revenue losses. * Monitor loss prevention controls (reports and other functions) to minimize chargeback losses and assist with the development of these controls. * Monitor patron and transactional records to identify unauthorized transactions and fraudulent accounts. * Maintain fraud analysis models to improve efficiency and effectiveness of the company systems. * Stay current on fraud and chargeback trends at both the industry and corporate level and recommend policies, procedures and processes to management that minimize risk and loss. * Identify system improvements to prevent fraudulent activities. * Recommend anti-fraud processes resulting from changing transaction patterns and trends. * Recommend new software tools used for fraud detection, prevention, and reporting activities. * Generate suspicious activity reports and risk management reports. * Ensure confidentiality of all information collected during investigation. * Follow up with patron, TDC clients or law enforcement on cases of fraudulent activity to pursue criminal charges. * Initiate and respond to customer and client inquiries as part of the investigative research. * Ability to be flexible with working hours that change based on the event activity and fraud trends. * Assist Payments department with fraud transactions, refunds, and chargeback requests. * Monitor and maintain loss prevention systems and reports to prevent fraud and financial losses. * Respond to client refund requests in a timely manner and per our current policies and procedures. * Assist with the development and maintenance of loss prevention policies, procedures, and processes. * Understand Tickets.com’s proprietary systems in order to research transactions. * Ensure professional correspondence (including letters, memos, proposals, etc) consistent with Tickets.com’s image and brand. * Perform miscellaneous customer service-related duties as required. Qualifications * Four years of related business experience is preferred. * Strong understanding and experience of fraud detection software such as Accertify * Remote evening and weekend availability, as required. * Proven self-starter with a strong work ethic and problem-solving skills. * Must be detail oriented with ability to handle and complete multiple projects. * Solid understanding and proven experience identifying fraud trends. * Strong internet research skills with the ability to navigate through multiple systems. * Strict confidentially of company and customer data. * Strong follow up and investigation skills. * Understanding of ticketing systems a plus. * Bi-lingual (Spanish is a plus). * Basic understanding of chargeback guidelines. * Ability to work within a team-oriented environment to achieve common goals and objectives. * Strong customer service skills. * Good interpersonal relationship and communication skills. * PC proficient, with knowledge of Microsoft Office products (especially MS Word and Excel). Salary Range for this position is $30.00/hour - $33.00/hour As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. We Offer An Outstanding Benefits Package That Includes * Medical * Dental * Vision * STD & LTD * 401K Retirement Plan * Basic Life & AD&D * Supplemental Life Insurance * Paid Time Off (PTO, STO, Holidays including Year-End Holiday Break) * HSA & FSA * Legal Plan * Pet Insurance * Tuition Reimbursement * MLB Tickets Tickets.com is an Equal Opportunity Employer. Please click here to view our CCPA

Tickets.com, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Our Technology team builds platforms and products that provide a new smart ticketing solution and venue experience. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.We are assembling a world-class team to build on these experiences and to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.Tickets.com is seeking a Fraud Prevention Analyst to drive excellence on our Payment & Settlements team. The Fraud Prevention Analyst researches and analyzes potential customer fraud orders to identify and prevent future fraud. Identifies moderately complex fraudulent transactions using various research methods. The Fraud Prevention Analyst will follow procedures to document fraud losses and identify areas requiring increased fraud detection. The Fraud Prevention Analyst has attained full proficiency in the specific area of discipline.Responsibilities * Review high risk transaction queues and identify fraudulent transactions within the business portfolio to reduce potential revenue losses. * Monitor loss prevention controls (reports and other functions) to minimize chargeback losses and assist with the development of these controls. * Monitor patron and transactional records to identify unauthorized transactions and fraudulent accounts. * Maintain fraud analysis models to improve efficiency and effectiveness of the company systems. * Stay current on fraud and chargeback trends at both the industry and corporate level and recommend policies, procedures and processes to management that minimize risk and loss. * Identify system improvements to prevent fraudulent activities. * Recommend anti-fraud processes resulting from changing transaction patterns and trends. * Recommend new software tools used for fraud detection, prevention, and reporting activities. * Generate suspicious activity reports and risk management reports. * Ensure confidentiality of all information collected during investigation. * Follow up with patron, TDC clients or law enforcement on cases of fraudulent activity to pursue criminal charges. * Initiate and respond to customer and client inquiries as part of the investigative research. * Ability to be flexible with working hours that change based on the event activity and fraud trends. * Assist Payments department with fraud transactions, refunds, and chargeback requests. * Monitor and maintain loss prevention systems and reports to prevent fraud and financial losses. * Respond to client refund requests in a timely manner and per our current policies and procedures. * Assist with the development and maintenance of loss prevention policies, procedures, and processes. * Understand Tickets.com’s proprietary systems in order to research transactions. * Ensure professional correspondence (including letters, memos, proposals, etc) consistent with Tickets.com’s image and brand. * Perform miscellaneous customer service-related duties as required.      Qualifications * Four years of related business experience is preferred. * Strong understanding and experience of fraud detection software such as Accertify * Remote evening and weekend availability, as required. * Proven self-starter with a strong work ethic and problem-solving skills. * Must be detail oriented with ability to handle and complete multiple projects. * Solid understanding and proven experience identifying fraud trends. * Strong internet research skills with the ability to navigate through multiple systems. * Strict confidentially of company and customer data. * Strong follow up and investigation skills. * Understanding of ticketing systems a plus. * Bi-lingual (Spanish is a plus). * Basic understanding of chargeback guidelines. * Ability to work within a team-oriented environment to achieve common goals and objectives. * Strong customer service skills. * Good interpersonal relationship and communication skills. * PC proficient, with knowledge of Microsoft Office products (especially MS Word and Excel).      Salary Range for this position is $30.00/hour - $33.00/hourAs a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.We Offer An Outstanding Benefits Package That Includes * Medical * Dental * Vision * STD & LTD * 401K Retirement Plan * Basic Life & AD&D * Supplemental Life Insurance * Paid Time Off (PTO, STO, Holidays including Year-End Holiday Break) * HSA & FSA * Legal Plan * Pet Insurance * Tuition Reimbursement * MLB Tickets      Tickets.com is an Equal Opportunity Employer.Please click here to view our CCPA

Fraud Prevention Analyst - Major League Baseball (MLB)

&lt;strong&gt;Tickets.com&lt;/strong&gt;, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Our Technology team builds platforms and products that provide a new smart ticketing solution and venue experience. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.&lt;br&gt;&lt;br&gt;We are assembling a world-class team to build on these experiences and to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.&lt;br&gt;&lt;br&gt;Tickets.com is seeking a Fraud Prevention Analyst to drive excellence on our Payment &amp;amp; Settlements team. The Fraud Prevention Analyst researches and analyzes potential customer fraud orders to identify and prevent future fraud. Identifies moderately complex fraudulent transactions using various research methods. The Fraud Prevention Analyst will follow procedures to document fraud losses and identify areas requiring increased fraud detection. The Fraud Prevention Analyst has attained full proficiency in the specific area of discipline.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Review high risk transaction queues and identify fraudulent transactions within the business portfolio to reduce potential revenue losses. &lt;/li&gt;&lt;li&gt;Monitor loss prevention controls (reports and other functions) to minimize chargeback losses and assist with the development of these controls.&lt;/li&gt;&lt;li&gt;Monitor patron and transactional records to identify unauthorized transactions and fraudulent accounts.&lt;/li&gt;&lt;li&gt;Maintain fraud analysis models to improve efficiency and effectiveness of the company systems.&lt;/li&gt;&lt;li&gt;Stay current on fraud and chargeback trends at both the industry and corporate level and recommend policies, procedures and processes to management that minimize risk and loss.&lt;/li&gt;&lt;li&gt;Identify system improvements to prevent fraudulent activities.&lt;/li&gt;&lt;li&gt;Recommend anti-fraud processes resulting from changing transaction patterns and trends.&lt;/li&gt;&lt;li&gt;Recommend new software tools used for fraud detection, prevention, and reporting activities. &lt;/li&gt;&lt;li&gt;Generate suspicious activity reports and risk management reports.&lt;/li&gt;&lt;li&gt;Ensure confidentiality of all information collected during investigation.&lt;/li&gt;&lt;li&gt;Follow up with patron, TDC clients or law enforcement on cases of fraudulent activity to pursue criminal charges.&lt;/li&gt;&lt;li&gt;Initiate and respond to customer and client inquiries as part of the investigative research.&lt;/li&gt;&lt;li&gt;Ability to be flexible with working hours that change based on the event activity and fraud trends.&lt;/li&gt;&lt;li&gt;Assist Payments department with fraud transactions, refunds, and chargeback requests.&lt;/li&gt;&lt;li&gt;Monitor and maintain loss prevention systems and reports to prevent fraud and financial losses.&lt;/li&gt;&lt;li&gt;Respond to client refund requests in a timely manner and per our current policies and procedures.&lt;/li&gt;&lt;li&gt;Assist with the development and maintenance of loss prevention policies, procedures, and processes.&lt;/li&gt;&lt;li&gt;Understand Tickets.com’s proprietary systems in order to research transactions.&lt;/li&gt;&lt;li&gt;Ensure professional correspondence (including letters, memos, proposals, etc) consistent with Tickets.com’s image and brand.&lt;/li&gt;&lt;li&gt;Perform miscellaneous customer service-related duties as required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Four years of related business experience is preferred.&lt;/li&gt;&lt;li&gt;Strong understanding and experience of fraud detection software such as Accertify&lt;/li&gt;&lt;li&gt;Remote evening and weekend availability, as required.&lt;/li&gt;&lt;li&gt;Proven self-starter with a strong work ethic and problem-solving skills.&lt;/li&gt;&lt;li&gt;Must be detail oriented with ability to handle and complete multiple projects.&lt;/li&gt;&lt;li&gt;Solid understanding and proven experience identifying fraud trends.&lt;/li&gt;&lt;li&gt;Strong internet research skills with the ability to navigate through multiple systems.&lt;/li&gt;&lt;li&gt;Strict confidentially of company and customer data.&lt;/li&gt;&lt;li&gt;Strong follow up and investigation skills.&lt;/li&gt;&lt;li&gt;Understanding of ticketing systems a plus.&lt;/li&gt;&lt;li&gt;Bi-lingual (Spanish is a plus).&lt;/li&gt;&lt;li&gt;Basic understanding of chargeback guidelines.&lt;/li&gt;&lt;li&gt;Ability to work within a team-oriented environment to achieve common goals and objectives.&lt;/li&gt;&lt;li&gt;Strong customer service skills.&lt;/li&gt;&lt;li&gt;Good interpersonal relationship and communication skills.&lt;/li&gt;&lt;li&gt;PC proficient, with knowledge of Microsoft Office products (especially MS Word and Excel).&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Salary Range for this position is $30.00/hour - $33.00/hour&lt;br&gt;&lt;br&gt;As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.&lt;br&gt;&lt;br&gt;&lt;strong&gt;We Offer An Outstanding Benefits Package That Includes&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Medical&lt;/li&gt;&lt;li&gt;Dental&lt;/li&gt;&lt;li&gt;Vision&lt;/li&gt;&lt;li&gt;STD &amp;amp; LTD&lt;/li&gt;&lt;li&gt;401K Retirement Plan&lt;/li&gt;&lt;li&gt;Basic Life &amp;amp; AD&amp;amp;D&lt;/li&gt;&lt;li&gt;Supplemental Life Insurance&lt;/li&gt;&lt;li&gt;Paid Time Off (PTO, STO, Holidays including Year-End Holiday Break)&lt;/li&gt;&lt;li&gt;HSA &amp;amp; FSA&lt;/li&gt;&lt;li&gt;Legal Plan&lt;/li&gt;&lt;li&gt;Pet Insurance&lt;/li&gt;&lt;li&gt;Tuition Reimbursement&lt;/li&gt;&lt;li&gt;MLB Tickets&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Tickets.com is an Equal Opportunity Employer.&lt;br&gt;&lt;br&gt;Please click here to view our CCPA

Major League Baseball (MLB)

Mission