Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.



Consulting

UBIQUITY

You need a bachelor’s degree, 2+ years HR experience, multi-state payroll skills, HRIS knowledge (Paylocity preferred), strong communication, analytical skills, and be able to travel 10%.

You will manage applicant screenings, onboarding, payroll inquiries, benefits administration, compliance reporting, and HRIS updates while supporting employee engagement and training initiatives.

People, HR & Administration

Business, Operations & Strategy

Leawood

<div><p>The Human Resource (HR) Generalist is responsible for performing HR-related duties on a professional level, aiding the HR department in supporting the company's multiple locations. The HR Generalist will have both administrative and strategic responsibilities, helping to plan and administer important functions, such as onboarding, training and development, administration of benefits, processing multi-state payroll, compliance, and maintaining the HRIS. The position will serve as a resource for employees, promptly answering questions regarding payroll, benefits, and time off and leave.</p>
<p><b>
This is a security-sensitive position and requires utmost confidentiality with all employer and employee information.</b></p>
<p><b><i>
Location:</i></b></p>
<ul>
<li>This position will require on-site attendance two days per week at one of the preferred office locations: Southlake, TX, or Leawood, KS. Flexibility provided in selection of in-office days.</li>
</ul>
<p><b><i> </i></b><b><i>Employment Classification</i></b><b><i>:</i></b></p>
<ul>
<li>Exempt: Regular, Full-Time</li>
</ul>
<p><b><i>Supervisory Responsibilities:</i></b></p>
<ul>
<li>None</li>
</ul>
<p><b><i>Duties / Responsibilities:</i></b></p>
<ul>
<li>Serve as the point of contact for applicant screening process, including background checks and employee eligibility verifications, for applicants and outside agencies conducting the screenings to track and communicate results in a timely manner and address concerns accordingly. This may include managing applicant pre-adverse and adverse action letters.</li>
<li>Implement and manage onboarding processes, new hire orientation, and employee recognition programs.</li>
<li>Complete Form I-9, verify I-9 documentation, maintain I-9 files, and validate E-Verify during onboarding process and reverification.</li>
<li>Ensure new employees are equipped with necessary resources/tools on start day.</li>
<li>Request email account and business cards for new employees as well as any changes for current employees.</li>
<li>Serve as the primary point of contact for employees regarding payroll and benefit questions.</li>
<li>Assist with benefits administration, open enrollment and benefits education.</li>
<li>Ensure the accuracy of benefit enrollments in the HRIS<i>.</i></li>
<li>Review and reconcile all monthly insurance invoices.</li>
<li>Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.</li>
<li>Support the processing of statutory compliance reporting (EEO-1, ACA) and timely year-end reporting (W-2, W-2c, 1095's, etc.).</li>
<li>Serve as liaison with auditors and manage payroll tax audits, and all other workers' compensation audits<i>.</i></li>
<li>Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.</li>
<li>Manage, review, and validate employee time off and leave requests, timesheet entries, and supervisor approvals.</li>
<li>Ensure garnishments are set up in accordance with the order and submission and completion of documentation.</li>
<li>Responsible for preparing and processing bi-weekly, offboarding, and ad hoc payrolls across multiple states and entities in compliance with federal, state, and local regulations governing payroll.</li>
<li>Prepare payroll reports.</li>
<li>Enter, maintain, update, and process information in the HRIS system to ensure accuracy and compliance; information may include compensation rates, time worked, deductions and withholding, address changes, direct deposit changes, and other information.</li>
<li>Support HRIS implementation processes with other systems.</li>
<li>Work with HRIS vendor to apply for state tax withholdings and cancellations.</li>
<li>Handle employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters to the appropriate staff.</li>
<li>Complete employment verification requests.</li>
<li>Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.</li>
<li>Perform routine tasks and support required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; training and development; employee engagement initiatives and tracking; recruiting and interviewing; and company event and activities.</li>
<li>Perform other duties as assigned.</li>
</ul>
<p><b><i>Education and / or Experience:</i></b></p>
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, or related field required.</li>
<li>At least two years of human resource generalist experience preferred.</li>
<li>Multi-state payroll experience preferred.</li>
<li>Familiarity with HRIS platform; experience with Paylocity modules (HR &amp; Payroll and Time and Labor) preferred.</li>
<li>SHRM-CP a plus.</li>
</ul>
<p><b><i>Required Skills / Abilities:
</i></b></p><ul><li>Familiarity with human resource policies and procedures.</li>
<li>Ability to function well in a high-paced environment.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proven planning and organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.</li>
<li>Exceptional interpersonal, negotiation, and conflict resolution skills.</li>
<li>Effective time management skills with a demonstrated ability to meet deadlines.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to act with integrity, professionalism, and confidentiality.</li>
<li>Proficient with Microsoft Office Suite or related software.</li>
<li>Prior experience and proven proficiency using HRIS system for payroll, benefits, and talent management systems</li>
<li>Strong understanding of payroll processing with experience in high-volume payroll processing.</li>
<li>Understanding of multi-state employment law and other government compliance regulations that impact HR processes, including payroll.</li>
</ul>
<p><b><i>Physical Requirements</i></b><b><i>:</i></b></p>
<p>
In a typical workday, the employee will be required to:</p>
<ul>
<li><b>Sit: </b>Continuously</li>
<li><b>Stand: </b>Occasionally</li>
<li><b>Walk:</b> Never</li>
<li><b>Keyboarding: </b>Continuously</li>
<li><b>Fine manipulation: </b>Occasionally</li>
<li><b>Lift:</b> Will require capability to lift up to 15 pounds.</li>
<li><b>Carry:</b> Will require capability to carry up to 15 pounds.</li>
<li><b>Travel:</b> Ability to travel approximately 10% of the time.</li>
</ul>
<p><b><i>What's in it for you:
</i></b></p><p>We truly value our employees and put their well-being first! Here we provide the following:</p>
<ul>
<li>Medical and Dental Plan</li>
<li>Vision Plan</li>
<li>PTO</li>
<li>401(K) with company match</li>
<li>Collegial environment of talented professionals</li>
<li>Growing and well-funded company</li>
</ul><div><p><b>
About Us:</b><b><i> </i></b>Ubiquity invests in, develops, and manages digital communications infrastructure throughout the United States. Ubiquity partners with ISPs, wireless carriers, utilities, and municipalities to deliver connectivity and sustainability solutions in underserved communities. Ubiquity's mission focuses on providing customer choice and spurring competition, both essential components of empowering communities for the future.</p>
<p><b><i>
Ubiquity is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ubiquity does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.</i></b></p></div></div><p></p>

The Human Resource (HR) Generalist is responsible for performing HR-related duties on a professional level, aiding the HR department in supporting the company's multiple locations. The HR Generalist will have both administrative and strategic responsibilities, helping to plan and administer important functions, such as onboarding, training and development, administration of benefits, processing multi-state payroll, compliance, and maintaining the HRIS. The position will serve as a resource for employees, promptly answering questions regarding payroll, benefits, and time off and leave.

This is a security-sensitive position and requires utmost confidentiality with all employer and employee information.

Location:

This position will require on-site attendance two days per week at one of the preferred office locations: Southlake, TX, or Leawood, KS. Flexibility provided in selection of in-office days.

 Employment Classification:

Exempt: Regular, Full-Time

Supervisory Responsibilities:

None

Duties / Responsibilities:

Serve as the point of contact for applicant screening process, including background checks and employee eligibility verifications, for applicants and outside agencies conducting the screenings to track and communicate results in a timely manner and address concerns accordingly. This may include managing applicant pre-adverse and adverse action letters.
Implement and manage onboarding processes, new hire orientation, and employee recognition programs.
Complete Form I-9, verify I-9 documentation, maintain I-9 files, and validate E-Verify during onboarding process and reverification.
Ensure new employees are equipped with necessary resources/tools on start day.
Request email account and business cards for new employees as well as any changes for current employees.
Serve as the primary point of contact for employees regarding payroll and benefit questions.
Assist with benefits administration, open enrollment and benefits education.
Ensure the accuracy of benefit enrollments in the HRIS.
Review and reconcile all monthly insurance invoices.
Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Support the processing of statutory compliance reporting (EEO-1, ACA) and timely year-end reporting (W-2, W-2c, 1095's, etc.).
Serve as liaison with auditors and manage payroll tax audits, and all other workers' compensation audits.
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Manage, review, and validate employee time off and leave requests, timesheet entries, and supervisor approvals.
Ensure garnishments are set up in accordance with the order and submission and completion of documentation.
Responsible for preparing and processing bi-weekly, offboarding, and ad hoc payrolls across multiple states and entities in compliance with federal, state, and local regulations governing payroll.
Prepare payroll reports.
Enter, maintain, update, and process information in the HRIS system to ensure accuracy and compliance; information may include compensation rates, time worked, deductions and withholding, address changes, direct deposit changes, and other information.
Support HRIS implementation processes with other systems.
Work with HRIS vendor to apply for state tax withholdings and cancellations.
Handle employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters to the appropriate staff.
Complete employment verification requests.
Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
Perform routine tasks and support required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; training and development; employee engagement initiatives and tracking; recruiting and interviewing; and company event and activities.
Perform other duties as assigned.

Education and / or Experience:

Bachelor's degree in Human Resources, Business Administration, or related field required.
At least two years of human resource generalist experience preferred.
Multi-state payroll experience preferred.
Familiarity with HRIS platform; experience with Paylocity modules (HR & Payroll and Time and Labor) preferred.
SHRM-CP a plus.

Required Skills / Abilities:
Familiarity with human resource policies and procedures.
Ability to function well in a high-paced environment.
Excellent verbal and written communication skills.
Proven planning and organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Exceptional interpersonal, negotiation, and conflict resolution skills.
Effective time management skills with a demonstrated ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Prior experience and proven proficiency using HRIS system for payroll, benefits, and talent management systems
Strong understanding of payroll processing with experience in high-volume payroll processing.
Understanding of multi-state employment law and other government compliance regulations that impact HR processes, including payroll.

Physical Requirements:

In a typical workday, the employee will be required to:

Sit: Continuously
Stand: Occasionally
Walk: Never
Keyboarding: Continuously
Fine manipulation: Occasionally
Lift: Will require capability to lift up to 15 pounds.
Carry: Will require capability to carry up to 15 pounds.
Travel: Ability to travel approximately 10% of the time.

What's in it for you:
We truly value our employees and put their well-being first! Here we provide the following:

Medical and Dental Plan
Vision Plan
PTO
401(K) with company match
Collegial environment of talented professionals
Growing and well-funded company

About Us: Ubiquity invests in, develops, and manages digital communications infrastructure throughout the United States. Ubiquity partners with ISPs, wireless carriers, utilities, and municipalities to deliver connectivity and sustainability solutions in underserved communities. Ubiquity's mission focuses on providing customer choice and spurring competition, both essential components of empowering communities for the future.

Ubiquity is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ubiquity does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

HR Generalist - UBIQUITY

HR Generalist

You should have a degree in a related field or equivalent experience, strong report generation skills with HRIS, data governance knowledge, and proficiency in scripting languages.

You will generate HRIS reports, create data visualizations, analyze data, optimize processes, select technologies, and ensure data governance and security.

Data

IT & Cybersecurity

Manila

<div><div>Let's tomorrow, together.</div><div></div><div>
At Ubiquity, we live by the mantra head, heart, and hustle. <i>Head</i> because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. <i>Heart</i> because we are always gracious with our time, our collaboration, and with one another. And <i>Hustle</i> because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals&mdash;every person, in every role, for our company and our clients.</div><div></div><div>
Sound like the right fit? Your tomorrow looks bright at Ubiquity.</div><div></div><div>
Your Role:</div><div></div><div>
As a People Technology Architect (Reports and Analytics), you will play a critical role in leveraging data and technology to enhance processes and deliver actionable insights that drive client success. You will work closely with stakeholders to understand their unique requirements, tailoring solutions that improve decision-making and facilitate strategic enhancements. Your proficiency in report generation using Workday and other reporting tools, alongside your capabilities in data visualization and analytics, will directly contribute to our organizational goals.</div><div><br>
Responsibilities:</div><div><br>
Report Generation and Data Visualization:</div><ul><li>
HRIS Reports: Design and develop comprehensive reports utilizing HRIS reporting tools to provide stakeholders with clear, actionable insights into HR and business metrics.</li><li>
Spreadsheet Tools: Create and manage reports using Google Sheets, Microsoft Excel, or other spreadsheet applications to effectively convey key data to stakeholders.</li><li>
Data Visualization: Utilize data visualization platforms such as Power BI, Tableau, or Qlik to develop interactive dashboards that empower clients to make informed decisions, enhancing visibility into critical data.</li></ul><div>
Data Analysis and Modeling:</div><ul><li>
Stakeholder Collaboration: Partner with stakeholders to gather requirements, ensuring analytics solutions align with business objectives and deliver actionable insights.</li><li>
Data Models and Pipelines: Construct robust data models and ETL processes to extract, transform, and load data from various sources, empowering reporting and analytics initiatives.</li><li>
Analytical Techniques: Employ advanced analytical methods to derive insights regarding customer behavior, industry trends, and operational efficiencies.</li></ul><div></div><div>
Process Optimization:</div><ul><li>
Identify Improvement Opportunities: Analyze existing processes for potential enhancements, utilizing data-driven insights to streamline operations and improve service delivery.</li><li>
Implement Best Practices: Introduce innovative solutions to optimize workflows and foster operational excellence within the People Technology team.</li><li>
Continuous Evaluation: Regularly assess and refine analytics processes to ensure effectiveness, adaptability, and alignment with client needs.</li></ul><div><br>
Technology Selection and Implementation:</div><ul><li>
Research and Evaluation: Investigate and evaluate new technologies, tools, and platforms that can enhance capabilities in report generation, data visualization, and analytics.</li><li>
Integration: Ensure seamless integration of new solutions into the existing infrastructure with minimal disruption to operations, advancing overall technological efficiency.</li></ul><div>
Data Governance and Security:</div><ul><li>
Data Quality Assurance: Collaborate with the data governance team to ensure data quality, accuracy, and compliance with relevant regulations.</li><li>
Security Protocols: Develop and enforce data security measures to protect sensitive information, ensuring confidentiality and integrity in data handling.</li></ul><div><br>
Requirements:</div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Analytics, or a related field; or equivalent practical experience (5+ years).</li><li>
Proven experience in report generation using HRIS system and data visualization, specifically with experience on like Power BI, Looker Studio, Tableau, or Qlik.</li><li>
Strong analytical and problem-solving skills, demonstrating the ability to identify opportunities and create actionable solutions.</li><li>
Comprehensive understanding of data governance, data security, and compliance regulations.</li><li>
Exceptional communication, interpersonal, and project management skills; proficient in managing multiple stakeholders and expectations.</li><li>
Familiarity with cloud-based services (e.g., AWS, Azure, Google Cloud) and database management systems.</li><li>
Experience with Agile methodologies and DevOps practices is preferred.</li><li>
Proficiency in scripting languages (Python, R, or SQL) is highly regarded.</li></ul><div>
What we do.</div><div>
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.</div><div></div><div>
Come as U are, because U Matter at Ubiquity.</div><div></div><div>
We&rsquo;re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we&rsquo;re at our best when everyone can contribute their ideas and feels free to be their most authentic self.</div></div>

Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
As a People Technology Architect (Reports and Analytics), you will play a critical role in leveraging data and technology to enhance processes and deliver actionable insights that drive client success. You will work closely with stakeholders to understand their unique requirements, tailoring solutions that improve decision-making and facilitate strategic enhancements. Your proficiency in report generation using Workday and other reporting tools, alongside your capabilities in data visualization and analytics, will directly contribute to our organizational goals.
Responsibilities:
Report Generation and Data Visualization:
HRIS Reports: Design and develop comprehensive reports utilizing HRIS reporting tools to provide stakeholders with clear, actionable insights into HR and business metrics.
Spreadsheet Tools: Create and manage reports using Google Sheets, Microsoft Excel, or other spreadsheet applications to effectively convey key data to stakeholders.
Data Visualization: Utilize data visualization platforms such as Power BI, Tableau, or Qlik to develop interactive dashboards that empower clients to make informed decisions, enhancing visibility into critical data.
Data Analysis and Modeling:
Stakeholder Collaboration: Partner with stakeholders to gather requirements, ensuring analytics solutions align with business objectives and deliver actionable insights.
Data Models and Pipelines: Construct robust data models and ETL processes to extract, transform, and load data from various sources, empowering reporting and analytics initiatives.
Analytical Techniques: Employ advanced analytical methods to derive insights regarding customer behavior, industry trends, and operational efficiencies.
Process Optimization:
Identify Improvement Opportunities: Analyze existing processes for potential enhancements, utilizing data-driven insights to streamline operations and improve service delivery.
Implement Best Practices: Introduce innovative solutions to optimize workflows and foster operational excellence within the People Technology team.
Continuous Evaluation: Regularly assess and refine analytics processes to ensure effectiveness, adaptability, and alignment with client needs.
Technology Selection and Implementation:
Research and Evaluation: Investigate and evaluate new technologies, tools, and platforms that can enhance capabilities in report generation, data visualization, and analytics.
Integration: Ensure seamless integration of new solutions into the existing infrastructure with minimal disruption to operations, advancing overall technological efficiency.
Data Governance and Security:
Data Quality Assurance: Collaborate with the data governance team to ensure data quality, accuracy, and compliance with relevant regulations.
Security Protocols: Develop and enforce data security measures to protect sensitive information, ensuring confidentiality and integrity in data handling.
Requirements:
Bachelor’s degree in Computer Science, Information Technology, Business Analytics, or a related field; or equivalent practical experience (5+ years).
Proven experience in report generation using HRIS system and data visualization, specifically with experience on like Power BI, Looker Studio, Tableau, or Qlik.
Strong analytical and problem-solving skills, demonstrating the ability to identify opportunities and create actionable solutions.
Comprehensive understanding of data governance, data security, and compliance regulations.
Exceptional communication, interpersonal, and project management skills; proficient in managing multiple stakeholders and expectations.
Familiarity with cloud-based services (e.g., AWS, Azure, Google Cloud) and database management systems.
Experience with Agile methodologies and DevOps practices is preferred.
Proficiency in scripting languages (Python, R, or SQL) is highly regarded.
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.

People Technology Architect (Reports and Analytics) - UBIQUITY

People Technology Architect (Reports and Analytics)

You need a degree in IT or related field, 5+ years experience in data visualization (Workday, Power BI), strong analytical skills, understanding of data governance, and proficiency in scripting languages.

You will design reports, create data visualizations, analyze data, optimize processes, evaluate technologies, and ensure data quality and security while collaborating with stakeholders.

<div><div>Let's tomorrow, together.</div><div></div><div>
At Ubiquity, we live by the mantra head, heart, and hustle. <i>Head</i> because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. <i>Heart</i> because we are always gracious with our time, our collaboration, and with one another. And <i>Hustle</i> because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals&mdash;every person, in every role, for our company and our clients.</div><div></div><div>
Sound like the right fit? Your tomorrow looks bright at Ubiquity.</div><div></div><div>
Your Role:</div><div></div><div>
As a People Technology Architect (Reports and Analytics), you will play a critical role in leveraging data and technology to enhance processes and deliver actionable insights that drive client success. You will work closely with stakeholders to understand their unique requirements, tailoring solutions that improve decision-making and facilitate strategic enhancements. Your proficiency in report generation using Workday and other reporting tools, alongside your capabilities in data visualization and analytics, will directly contribute to our organizational goals.</div><div><br>
Responsibilities:</div><div><br>
Report Generation and Data Visualization:</div><ul><li>
Workday Reports: Design and develop comprehensive reports utilizing Workday reporting tools to provide stakeholders with clear, actionable insights into HR and business metrics.</li><li>
Spreadsheet Tools: Create and manage reports using Google Sheets, Microsoft Excel, or other spreadsheet applications to effectively convey key data to stakeholders.</li><li>
Data Visualization: Utilize data visualization platforms such as Power BI, Tableau, or Qlik to develop interactive dashboards that empower clients to make informed decisions, enhancing visibility into critical data.</li></ul><div>
Data Analysis and Modeling:</div><ul><li>
Stakeholder Collaboration: Partner with stakeholders to gather requirements, ensuring analytics solutions align with business objectives and deliver actionable insights.</li><li>
Data Models and Pipelines: Construct robust data models and ETL processes to extract, transform, and load data from various sources, empowering reporting and analytics initiatives.</li><li>
Analytical Techniques: Employ advanced analytical methods to derive insights regarding customer behavior, industry trends, and operational efficiencies.</li></ul><div></div><div>
Process Optimization:</div><ul><li>
Identify Improvement Opportunities: Analyze existing processes for potential enhancements, utilizing data-driven insights to streamline operations and improve service delivery.</li><li>
Implement Best Practices: Introduce innovative solutions to optimize workflows and foster operational excellence within the People Technology team.</li><li>
Continuous Evaluation: Regularly assess and refine analytics processes to ensure effectiveness, adaptability, and alignment with client needs.</li></ul><div><br>
Technology Selection and Implementation:</div><ul><li>
Research and Evaluation: Investigate and evaluate new technologies, tools, and platforms that can enhance capabilities in report generation, data visualization, and analytics.</li><li>
Integration: Ensure seamless integration of new solutions into the existing infrastructure with minimal disruption to operations, advancing overall technological efficiency.</li></ul><div>
Data Governance and Security:</div><ul><li>
Data Quality Assurance: Collaborate with the data governance team to ensure data quality, accuracy, and compliance with relevant regulations.</li><li>
Security Protocols: Develop and enforce data security measures to protect sensitive information, ensuring confidentiality and integrity in data handling.</li></ul><div><br>
Requirements:</div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Analytics, or a related field; or equivalent practical experience (5+ years).</li><li>
Proven experience in report generation and data visualization, specifically with Workday and tools like Power BI, Tableau, or Qlik.</li><li>
Strong analytical and problem-solving skills, demonstrating the ability to identify opportunities and create actionable solutions.</li><li>
Comprehensive understanding of data governance, data security, and compliance regulations.</li><li>
Exceptional communication, interpersonal, and project management skills; proficient in managing multiple stakeholders and expectations.</li><li>
Familiarity with cloud-based services (e.g., AWS, Azure, Google Cloud) and database management systems.</li><li>
Experience with Agile methodologies and DevOps practices is preferred.</li><li>
Proficiency in scripting languages (Python, R, or SQL) is highly regarded.</li></ul><div>
What we do.</div><div>
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.</div><div></div><div>
Come as U are, because U Matter at Ubiquity.</div><div></div><div>
We&rsquo;re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we&rsquo;re at our best when everyone can contribute their ideas and feels free to be their most authentic self.</div></div>

Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
As a People Technology Architect (Reports and Analytics), you will play a critical role in leveraging data and technology to enhance processes and deliver actionable insights that drive client success. You will work closely with stakeholders to understand their unique requirements, tailoring solutions that improve decision-making and facilitate strategic enhancements. Your proficiency in report generation using Workday and other reporting tools, alongside your capabilities in data visualization and analytics, will directly contribute to our organizational goals.
Responsibilities:
Report Generation and Data Visualization:
Workday Reports: Design and develop comprehensive reports utilizing Workday reporting tools to provide stakeholders with clear, actionable insights into HR and business metrics.
Spreadsheet Tools: Create and manage reports using Google Sheets, Microsoft Excel, or other spreadsheet applications to effectively convey key data to stakeholders.
Data Visualization: Utilize data visualization platforms such as Power BI, Tableau, or Qlik to develop interactive dashboards that empower clients to make informed decisions, enhancing visibility into critical data.
Data Analysis and Modeling:
Stakeholder Collaboration: Partner with stakeholders to gather requirements, ensuring analytics solutions align with business objectives and deliver actionable insights.
Data Models and Pipelines: Construct robust data models and ETL processes to extract, transform, and load data from various sources, empowering reporting and analytics initiatives.
Analytical Techniques: Employ advanced analytical methods to derive insights regarding customer behavior, industry trends, and operational efficiencies.
Process Optimization:
Identify Improvement Opportunities: Analyze existing processes for potential enhancements, utilizing data-driven insights to streamline operations and improve service delivery.
Implement Best Practices: Introduce innovative solutions to optimize workflows and foster operational excellence within the People Technology team.
Continuous Evaluation: Regularly assess and refine analytics processes to ensure effectiveness, adaptability, and alignment with client needs.
Technology Selection and Implementation:
Research and Evaluation: Investigate and evaluate new technologies, tools, and platforms that can enhance capabilities in report generation, data visualization, and analytics.
Integration: Ensure seamless integration of new solutions into the existing infrastructure with minimal disruption to operations, advancing overall technological efficiency.
Data Governance and Security:
Data Quality Assurance: Collaborate with the data governance team to ensure data quality, accuracy, and compliance with relevant regulations.
Security Protocols: Develop and enforce data security measures to protect sensitive information, ensuring confidentiality and integrity in data handling.
Requirements:
Bachelor’s degree in Computer Science, Information Technology, Business Analytics, or a related field; or equivalent practical experience (5+ years).
Proven experience in report generation and data visualization, specifically with Workday and tools like Power BI, Tableau, or Qlik.
Strong analytical and problem-solving skills, demonstrating the ability to identify opportunities and create actionable solutions.
Comprehensive understanding of data governance, data security, and compliance regulations.
Exceptional communication, interpersonal, and project management skills; proficient in managing multiple stakeholders and expectations.
Familiarity with cloud-based services (e.g., AWS, Azure, Google Cloud) and database management systems.
Experience with Agile methodologies and DevOps practices is preferred.
Proficiency in scripting languages (Python, R, or SQL) is highly regarded.
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.

People Technology Architect - UBIQUITY

People Technology Architect

You need 5 years of experience, 2 years in management, a technical background, strong English skills, and problem-solving abilities. Detail-oriented and organized in a fast-paced environment is essential.

You will oversee procurement processes, develop cost-saving strategies, monitor vendor performance, analyze data, and manage IT logistics while coaching and leading the procurement team.

Logistics

<div><div>Let's tomorrow, together.</div><div></div><div>
At Ubiquity, we live by the mantra head, heart, and hustle. <i>Head</i> because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. <i>Heart</i> because we are always gracious with our time, our collaboration, and with one another. And <i>Hustle</i> because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals&mdash;every person, in every role, for our company and our clients.</div><div></div><div>
Sound like the right fit? Your tomorrow looks bright at Ubiquity.</div><div></div><div>
Your Role:</div><div>
We're Hiring<br>
Ubiquity is hiring for an IT Procurement and Logistics Manager to handle enterprise-level<br>
procurement-driven projects or acts as resource for procurement-driven projects<br>
Duties and Responsibilities:<br>
<ul><li>Review current processes for procurement and make recommendations where</li></ul>
appropriate.<br>
<ul><li>Implement change and develop new processes to better procure goods and</li></ul>
services.<br>
<ul><li>Develop sourcing strategies for cost saving opportunities</li><li>Identify purchasing trends within the company</li><li>Review and monitor vendor performance through regular vendor evaluations</li><li>Leads solution design for procurement problems / sourcing strategies</li><li>Perform procurement analytics and report/present them to management</li><li>Devices ways to analyze procurement data and partner with corporate finance on</li></ul>
cost-efficient procurement practices<br>
<ul><li>Establish process and work with IT personnel in asset tagging, management and</li></ul>
inventory<br>
<ul><li>Support and lead global strategies for procurement and logistics of IT assets for all</li></ul>
Ubiquity sites<br>
<ul><li>Develop ways to effectively supply the company with IT equipment by balancing</li></ul>
costs and ensuring equipment are readily available to deploy<br>
<ul><li>Coordinate with IT managers in getting requirements for purchasing and develop</li></ul>
strategies for movement of equipment<br>
<ul><li>Supervise, coach, develop and guide Ubiquity's IT logistics team.</li></ul>
Required Skills:<br>
<ul><li>At least 5 years of experience in the relevant field</li><li>At least 2 years experience of managing a team</li><li>Technical background is a must</li></ul></div><ul><li>Excellent verbal and written English communication skills</li><li>Familiarity with BPO setup not required but an advantage</li><li>Ability to work in a fast-paced environment</li><li>Detail-oriented and very organized</li><li>Excellent problem-solving and decision-making skills</li></ul><div>
What we do.</div><div>
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.</div><div></div><div>
Come as U are, because U Matter at Ubiquity.</div><div></div><div>
We&rsquo;re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we&rsquo;re at our best when everyone can contribute their ideas and feels free to be their most authentic self.</div></div>

Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
We're Hiring
Ubiquity is hiring for an IT Procurement and Logistics Manager to handle enterprise-level
procurement-driven projects or acts as resource for procurement-driven projects
Duties and Responsibilities:
Review current processes for procurement and make recommendations where
appropriate.
Implement change and develop new processes to better procure goods and
services.
Develop sourcing strategies for cost saving opportunitiesIdentify purchasing trends within the companyReview and monitor vendor performance through regular vendor evaluationsLeads solution design for procurement problems / sourcing strategiesPerform procurement analytics and report/present them to managementDevices ways to analyze procurement data and partner with corporate finance on
cost-efficient procurement practices
Establish process and work with IT personnel in asset tagging, management and
inventory
Support and lead global strategies for procurement and logistics of IT assets for all
Ubiquity sites
Develop ways to effectively supply the company with IT equipment by balancing
costs and ensuring equipment are readily available to deploy
Coordinate with IT managers in getting requirements for purchasing and develop
strategies for movement of equipment
Supervise, coach, develop and guide Ubiquity's IT logistics team.
Required Skills:
At least 5 years of experience in the relevant fieldAt least 2 years experience of managing a teamTechnical background is a mustExcellent verbal and written English communication skillsFamiliarity with BPO setup not required but an advantageAbility to work in a fast-paced environmentDetail-oriented and very organizedExcellent problem-solving and decision-making skills
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.

Procurement Manager - UBIQUITY

Procurement Manager

You need experience in analysis and project management, performance coaching, delivering effective training, managing logistics, and evaluating training effectiveness, with strong communication skills.

You will analyze, project manage training requests, conduct "train-the-trainer" sessions, evaluate training effectiveness, deliver workshops, and provide feedback on coaching sessions.

Education & Teaching

<div><div>Let's tomorrow, together.</div><div></div><div>
At Ubiquity, we live by the mantra head, heart, and hustle. <i>Head</i> because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. <i>Heart</i> because we are always gracious with our time, our collaboration, and with one another. And <i>Hustle</i> because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals&mdash;every person, in every role, for our company and our clients.</div><div></div><div>
Sound like the right fit? Your tomorrow looks bright at Ubiquity.</div><div></div><div>
Your Role:</div><ul><li>
Responsible for analysis, project management, and performance coaching. Direct interaction with</li><li><div>
Program Managers to receive, analyze, prioritize and project manage training development and delivery requests.</div></li></ul><ul><li><div>
Conducts any necessary &ldquo;train-the-trainer&rdquo; sessions for the curriculum they have developed to other trainers.</div></li><li><div>
Managing projects to create effective learning solutions on time and on budget.</div></li><li><div>
Providing regular updates to leadership on progress and results achieved.</div></li><li><div>
Project manage learning and development initiatives including coordination of logistics, managing materials and providing a critical eye to ensure content is ready</div></li><li><div>
Monitor and evaluate the training effectiveness through feedback and evaluation following the sessions to continuously improve learning effectiveness.</div></li><li><div>
Deliver training sessions/workshops across a wide range of topics, both face to face and remote</div></li><li><div>
Observe coaching sessions and provide development feedback</div></li></ul><div>
What we do.</div><div>
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.</div><div></div><div>
Come as U are, because U Matter at Ubiquity.</div><div></div><div>
We&rsquo;re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we&rsquo;re at our best when everyone can contribute their ideas and feels free to be their most authentic self.</div></div>

Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
Responsible for analysis, project management, and performance coaching. Direct interaction with
Program Managers to receive, analyze, prioritize and project manage training development and delivery requests.
Conducts any necessary “train-the-trainer” sessions for the curriculum they have developed to other trainers.
Managing projects to create effective learning solutions on time and on budget.
Providing regular updates to leadership on progress and results achieved.
Project manage learning and development initiatives including coordination of logistics, managing materials and providing a critical eye to ensure content is ready
Monitor and evaluate the training effectiveness through feedback and evaluation following the sessions to continuously improve learning effectiveness.
Deliver training sessions/workshops across a wide range of topics, both face to face and remote
Observe coaching sessions and provide development feedback
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.

UBIQUITY

Mission