University of Waterloo is a leader in innovation that drives economic and social prosperity for Canada and the world. We are home to a renowned talent pipeline, game-changing research and technology, and unmatched entrepreneurial culture, that together create solutions to tackle today’s and tomorrow’s challenges. 

Our greatest impact happens together.

A strategic integration of research and teaching excellence, the world’s largest co-operative education program, entrepreneurship-intensive programs, and creator-owned IP, has resulted in extensive industry collaboration, the generation of thousands of commercial and social enterprises, and a dynamic learning experience for more than 41,000 undergraduate and graduate students. 

Education

University of Waterloo

You need a Master’s in public health or related field, 7+ years in survey research and project management, child mental health expertise, SPSS proficiency, and strong communication skills.

You will manage research projects, oversee data collection and analysis, prepare ethics applications, lead communication efforts, supervise staff, and handle budgets and financial reporting.

Research & Development

People, HR & Administration

Waterloo

<div>
 Overview: 
 <div>
  The Program Manager is accountable to the Principal Investigator and is responsible for coordination of all aspects of the development, implementation, and reporting of several research projects, for making substantive contributions to scientific papers and research proposals, for managing and forecasting project budgets and expenses, and for participation in the overall management of the activities of the research group. The Program Manager will collaborate with the Principal Investigator toward achieving major project objectives, following research and ethics protocols, within specified budgets
 </div>
 <div></div>
 <div>
  <b><br> This position is contingent on funding.</b>
 </div> Responsibilities: 
 <div>
  Research Administration
 </div>
 <ul>
  <li>Has primary responsibility for overseeing data collection of several concurrent research studies conducted across multiple sites, including international</li>
  <li>Supports Principal Investigator in all aspects of planning, day-to-day implementation, and maintenance of research projects</li>
  <li>Develops data collection protocols, tools and instruments required for large research studies</li>
  <li>Leads development of adult and child/youth surveys and administers structured interviews</li>
  <li>Develops qualitative research protocols, leads focus groups, conducts and transcribes qualitative interviews</li>
  <li>Designs and codes surveys using various commercial platforms; responsible for accuracy of collected data and testing of surveys</li>
  <li>Prepares research ethics applications and obtains ethics approval for research projects from University of Waterloo and other institutions</li>
  <li>Ensures ethics protocols remain current, submits amendments as needed</li>
 </ul>
 <div>
  Data Management and Analysis
 </div>
 <ul>
  <li>Has primary responsibility for data management of multiple different research projects in multiple jurisdictions</li>
  <li>Coordinates and implements data cleaning protocols in collaboration with the data analyst</li>
  <li>Has primary responsibility for the collection of biological data, including physical activity data using accelerometry, cortisol through hair sampling, and inflammatory markers via blood sampling</li>
  <li>Identifies and addresses data integrity/reliability issues and uses data cleaning processes to achieve required data quality standards</li>
  <li>In collaboration with the data analyst, coordinates access to datasets for co-investigators, postdoctoral fellows, and students</li>
  <li>Conducts descriptive and inferential statistical analyses</li>
  <li>Designs and manages numerous study databases; creates queries, produces reports</li>
 </ul>
 <div>
  Knowledge Translation and Communication
 </div>
 <ul>
  <li>Leads the development of technical and lay reports</li>
  <li>Organizes the co-development of outputs with the family advisory board</li>
  <li>Ensures that project websites are kept up-to-date with relevant and accurate information</li>
  <li>Manages Social Media accounts</li>
  <li>Prepares and delivers scientific presentations</li>
  <li>Leads and supports scientific manuscripts for publication</li>
  <li>Attends regular team meetings, provides feedback, and updates during meetings when required</li>
 </ul>
 <div>
  Supervision and Mentorship
 </div>
 <ul>
  <li>Recruits, trains, and deploys staff, graduate students, and research assistants to effectively meet research goals and objectives of multiple projects</li>
  <li>Creates job descriptions and staffing forecasts to ensure that resources are in place and productive, for relevant milestones in accordance with UW staff policies</li>
  <li>Provides functional guidance and oversight of other program staff to further the goals and objectives of the overall research program.</li>
  <li>Oversees day-to-day operations of the lab</li>
  <li>Has primary responsibility for supervising research assistants, research students and casual staff</li>
  <li>Tracks and submits causal pay</li>
 </ul>
 <div>
  Fiscal Responsibility
 </div>
 <ul>
  <li>Oversees budget for multiple grants, in excess of one million dollars</li>
  <li>Leads financial administration and planning for multiple projects</li>
  <li>Writes and submits financial and milestone progress reports to project funders to ensure the timely and efficient completion of project goals</li>
  <li>Leads the activities associated with data sharing and confidentiality agreements with external partners and stakeholders</li>
  <li>Tracks and submits project expenses</li>
 </ul> Qualifications: 
 <ul>
  <li>Master’s degree in public health, child studies, or a related field</li>
  <li>7+ years of experience and training in survey research and project management in an academic setting is required</li>
  <li>Prior experience supervising research assistants and other research staff is required</li>
  <li>Experience with interviewing and survey methods; planning and implementation of multiple, simultaneous research projects is required</li>
  <li>An extensive background in child mental health research is required</li>
  <li>Previous experience with data management using SPSS is required, with a working knowledge of relevant statistical concepts and methods</li>
  <li>Previous experience collecting biological specimens, specifically hair cortisol and dried blood spots is required</li>
  <li>Experience collecting, cleaning and analyzing accelerometry data is required</li>
  <li>Extensive experience administering the Mini-International Neuropsychiatric Interview (MINI) and the Mini-International Neuropsychiatric Interview for Children and Adolescents (MINI-KID) structured interviews is required</li>
  <li>Experience submitting research ethics applications and amendments is required</li>
  <li>Ability to manage and clean large datasets is an asset</li>
  <li>Experience coordinating interdisciplinary research teams is an asset</li>
  <li>The position requires the ability to think critically and analytically, drawing upon a sound basis of health research education and experience</li>
  <li>Advanced proficiency in Microsoft Office, including Access and Excel, is required</li>
  <li>Advanced skills with survey software, including Qualtrics and MediaLab, is required</li>
  <li>Previous experience with website maintenance, content writing and social media management is required</li>
  <li>Experience working with Clinical Trials Ontario for multisite research ethics submissions is an asset</li>
  <li>Proficiency in statistical analysis software such as SPSS</li>
  <li>Ability to work independently and as part of a team; ability to take initiative and be proactive</li>
  <li>Ability to think critically and analytically, drawing upon a sound basis of health science education and experience, managing and adjusting to multiple competing priorities</li>
  <li>Excellent organizational and time management skills and ability to meet deadlines</li>
  <li>Strong verbal and written communication skills with the ability to effectively communicate research results and implications to a variety of audiences</li>
  <li>Excellent capacity to maintain collaborative working relationships with numerous investigators</li>
  <li>Ability to work on multiple research projects concurrently</li>
  <li>Initiative to acquire new skills and remain current with new developments as required</li>
 </ul> Equity Statement: 
 <div>
  The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 </div>
 <div></div>
 <div>
  <br> The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 </div>
 <div></div>
 <div>
  <br> Positions are open to qualified candidates who are legally entitled to work in Canada.
 </div>
 <div></div>
 <div>
  <br> The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 </div>
</div>


 Overview: 
 
  The Program Manager is accountable to the Principal Investigator and is responsible for coordination of all aspects of the development, implementation, and reporting of several research projects, for making substantive contributions to scientific papers and research proposals, for managing and forecasting project budgets and expenses, and for participation in the overall management of the activities of the research group. The Program Manager will collaborate with the Principal Investigator toward achieving major project objectives, following research and ethics protocols, within specified budgets
 
 
 
   This position is contingent on funding.
  Responsibilities: 
 
  Research Administration
 
 
  Has primary responsibility for overseeing data collection of several concurrent research studies conducted across multiple sites, including international
  Supports Principal Investigator in all aspects of planning, day-to-day implementation, and maintenance of research projects
  Develops data collection protocols, tools and instruments required for large research studies
  Leads development of adult and child/youth surveys and administers structured interviews
  Develops qualitative research protocols, leads focus groups, conducts and transcribes qualitative interviews
  Designs and codes surveys using various commercial platforms; responsible for accuracy of collected data and testing of surveys
  Prepares research ethics applications and obtains ethics approval for research projects from University of Waterloo and other institutions
  Ensures ethics protocols remain current, submits amendments as needed
 
 
  Data Management and Analysis
 
 
  Has primary responsibility for data management of multiple different research projects in multiple jurisdictions
  Coordinates and implements data cleaning protocols in collaboration with the data analyst
  Has primary responsibility for the collection of biological data, including physical activity data using accelerometry, cortisol through hair sampling, and inflammatory markers via blood sampling
  Identifies and addresses data integrity/reliability issues and uses data cleaning processes to achieve required data quality standards
  In collaboration with the data analyst, coordinates access to datasets for co-investigators, postdoctoral fellows, and students
  Conducts descriptive and inferential statistical analyses
  Designs and manages numerous study databases; creates queries, produces reports
 
 
  Knowledge Translation and Communication
 
 
  Leads the development of technical and lay reports
  Organizes the co-development of outputs with the family advisory board
  Ensures that project websites are kept up-to-date with relevant and accurate information
  Manages Social Media accounts
  Prepares and delivers scientific presentations
  Leads and supports scientific manuscripts for publication
  Attends regular team meetings, provides feedback, and updates during meetings when required
 
 
  Supervision and Mentorship
 
 
  Recruits, trains, and deploys staff, graduate students, and research assistants to effectively meet research goals and objectives of multiple projects
  Creates job descriptions and staffing forecasts to ensure that resources are in place and productive, for relevant milestones in accordance with UW staff policies
  Provides functional guidance and oversight of other program staff to further the goals and objectives of the overall research program.
  Oversees day-to-day operations of the lab
  Has primary responsibility for supervising research assistants, research students and casual staff
  Tracks and submits causal pay
 
 
  Fiscal Responsibility
 
 
  Oversees budget for multiple grants, in excess of one million dollars
  Leads financial administration and planning for multiple projects
  Writes and submits financial and milestone progress reports to project funders to ensure the timely and efficient completion of project goals
  Leads the activities associated with data sharing and confidentiality agreements with external partners and stakeholders
  Tracks and submits project expenses
  Qualifications: 
 
  Master’s degree in public health, child studies, or a related field
  7+ years of experience and training in survey research and project management in an academic setting is required
  Prior experience supervising research assistants and other research staff is required
  Experience with interviewing and survey methods; planning and implementation of multiple, simultaneous research projects is required
  An extensive background in child mental health research is required
  Previous experience with data management using SPSS is required, with a working knowledge of relevant statistical concepts and methods
  Previous experience collecting biological specimens, specifically hair cortisol and dried blood spots is required
  Experience collecting, cleaning and analyzing accelerometry data is required
  Extensive experience administering the Mini-International Neuropsychiatric Interview (MINI) and the Mini-International Neuropsychiatric Interview for Children and Adolescents (MINI-KID) structured interviews is required
  Experience submitting research ethics applications and amendments is required
  Ability to manage and clean large datasets is an asset
  Experience coordinating interdisciplinary research teams is an asset
  The position requires the ability to think critically and analytically, drawing upon a sound basis of health research education and experience
  Advanced proficiency in Microsoft Office, including Access and Excel, is required
  Advanced skills with survey software, including Qualtrics and MediaLab, is required
  Previous experience with website maintenance, content writing and social media management is required
  Experience working with Clinical Trials Ontario for multisite research ethics submissions is an asset
  Proficiency in statistical analysis software such as SPSS
  Ability to work independently and as part of a team; ability to take initiative and be proactive
  Ability to think critically and analytically, drawing upon a sound basis of health science education and experience, managing and adjusting to multiple competing priorities
  Excellent organizational and time management skills and ability to meet deadlines
  Strong verbal and written communication skills with the ability to effectively communicate research results and implications to a variety of audiences
  Excellent capacity to maintain collaborative working relationships with numerous investigators
  Ability to work on multiple research projects concurrently
  Initiative to acquire new skills and remain current with new developments as required
  Equity Statement: 
 
  The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 
 
 
   The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 
 
 
   Positions are open to qualified candidates who are legally entitled to work in Canada.
 
 
 
   The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 


Program Manager - University of Waterloo

Program Manager

You need a relevant degree, P.Eng. or EIT, experience in academic environments, knowledge of outcomes-based assessment, data analysis skills, and strong interpersonal abilities.

You will develop and assess graduate attributes, ensure accreditation compliance, analyze data, mentor faculty, manage course scheduling, and support program improvement initiatives.

Consulting

Education & Teaching

<div>
 Overview: 
 <div>
  Program Assessment Specialist (PAS) monitors the outcomes-based undergraduate and graduate program curriculum of the Systems Design Engineering (SYDE) department by collecting various sources of quantitative and qualitative data, facilitating faculty collaboration, and operating various online database systems for student use. The PAS serves the same functions as the Graduate Attribute Lecturers from other departments and coordinates with the Associate Dean’s office to represent the SYDE department in Faculty-wide accreditation. The PAS prepares the written reports, data and documentation for external evaluations. This position recommends improvements and changes for advancing curriculum and co-curricular activities including co-op. The PAS advises faculty on obtaining their licensure as a professional engineer. In addition to accreditation responsibilities, this position also oversees program scheduling for all SYDE undergraduate and graduate courses.
 </div> Responsibilities: 
 <div>
  Development of graduate attributes and associated assessment
 </div>
 <ul>
  <li>Represents SYDE at all departmental and faculty level meetings related to outcome-based assessment and accreditation activities. Presents SYDE’s program assessments and activities and brings Faculty information back to department leadership</li>
  <li>Develops and applies tracking methodologies and systems to ensure accreditation compliance</li>
  <li>Maps graduate attributes across the curriculum to Canadian Engineering Accreditation Board (CEAB) report requirements through analyzing data, including preparing charts and graphs, and maps results</li>
  <li>Mentors faculty on graduate attributes and teaches new faculty how to measure graduate attributes in their courses</li>
  <li>Works with faculty and instructors to identify assessment opportunities and to recommend curriculum changes across multiple courses</li>
  <li>Reviews syllabi and advises faculty on required and outcome-based content for engineering courses. Maintains and updates department-wide standard syllabus content</li>
  <li>Establishes benchmarks and tools to measure performance against accreditation standards in partnership with the Associate Chair, Undergraduate Studies and BME Program Director</li>
  <li>Researches and produces meaningful data and supporting documentation to meet the decision-making needs of the academic unit</li>
  <li>Collects and critically analyzes data on student performance and presents recommendations for program improvement to the Department’s leadership and program committees (graduate and undergraduate)</li>
  <li>Develops and implements a variety of assessments for undergraduate and graduate programs, including student surveys, beginning of term and end of term surveys, analyzes data, ensures quality control, and reports results. This includes independent design and pretesting of survey instruments</li>
  <li>Teams with the graduate office staff to develop and assess components on the co-curricular professional development programs of the graduate programs (seminars, workshops, professional skills courses). Assesses student satisfaction and tracks data on graduate student performance</li>
  <li>Manages program specific resources used to collect information including SharePoint sites and databases</li>
  <li>Conducts statistical analysis of student learning outcomes with accuracy</li>
  <li>Creates new software tools with database and file management software to collect course outlines, samples, and final exams for accreditation from faculty</li>
 </ul>
 <div>
  Coordination of accreditation process
 </div>
 <ul>
  <li>Manages planning and host responsibilities for external site visits for CEAB and IQAP. Presents program assessment to visitors for undergraduate program</li>
  <li>Collects and prepares all materials required for CEAB and IQAP submissions (electronic and paper) with the support of the Academic Services Coordinators</li>
  <li>Prepares the accreditation reports (Exhibit 1) for CEAB and IQAP</li>
  <li>Prepares the main report for accreditation (the Questionnaire) and IQAP self-study with the Associate Chair/Director</li>
 </ul>
 <div>
  Scheduling
 </div>
 <ul>
  <li>Manages undergraduate schedule for up to 7 cohorts per term and graduate schedule taking into considerations class size, location, lecture style, instructor constraints and their multiple teaching tasks</li>
  <li>Acts as the main point of contact with other engineering departments for cross-listed/co-held with courses to ensure minimal conflicts for upper-year offerings</li>
  <li>Liaise with instructors with special requests and notify them of changes</li>
  <li>Create undergraduate exam and mid-term schedules</li>
  <li>Advises and provides solution to course scheduling and exam conflicts</li>
  <li>Liaise with AccessAbility Services regarding special exam arrangements for students dealing with special circumstances</li>
  <li>Independently develops centralized schedule to be input into Registrar’s online scheduling system taking into account all the constraints (ie room availability, class size, conflicts between core courses and electives)</li>
  <li>Schedules alternative locations for hands-on active learning when activities cannot be undertaken in standard classroom</li>
 </ul>
 <div>
  Academic Operations
 </div>
 <ul>
  <li>Assists and supports faculty on the application process and documenting their engineering experience for their P.Eng. licensure</li>
  <li>Stays aware of P.Eng. licensure requirements and communicates changes to faculty members</li>
  <li>Develops and maintains departmental CEAB Planner, DEN website and TA databases (PHP) including software updates, system backups, data analysis, and program changes</li>
  <li>Presents relevant data to department meetings and department leadership</li>
  <li>Serves on the departmental committees such as the Curriculum Renewal Committee as an active contributor to curriculum reform</li>
  <li>Additional duties as assigned</li>
 </ul> Qualifications: 
 <ul>
  <li>Post-secondary education in engineering, or related field</li>
  <li>P.Eng. or EIT designation required, or P.Eng. elligible</li>
  <li>Several years’ experience working in an academic environment, experience with engineering undergraduate and graduate education strongly preferred</li>
  <li>Demonstrated experience with the engineering curriculum, must have an understanding of student needs and commitment to enhancing student experience</li>
  <li>Must process general understanding of outcomes-based assessment, and accreditation requirements for professional programs</li>
  <li>Demonstrated experience performing duties related to data analysis, management, reporting, and application of statistical methods</li>
  <li>Working knowledge of a variety of reporting, data management and visualization tools (e.g., OneDrive, Qualtrics, ADOBE Creative Suite)</li>
  <li>Knowledge of editing SQL databases and PHP coding an asset</li>
  <li>Expert user of Microsoft Suite of products (e.g., Word, Outlook, Excel, Teams, Zoom)</li>
  <li>Expert user of SharePoint and/or electronic file management systems</li>
  <li>Demonstrated database experience and graphical/statistical analysis skills</li>
  <li>Ability to foresee impact of change and determine what adjustments may be necessary</li>
  <li>Must possess thorough knowledge of Faculty of Engineering undergraduate curriculum, and academic requirements</li>
  <li>Experience in making and presenting data-driven decisions in support of student academic success</li>
  <li>Ability to work independently, with minimal direction, and as part of a team</li>
  <li>Aptitude for attention to detail and accuracy</li>
  <li>Ability to think creatively and show initiative to solve problems and improve working procedures</li>
  <li>Strong interpersonal skills, with the ability to build effective relationships with key collaborators across campus and to lead faculty groups within the department</li>
  <li>Ability to manage large workload and prioritize competing deadlines</li>
  <li>Demonstrated experience to write academic reports</li>
 </ul> Equity Statement: 
 <div>
  The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 </div>
 <div></div>
 <div>
  <br> The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 </div>
 <div></div>
 <div>
  <br> Positions are open to qualified candidates who are legally entitled to work in Canada.
 </div>
 <div></div>
 <div>
  <br> The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 </div>
</div>


 Overview: 
 
  Program Assessment Specialist (PAS) monitors the outcomes-based undergraduate and graduate program curriculum of the Systems Design Engineering (SYDE) department by collecting various sources of quantitative and qualitative data, facilitating faculty collaboration, and operating various online database systems for student use. The PAS serves the same functions as the Graduate Attribute Lecturers from other departments and coordinates with the Associate Dean’s office to represent the SYDE department in Faculty-wide accreditation. The PAS prepares the written reports, data and documentation for external evaluations. This position recommends improvements and changes for advancing curriculum and co-curricular activities including co-op. The PAS advises faculty on obtaining their licensure as a professional engineer. In addition to accreditation responsibilities, this position also oversees program scheduling for all SYDE undergraduate and graduate courses.
  Responsibilities: 
 
  Development of graduate attributes and associated assessment
 
 
  Represents SYDE at all departmental and faculty level meetings related to outcome-based assessment and accreditation activities. Presents SYDE’s program assessments and activities and brings Faculty information back to department leadership
  Develops and applies tracking methodologies and systems to ensure accreditation compliance
  Maps graduate attributes across the curriculum to Canadian Engineering Accreditation Board (CEAB) report requirements through analyzing data, including preparing charts and graphs, and maps results
  Mentors faculty on graduate attributes and teaches new faculty how to measure graduate attributes in their courses
  Works with faculty and instructors to identify assessment opportunities and to recommend curriculum changes across multiple courses
  Reviews syllabi and advises faculty on required and outcome-based content for engineering courses. Maintains and updates department-wide standard syllabus content
  Establishes benchmarks and tools to measure performance against accreditation standards in partnership with the Associate Chair, Undergraduate Studies and BME Program Director
  Researches and produces meaningful data and supporting documentation to meet the decision-making needs of the academic unit
  Collects and critically analyzes data on student performance and presents recommendations for program improvement to the Department’s leadership and program committees (graduate and undergraduate)
  Develops and implements a variety of assessments for undergraduate and graduate programs, including student surveys, beginning of term and end of term surveys, analyzes data, ensures quality control, and reports results. This includes independent design and pretesting of survey instruments
  Teams with the graduate office staff to develop and assess components on the co-curricular professional development programs of the graduate programs (seminars, workshops, professional skills courses). Assesses student satisfaction and tracks data on graduate student performance
  Manages program specific resources used to collect information including SharePoint sites and databases
  Conducts statistical analysis of student learning outcomes with accuracy
  Creates new software tools with database and file management software to collect course outlines, samples, and final exams for accreditation from faculty
 
 
  Coordination of accreditation process
 
 
  Manages planning and host responsibilities for external site visits for CEAB and IQAP. Presents program assessment to visitors for undergraduate program
  Collects and prepares all materials required for CEAB and IQAP submissions (electronic and paper) with the support of the Academic Services Coordinators
  Prepares the accreditation reports (Exhibit 1) for CEAB and IQAP
  Prepares the main report for accreditation (the Questionnaire) and IQAP self-study with the Associate Chair/Director
 
 
  Scheduling
 
 
  Manages undergraduate schedule for up to 7 cohorts per term and graduate schedule taking into considerations class size, location, lecture style, instructor constraints and their multiple teaching tasks
  Acts as the main point of contact with other engineering departments for cross-listed/co-held with courses to ensure minimal conflicts for upper-year offerings
  Liaise with instructors with special requests and notify them of changes
  Create undergraduate exam and mid-term schedules
  Advises and provides solution to course scheduling and exam conflicts
  Liaise with AccessAbility Services regarding special exam arrangements for students dealing with special circumstances
  Independently develops centralized schedule to be input into Registrar’s online scheduling system taking into account all the constraints (ie room availability, class size, conflicts between core courses and electives)
  Schedules alternative locations for hands-on active learning when activities cannot be undertaken in standard classroom
 
 
  Academic Operations
 
 
  Assists and supports faculty on the application process and documenting their engineering experience for their P.Eng. licensure
  Stays aware of P.Eng. licensure requirements and communicates changes to faculty members
  Develops and maintains departmental CEAB Planner, DEN website and TA databases (PHP) including software updates, system backups, data analysis, and program changes
  Presents relevant data to department meetings and department leadership
  Serves on the departmental committees such as the Curriculum Renewal Committee as an active contributor to curriculum reform
  Additional duties as assigned
  Qualifications: 
 
  Post-secondary education in engineering, or related field
  P.Eng. or EIT designation required, or P.Eng. elligible
  Several years’ experience working in an academic environment, experience with engineering undergraduate and graduate education strongly preferred
  Demonstrated experience with the engineering curriculum, must have an understanding of student needs and commitment to enhancing student experience
  Must process general understanding of outcomes-based assessment, and accreditation requirements for professional programs
  Demonstrated experience performing duties related to data analysis, management, reporting, and application of statistical methods
  Working knowledge of a variety of reporting, data management and visualization tools (e.g., OneDrive, Qualtrics, ADOBE Creative Suite)
  Knowledge of editing SQL databases and PHP coding an asset
  Expert user of Microsoft Suite of products (e.g., Word, Outlook, Excel, Teams, Zoom)
  Expert user of SharePoint and/or electronic file management systems
  Demonstrated database experience and graphical/statistical analysis skills
  Ability to foresee impact of change and determine what adjustments may be necessary
  Must possess thorough knowledge of Faculty of Engineering undergraduate curriculum, and academic requirements
  Experience in making and presenting data-driven decisions in support of student academic success
  Ability to work independently, with minimal direction, and as part of a team
  Aptitude for attention to detail and accuracy
  Ability to think creatively and show initiative to solve problems and improve working procedures
  Strong interpersonal skills, with the ability to build effective relationships with key collaborators across campus and to lead faculty groups within the department
  Ability to manage large workload and prioritize competing deadlines
  Demonstrated experience to write academic reports
  Equity Statement: 
 
  The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 
 
 
   The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 
 
 
   Positions are open to qualified candidates who are legally entitled to work in Canada.
 
 
 
   The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 


Program Assessment Specialist - University of Waterloo

Program Assessment Specialist

You need a degree or equivalent experience, 3+ years in administration, strong communication skills, problem-solving ability, and empathy for diverse Engineering student needs.

You will support students and faculty, manage academic advising, maintain data, organize events, ensure academic integrity, and foster relationships to enhance the student experience.

<div>
 Overview: 
 <p>The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., recruitment and admissions, internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central university services as it relates to key accountabilities. Reporting to the Administrative Officer, the Academic Services Coordinator provides exceptional client support for academic programs within the Department of Civil &amp; Environmental Engineering. The role moves seamlessly between tasks, shifting priorities as directed by Administrative Officer and the Associate Chair, Undergraduate Studies and Associate Chair, Graduate Studies to address critical needs. The Academic Services Coordinator provides continuity in leadership changes and demonstrates breadth and depth in all core operations in the Department of Civil &amp; Environmental Engineering.</p>
 <p></p>
 <p><b><br> Focused on Accreditation and Scheduling</b></p> Responsibilities: 
 <div>
  Client Service
 </div>
 <ul>
  <li>Builds and maintains effective working relationships with stakeholders in the department, Faculty and across campus</li>
  <li>Provides exceptional client service to all constituents within the Department of Civil &amp; Environmental Engineering (students, faculty and staff), including acting as a liaison with the Faculty of Engineering, central services and external partners</li>
  <li>Duties may include several key areas including academic advising, academic integrity, scheduling</li>
  <li>and calendar management, admissions and recruitment, event planning and execution, data</li>
  <li>management, general administrative support, etc. The incumbent is expected to shift seamlessly between tasks to address priority areas</li>
  <li>Develops strong advising relationships that are student-centred and specific to individual needs while aligning with the mission of the department</li>
  <li>Assists stakeholders with identifying and accessing tools and resources necessary to meet goals</li>
  <li>and objectives</li>
  <li>Applies change management expertise with new stakeholders, audiences</li>
  <li>Cultivates relationships built on trust with individuals in one-on-one and online environments,</li>
  <li>focusing on the values and needs of the client group while encouraging self-efficacy, resilience, and</li>
  <li>career potential.</li>
  <li>Facilitates group learning opportunities through workshops, presentations, events, and resources to meet client needs.</li>
  <li>Supports the development and implementation of best practice for student-centred services</li>
 </ul>
 <div>
  Specific Accountabilities
 </div>
 <div>
  The Academic Services Coordinator is expected to support several key accountabilities including but not limited to:
 </div><br>
 <div></div>
 <ul>
  <li>Student Experience Administration – Provides a welcoming experience by delivering exceptional service in a student-centered environment. The incumbent is expected to work within established standards and best practice. The Academic Services Coordinator contributes to the development of resources to support the student experience in the Department of Civil &amp; Environmental Engineering through direct interaction with students visiting the office, and virtual advising. The incumbent supports several key events including open houses, Ontario University Fair, You@Waterloo Day, orientation, student awards ceremonies, convocation receptions, student focused workshops, and internal student engagement events</li>
  <li>Program Administration - Provides administrative support to the Associate Chairs and Chair in all matters relating to the undergraduate and graduate programs. This includes providing background research and support to assist in the academic decision-making process, planning, research and data collection. First point of contact for policies and procedures related to the undergraduate and graduate programs. Maintains in depth and current knowledge of all CEE undergraaute and graduate program curriculums and academic requirements for the programs including admission regulations and practices. This position will assist with CEE course scheduling through consultation with the Department executive as well as the optimization of classroom space. Executes academic administrative processes (e.g., exemption approval, credit transfers, changes to academic standings, grade revisions, calendar changes, academic exchanges etc.)</li>
  <li>Student Wellness - Assist students in exploring services, resources and programs to improve skills, build student resiliency, and increase academic success and independence. Monitor students repeating courses and those who are out-of-sync with their cohort. Provide regular and ongoing reports on the state of the student community and factors affecting student well-being to the Associate Chairs and Chair. Provide triage services, including identifying students at risk, to screen students who are in need of counselling and guide those to the appropriate resources (the coordinator is not a counselor, but refers to counseling as appropriate). Deliver immediate support to students in distress; follow up with appropriate referrals. Coach students on personal matters as appropriate especially addressing inclusion of diversity, access and accommodations for disabilities. Maintain current knowledge related to student wellness and disseminate information and knowledge to faculty and other department staff</li>
  <li>Academic Integrity Management – Promotes and facilitates an environment that focuses on academic integrity. The incumbent advises students and faculty on academic integrity matters and academic misconduct. The incumbent acts as an expert resource and provides information on relevant policies and process. The Academic Services Coordinator works with the appropriate Associate Chair on academic offence cases within the Department of Civil &amp; Environmental Engineering ensuring files are appropriately and accurately managed to completion</li>
  <li>Communications – Works in conjunction with multiple stakeholders within the Department of Civil &amp; Environmental Engineering, Faculty of Engineering and central units to develop communications as it relates to recruitment, admissions, scheduling, academic integrity, policy and best practice. The incumbent is responsible for developing and delivering consistent, professional, and creative internal communications to engage students</li>
  <li>Support for Special Projects – The Academic Services Coordinator provides expert support on special projects and strategic initiatives as directed by Administrative Officer, Associate Chairs, and the Chair. The incumbent participates in and contributes to discussions on special projects consistent with the Department’s strategic priorities including enhancing student experience. The Academic Services Coordinator may be required to consult with key stakeholders to understand diverse needs</li>
  <li>Support for Core Functions – The Academic Services Coordinator operates as part of a larger team contributing to various core functions in the Department of Civil &amp; Environmental Engineering. Duties may include administrative support and event planning, supporting the recruitment and admissions process, etc. The incumbent may be required to support advising, scheduling, etc. as needed to ensure efficiency in operations</li>
  <li>Data Collection and Management – The Academic Services Coordinator supports senior leadership on a variety of data needs including but not limited to data collection, management, warehousing. Provides support to various committees on matters relating to program accreditation</li>
 </ul>
 <div>
  General Administrative Support
 </div>
 <ul>
  <li>Supports the activities of the Associate Chairs and program directors</li>
  <li>Serves as a resource for the application of policies, procedures, guidelines, and best practices</li>
  <li>Contributes to the enhancement of student-centred service models</li>
  <li>Contributes to the development of various reports, presentations, communications, etc.</li>
  <li>Supports time sensitive key accountabilities of other administrative roles as required. The Academic Services Coordinator demonstrates breadth and depth of knowledge in all aspects of the role</li>
 </ul> Qualifications: 
 <ul>
  <li>University degree; equivalent combination of education and experience will be considered</li>
  <li>Familiarity with engineering discipline and relevant academic policies an asset</li>
  <li>Minimum of 3 years of demonstrated extensive administrative experience</li>
  <li>Experience pertaining to undergraduate and graduate programs is an asset</li>
  <li>Ability to work collaboratively with all team members to deliver excellent results with accuracy and integrity in a student-centred environment</li>
  <li>A continuous improvement mindset and exceptional client service focus are critical for success</li>
  <li>Proven ability to work independently, and to problem solve to make sound decisions within the scope of the role</li>
  <li>Strong ability to shift gears frequently due to multiple demands and frequent interruptions</li>
  <li>Exceptional communication (written and verbal) and organizational skills</li>
  <li>Focused, detail-oriented, results driven and able to work under pressure</li>
  <li>Competency in exhibiting compassion, particularly with clients under stress or in emotional crisis</li>
  <li>Intermediate knowledge of Microsoft Office, Outlook, MS Teams, Quest, SharePoint, OATS and CIS with the willingness to learn new systems</li>
  <li>Proven experience to work efficiently in a fast-paced academic setting is required</li>
  <li>Demonstrated ability to exercise empathy, tact and discretion when handling confidential and sensitive information</li>
  <li>Experience planning and managing workshops, seminars, and events</li>
  <li>Experience listening actively and using advising approaches and skills</li>
  <li>Demonstrated experience in conflict management and negotiation skills</li>
  <li>Demonstrated ability to support cross functional teams and build consensus. Sensitive to the diverse needs and perspectives of stakeholders and works with them to resolve issues</li>
  <li>Strong understanding of the needs of Engineering students including priority populations (e.g., first year students, international students, academically at-risk, transfer and exchange students)</li>
 </ul> Equity Statement: 
 <div>
  The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 </div>
 <div></div>
 <div>
  <br> The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 </div>
 <div></div>
 <div>
  <br> Positions are open to qualified candidates who are legally entitled to work in Canada.
 </div>
 <div></div>
 <div>
  <br> The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 </div>
</div>


 Overview: 
 The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., recruitment and admissions, internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central university services as it relates to key accountabilities. Reporting to the Administrative Officer, the Academic Services Coordinator provides exceptional client support for academic programs within the Department of Civil & Environmental Engineering. The role moves seamlessly between tasks, shifting priorities as directed by Administrative Officer and the Associate Chair, Undergraduate Studies and Associate Chair, Graduate Studies to address critical needs. The Academic Services Coordinator provides continuity in leadership changes and demonstrates breadth and depth in all core operations in the Department of Civil & Environmental Engineering.
 
  Focused on Accreditation and Scheduling Responsibilities: 
 
  Client Service
 
 
  Builds and maintains effective working relationships with stakeholders in the department, Faculty and across campus
  Provides exceptional client service to all constituents within the Department of Civil & Environmental Engineering (students, faculty and staff), including acting as a liaison with the Faculty of Engineering, central services and external partners
  Duties may include several key areas including academic advising, academic integrity, scheduling
  and calendar management, admissions and recruitment, event planning and execution, data
  management, general administrative support, etc. The incumbent is expected to shift seamlessly between tasks to address priority areas
  Develops strong advising relationships that are student-centred and specific to individual needs while aligning with the mission of the department
  Assists stakeholders with identifying and accessing tools and resources necessary to meet goals
  and objectives
  Applies change management expertise with new stakeholders, audiences
  Cultivates relationships built on trust with individuals in one-on-one and online environments,
  focusing on the values and needs of the client group while encouraging self-efficacy, resilience, and
  career potential.
  Facilitates group learning opportunities through workshops, presentations, events, and resources to meet client needs.
  Supports the development and implementation of best practice for student-centred services
 
 
  Specific Accountabilities
 
 
  The Academic Services Coordinator is expected to support several key accountabilities including but not limited to:
 
 
 
  Student Experience Administration – Provides a welcoming experience by delivering exceptional service in a student-centered environment. The incumbent is expected to work within established standards and best practice. The Academic Services Coordinator contributes to the development of resources to support the student experience in the Department of Civil & Environmental Engineering through direct interaction with students visiting the office, and virtual advising. The incumbent supports several key events including open houses, Ontario University Fair, You@Waterloo Day, orientation, student awards ceremonies, convocation receptions, student focused workshops, and internal student engagement events
  Program Administration - Provides administrative support to the Associate Chairs and Chair in all matters relating to the undergraduate and graduate programs. This includes providing background research and support to assist in the academic decision-making process, planning, research and data collection. First point of contact for policies and procedures related to the undergraduate and graduate programs. Maintains in depth and current knowledge of all CEE undergraaute and graduate program curriculums and academic requirements for the programs including admission regulations and practices. This position will assist with CEE course scheduling through consultation with the Department executive as well as the optimization of classroom space. Executes academic administrative processes (e.g., exemption approval, credit transfers, changes to academic standings, grade revisions, calendar changes, academic exchanges etc.)
  Student Wellness - Assist students in exploring services, resources and programs to improve skills, build student resiliency, and increase academic success and independence. Monitor students repeating courses and those who are out-of-sync with their cohort. Provide regular and ongoing reports on the state of the student community and factors affecting student well-being to the Associate Chairs and Chair. Provide triage services, including identifying students at risk, to screen students who are in need of counselling and guide those to the appropriate resources (the coordinator is not a counselor, but refers to counseling as appropriate). Deliver immediate support to students in distress; follow up with appropriate referrals. Coach students on personal matters as appropriate especially addressing inclusion of diversity, access and accommodations for disabilities. Maintain current knowledge related to student wellness and disseminate information and knowledge to faculty and other department staff
  Academic Integrity Management – Promotes and facilitates an environment that focuses on academic integrity. The incumbent advises students and faculty on academic integrity matters and academic misconduct. The incumbent acts as an expert resource and provides information on relevant policies and process. The Academic Services Coordinator works with the appropriate Associate Chair on academic offence cases within the Department of Civil & Environmental Engineering ensuring files are appropriately and accurately managed to completion
  Communications – Works in conjunction with multiple stakeholders within the Department of Civil & Environmental Engineering, Faculty of Engineering and central units to develop communications as it relates to recruitment, admissions, scheduling, academic integrity, policy and best practice. The incumbent is responsible for developing and delivering consistent, professional, and creative internal communications to engage students
  Support for Special Projects – The Academic Services Coordinator provides expert support on special projects and strategic initiatives as directed by Administrative Officer, Associate Chairs, and the Chair. The incumbent participates in and contributes to discussions on special projects consistent with the Department’s strategic priorities including enhancing student experience. The Academic Services Coordinator may be required to consult with key stakeholders to understand diverse needs
  Support for Core Functions – The Academic Services Coordinator operates as part of a larger team contributing to various core functions in the Department of Civil & Environmental Engineering. Duties may include administrative support and event planning, supporting the recruitment and admissions process, etc. The incumbent may be required to support advising, scheduling, etc. as needed to ensure efficiency in operations
  Data Collection and Management – The Academic Services Coordinator supports senior leadership on a variety of data needs including but not limited to data collection, management, warehousing. Provides support to various committees on matters relating to program accreditation
 
 
  General Administrative Support
 
 
  Supports the activities of the Associate Chairs and program directors
  Serves as a resource for the application of policies, procedures, guidelines, and best practices
  Contributes to the enhancement of student-centred service models
  Contributes to the development of various reports, presentations, communications, etc.
  Supports time sensitive key accountabilities of other administrative roles as required. The Academic Services Coordinator demonstrates breadth and depth of knowledge in all aspects of the role
  Qualifications: 
 
  University degree; equivalent combination of education and experience will be considered
  Familiarity with engineering discipline and relevant academic policies an asset
  Minimum of 3 years of demonstrated extensive administrative experience
  Experience pertaining to undergraduate and graduate programs is an asset
  Ability to work collaboratively with all team members to deliver excellent results with accuracy and integrity in a student-centred environment
  A continuous improvement mindset and exceptional client service focus are critical for success
  Proven ability to work independently, and to problem solve to make sound decisions within the scope of the role
  Strong ability to shift gears frequently due to multiple demands and frequent interruptions
  Exceptional communication (written and verbal) and organizational skills
  Focused, detail-oriented, results driven and able to work under pressure
  Competency in exhibiting compassion, particularly with clients under stress or in emotional crisis
  Intermediate knowledge of Microsoft Office, Outlook, MS Teams, Quest, SharePoint, OATS and CIS with the willingness to learn new systems
  Proven experience to work efficiently in a fast-paced academic setting is required
  Demonstrated ability to exercise empathy, tact and discretion when handling confidential and sensitive information
  Experience planning and managing workshops, seminars, and events
  Experience listening actively and using advising approaches and skills
  Demonstrated experience in conflict management and negotiation skills
  Demonstrated ability to support cross functional teams and build consensus. Sensitive to the diverse needs and perspectives of stakeholders and works with them to resolve issues
  Strong understanding of the needs of Engineering students including priority populations (e.g., first year students, international students, academically at-risk, transfer and exchange students)
  Equity Statement: 
 
  The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 
 
 
   The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 
 
 
   Positions are open to qualified candidates who are legally entitled to work in Canada.
 
 
 
   The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 


Academic Services Coordinator - University of Waterloo

Academic Services Coordinator

You must be an RN, CPR certified, with 3 years of patient care, experience in public health, and the ability to work independently and collaboratively. Clear Police Check required.

You will deliver high-quality nursing care, conduct patient assessments, provide health education, perform crisis interventions, and adapt to various roles within Campus Wellness clinics.

<div>
 Overview: 
 <div>
  <b> Term: 2 years</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  Campus Wellness is here to help all students at the University of Waterloo. Our professionals provide primary medical care and mental health services using an inclusive, connected, and collaborative approach.
 </div>
 <div></div>
 <div>
  <br> The Registered Nurse is accountable to the Nursing Supervisor for the provision of primary health care to University of Waterloo students and their dependents. Using a client-focused approach, the Registered Nurse delivers clinical nursing services, health education, counselling, crisis intervention, emergency care, and ongoing medical treatment for the university community. In collaboration with colleagues, the Registered Nurse ensures quality client care while supporting the efficient operation of medical services.
 </div> Responsibilities: 
 <div>
   Quality Care Delivery
 </div>
 <ul>
  <li> Deliver high quality nursing care in a fast-paced clinical setting in accordance with standards established by the College of Nurses.</li>
  <li> Assess each patient’s state of physical or mental health, provide recommendations pursuant to the assessment and accurately document information in a comprehensive, subjective manner reflecting observations, assessments, management plan and interventions</li>
 </ul>
 <div>
   Accountability
 </div>
 <ul>
  <li> Provide care in situations where a client’s condition is complex, and the outcomes of care are not predictable</li>
  <li> Will also be performing crisis intervention, family planning, immunization clinics, alcohol counselling, nutrition advice, and health education</li>
  <li> Applies all confidentiality standards of nursing practice</li>
 </ul>
 <div>
   Priority Setting
 </div>
 <ul>
  <li> Independently identifies acuity level utilizing accepted triage practices</li>
 </ul>
 <div>
   Adaptability
 </div>
 <ul>
  <li> Registered Nurses rotate between the Student and the Family Health Clinics and function within all nursing assignments within Campus Wellness</li>
  <li> Must change roles on a day-by-day basis with efficient flow of medical services as a main priority. Candidates must be willing to work in Immunizations, Dispensary, Resource, Triage, the Student Clinic and the FamilyHealth Clinic, and as assessment nurse</li>
 </ul> Qualifications: 
 <ul>
  <li>RN graduate from a recognized School of Nursing and be a member in good standing with the College of Nurses of Ontario</li>
  <li> Preference will be given to candidates with a Bachelors degree</li>
  <li> Candidates must possess current CPR or Basic Cardiac Life Support certification</li>
  <li> Have completed a recognized triage course or be willing to obtain one within one year of hire</li>
  <li> Preference will be given to candidates that have a recognized patient assessment course</li>
  <li> Should have a minimum of 3 years providing patient care across the age continuum and dealing with the spectrum of health care issues</li>
  <li> Experience with principles of health promotion including immunizations, communicable diseases, sexual health, and harm reduction measures</li>
  <li> Experience in public health, emergency, urgent care, or crisis intervention required</li>
  <li> Current experience using an electronic medical record is an asset</li>
  <li> Candidates must have demonstrated history of good working relationships with colleagues, professional staff, and the inter-professional team</li>
  <li> Must have a highly developed ability to organize time and set priorities</li>
  <li> Candidates must be able to work independently with minimal supervision, work as part of a collaborative team and make clinical decisions with their professional domain</li>
  <li> Successful candidate must be willing and able to function in the role of resource nurse with training and mentorship</li>
  <li> Maintain a clear Police Vulnerable Sector Check</li>
 </ul> Equity Statement: 
 <div>
   The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 </div>
 <div></div>
 <div>
  <br> The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 </div>
 <div></div>
 <div>
  <br> Positions are open to qualified candidates who are legally entitled to work in Canada.
 </div>
 <div></div>
 <div>
  <br> The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 </div>
</div>


 Overview: 
 
   Term: 2 years
 
 
   
 
 
  Campus Wellness is here to help all students at the University of Waterloo. Our professionals provide primary medical care and mental health services using an inclusive, connected, and collaborative approach.
 
 
 
   The Registered Nurse is accountable to the Nursing Supervisor for the provision of primary health care to University of Waterloo students and their dependents. Using a client-focused approach, the Registered Nurse delivers clinical nursing services, health education, counselling, crisis intervention, emergency care, and ongoing medical treatment for the university community. In collaboration with colleagues, the Registered Nurse ensures quality client care while supporting the efficient operation of medical services.
  Responsibilities: 
 
   Quality Care Delivery
 
 
   Deliver high quality nursing care in a fast-paced clinical setting in accordance with standards established by the College of Nurses.
   Assess each patient’s state of physical or mental health, provide recommendations pursuant to the assessment and accurately document information in a comprehensive, subjective manner reflecting observations, assessments, management plan and interventions
 
 
   Accountability
 
 
   Provide care in situations where a client’s condition is complex, and the outcomes of care are not predictable
   Will also be performing crisis intervention, family planning, immunization clinics, alcohol counselling, nutrition advice, and health education
   Applies all confidentiality standards of nursing practice
 
 
   Priority Setting
 
 
   Independently identifies acuity level utilizing accepted triage practices
 
 
   Adaptability
 
 
   Registered Nurses rotate between the Student and the Family Health Clinics and function within all nursing assignments within Campus Wellness
   Must change roles on a day-by-day basis with efficient flow of medical services as a main priority. Candidates must be willing to work in Immunizations, Dispensary, Resource, Triage, the Student Clinic and the FamilyHealth Clinic, and as assessment nurse
  Qualifications: 
 
  RN graduate from a recognized School of Nursing and be a member in good standing with the College of Nurses of Ontario
   Preference will be given to candidates with a Bachelors degree
   Candidates must possess current CPR or Basic Cardiac Life Support certification
   Have completed a recognized triage course or be willing to obtain one within one year of hire
   Preference will be given to candidates that have a recognized patient assessment course
   Should have a minimum of 3 years providing patient care across the age continuum and dealing with the spectrum of health care issues
   Experience with principles of health promotion including immunizations, communicable diseases, sexual health, and harm reduction measures
   Experience in public health, emergency, urgent care, or crisis intervention required
   Current experience using an electronic medical record is an asset
   Candidates must have demonstrated history of good working relationships with colleagues, professional staff, and the inter-professional team
   Must have a highly developed ability to organize time and set priorities
   Candidates must be able to work independently with minimal supervision, work as part of a collaborative team and make clinical decisions with their professional domain
   Successful candidate must be willing and able to function in the role of resource nurse with training and mentorship
   Maintain a clear Police Vulnerable Sector Check
  Equity Statement: 
 
   The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 
 
 
   The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 
 
 
   Positions are open to qualified candidates who are legally entitled to work in Canada.
 
 
 
   The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 


Registered Nurse - University of Waterloo

Registered Nurse

You should have a high school diploma, library operations experience, good communication skills, customer service commitment, problem-solving ability, tech-savviness, and knowledge of library services platforms.

You will supervise student staff, ensure library policies are followed, provide customer service, resolve issues, maintain documentation, and offer technical support during evening and weekend hours.

<div>
 Overview: 
 <div>
   The University of Waterloo Library is the campus's partner in learning, research and innovation. Its two main locations and three satellite spaces act as interdisciplinary hubs, bringing together the knowledge, expertise and resources needed by our diverse campus community. The University was built for change and the Library exemplifies Waterloo’s agility as we continuously transform our approaches to creating, discovering, using, sharing and preserving information. With a commitment to open and equitable access to information, we equip researchers and students with the critical research skills to improve our world as active citizens, creative problem solvers and agile leaders. All of our work is done with a strong commitment to equity, diversity, inclusion and accessibility.
 </div>
 <div></div>
 <div>
  <br> The Weekend/Evening Supervisors report to either the Lending Supervisor: Circulation Desk Training or the Lending Supervisor: Environment and Website. These positions have primary responsibility for ensuring that the libraries provide excellent customer service while maintaining a secure environment for patrons during evening and weekend hours. The incumbents act as backups to each other for supervisory responsibilities during evening and weekend hours.
 </div>
 <div></div>
 <div>
  <b><br> There is a qualified internal in the role.</b>
 </div> Responsibilities: 
 <div>
   Supervises student staff
 </div>
 <ul>
  <li> Supervises, coaches, and evaluates evening/weekend student staff working at the circulation desk</li>
  <li> Ensures student staff are properly applying library policy concerning space guidelines and the appropriate use of facilities, and for security related functions including building closures during the extended building hours each term</li>
 </ul>
 <div>
   Accountable for upholding high standards of customer service
 </div>
 <ul>
  <li> Supplements the initial training and provides on-going training for student staff members working at the service desks</li>
  <li> Ensures that the library buildings and service desks are opened and closed as scheduled during the evenings and weekends, and that qualified staff are in place during these times</li>
  <li> Resolves problems and interprets policies relating to the circulation of library material</li>
  <li> Responds to and reports complaints and incidents of student behavior that result in study environment disturbance</li>
  <li> Responds to and reports emergencies and security-related matters, as well as physical building problems that arise in the libraries during the evening and weekend hours</li>
 </ul>
 <div>
   Client Service
 </div>
 <ul>
  <li> Provides higher level patron account support, including assisting with fine questions, registrations, and access issues</li>
  <li> Provides outstanding service at virtual and in-person service points for all library, campus, and community members</li>
  <li> Consistently practices a wide variety of client services skills such as: patience, attentiveness, positive language, willingness to learn and problem solve on behalf of library patrons</li>
  <li> Contributes to continuous improvement in the department by identifying and bringing forward issues, and by participating in working groups and committees</li>
  <li> Supports and advances the Library’s strategic directions to further the library’s contribution to the campus Strategic Plan</li>
 </ul>
 <div>
   Additional responsibilities
 </div>
 <ul>
  <li> Provides technical support</li>
  <li> Resolves or refers problems with public printing, as appropriate, and assists patrons with common wireless and computing issues</li>
  <li> Provides back-up in identifying and reporting problems with the library management system during evening and weekend hours</li>
  <li> Identifies, resolves and/or reports issues with staff and public computer terminals</li>
  <li> Assists with projects that are frequently of a technical nature</li>
  <li> Prepares reports informing their supervisor of observations, events, and anything unusual that occurs in the evening and on weekends</li>
  <li> Updates and maintains procedure and policy documentation for a department wiki</li>
  <li> Participates in training of permanent and student staff in the use of the library management system</li>
  <li> Participates in special duties and supports workloads in other areas of the department as needed</li>
 </ul> Qualifications: 
 <ul>
  <li>High school graduate</li>
  <li> Experience in library operations</li>
  <li> Supervisory experience is an asset</li>
  <li> Proven excellent communication and interpersonal skills</li>
  <li> Demonstrated commitment to excellent customer service</li>
  <li> Demonstrated ability to think critically in order to resolve problems quickly and accurately</li>
  <li> Demonstrated ability to quickly learn new technologies</li>
  <li> Knowledge of a library services platform</li>
 </ul> Equity Statement: 
 <div>
   The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 </div>
 <div></div>
 <div>
  <br> The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 </div>
 <div></div>
 <div>
  <br> Positions are open to qualified candidates who are legally entitled to work in Canada.
 </div>
 <div></div>
 <div>
  <br> The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 </div>
</div>


 Overview: 
 
   The University of Waterloo Library is the campus's partner in learning, research and innovation. Its two main locations and three satellite spaces act as interdisciplinary hubs, bringing together the knowledge, expertise and resources needed by our diverse campus community. The University was built for change and the Library exemplifies Waterloo’s agility as we continuously transform our approaches to creating, discovering, using, sharing and preserving information. With a commitment to open and equitable access to information, we equip researchers and students with the critical research skills to improve our world as active citizens, creative problem solvers and agile leaders. All of our work is done with a strong commitment to equity, diversity, inclusion and accessibility.
 
 
 
   The Weekend/Evening Supervisors report to either the Lending Supervisor: Circulation Desk Training or the Lending Supervisor: Environment and Website. These positions have primary responsibility for ensuring that the libraries provide excellent customer service while maintaining a secure environment for patrons during evening and weekend hours. The incumbents act as backups to each other for supervisory responsibilities during evening and weekend hours.
 
 
 
   There is a qualified internal in the role.
  Responsibilities: 
 
   Supervises student staff
 
 
   Supervises, coaches, and evaluates evening/weekend student staff working at the circulation desk
   Ensures student staff are properly applying library policy concerning space guidelines and the appropriate use of facilities, and for security related functions including building closures during the extended building hours each term
 
 
   Accountable for upholding high standards of customer service
 
 
   Supplements the initial training and provides on-going training for student staff members working at the service desks
   Ensures that the library buildings and service desks are opened and closed as scheduled during the evenings and weekends, and that qualified staff are in place during these times
   Resolves problems and interprets policies relating to the circulation of library material
   Responds to and reports complaints and incidents of student behavior that result in study environment disturbance
   Responds to and reports emergencies and security-related matters, as well as physical building problems that arise in the libraries during the evening and weekend hours
 
 
   Client Service
 
 
   Provides higher level patron account support, including assisting with fine questions, registrations, and access issues
   Provides outstanding service at virtual and in-person service points for all library, campus, and community members
   Consistently practices a wide variety of client services skills such as: patience, attentiveness, positive language, willingness to learn and problem solve on behalf of library patrons
   Contributes to continuous improvement in the department by identifying and bringing forward issues, and by participating in working groups and committees
   Supports and advances the Library’s strategic directions to further the library’s contribution to the campus Strategic Plan
 
 
   Additional responsibilities
 
 
   Provides technical support
   Resolves or refers problems with public printing, as appropriate, and assists patrons with common wireless and computing issues
   Provides back-up in identifying and reporting problems with the library management system during evening and weekend hours
   Identifies, resolves and/or reports issues with staff and public computer terminals
   Assists with projects that are frequently of a technical nature
   Prepares reports informing their supervisor of observations, events, and anything unusual that occurs in the evening and on weekends
   Updates and maintains procedure and policy documentation for a department wiki
   Participates in training of permanent and student staff in the use of the library management system
   Participates in special duties and supports workloads in other areas of the department as needed
  Qualifications: 
 
  High school graduate
   Experience in library operations
   Supervisory experience is an asset
   Proven excellent communication and interpersonal skills
   Demonstrated commitment to excellent customer service
   Demonstrated ability to think critically in order to resolve problems quickly and accurately
   Demonstrated ability to quickly learn new technologies
   Knowledge of a library services platform
  Equity Statement: 
 
   The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
 
 
 
   The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
 
 
 
   Positions are open to qualified candidates who are legally entitled to work in Canada.
 
 
 
   The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.
 


University of Waterloo

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