At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture and world-class doctors and caregivers, Wellstar is one of the largest, most integrated healthcare systems in Georgia.

Science & Healthcare

Wellstar Health System

To enhance the health and well-being of every person we serve.

You need a Bachelor's in HR or related field, FASPR certification, 5 years of recruiting experience, strong communication skills, knowledge of recruitment strategies, and Microsoft Office proficiency.

You will manage recruitment strategies, build relationships, analyze data, oversee operations, mentor staff, source candidates, maintain databases, and ensure compliance with hiring practices.

People, HR & Administration

Healthcare

Augusta

Facility: Wellstar MCG Health Job Summary The Manager of Provider Recruitment for the Augusta region will work closely with the Executive Director of Provider Recruitment on the development of sourcing strategies to identify and attract a diverse and adequate pool of top level talent for physician and advanced practitioner positions. The Manager of Provider Recruitment assumes responsibility for oversight of daily operations in regards to the identification, screening, interview, hire, pre-employment screening process. Assures WMG Provider Recruitment is legally compliant with policies and laws related to employment. Maintains adequate reports regarding the daily operation of recruitment and effectiveness of recruitment efforts. Maintains up-to-date knowledge on the applicability of regulatory requirements and effectively apply that knowledge to maintain compliance and future the business objectives of the organization. Serves as a resource and mentor to Provider Recruiters and Coordinators in regards to issues with employment, adhering to policies for selection of new hires, post offer requirements, marketing and advertising, opening new requisitions. Assists Director of Provider Recruitment with establishing departmental goals and evaluating performance, making recommendations on personnel actions and monitoring and taking action for quality improvement and optimal performance results. Assists Director with creating and implementing a marketing and recruitment budget. Leads global or local recruitment projects to improve the overall efficiency and effectiveness of the recruitment team. Develops and maintains effective partnerships internally with all members of the Operations Team, Credentialing Team, Practice Administrators and Senior Leadership. Serves as positive role model and advocate for WellStar Health System with communications and actions across the system Core Responsibilities And Essential Functions General Management Responsibilities * a.Consults with leaders to understand staffing requirements of the facility * b.Works with Director of Provider Recruitment to develop and implement budget, marketing strategies, general recruitment policies and strategic initiatives for optimal recruitment efficiency * c.Builds culture of positive relationships between recruitment and hiring managers. Assists recruiters with issues involving manager relationships and staffing * d.Establishes and maintains proactive relationships with management staff, department heads and WMG senior leadership. Maintains a presence at sites to assure that leaders feel support and service from the Provider Recruitment team * e.Functions as a liaison be Recruiter and Director of Provider Recruitment regarding staffing strategy, issues and facility needs * f.Analyze metric data to identify trends in recruitment data specific to site vacancy and turnover rates. Assures appropriate data is maintained for recruitment activities * g.Develops and implements physician candidate sourcing plan. Oversees candidate sourcing, database management and follow-up * h.Oversight of daily operations of recruitment activities. Serves as a check and balance for all recruitment related projects and priorities in relation to department staffing. Directs the way communication, in regards to recruitment, is delivered to departments * i.Mentor, lead and motivate direct reports through the setting of realistic stretch performance and development goals * j.Ensure goals and objectives are aligned with the overall strategic objective of the recruitment team, WMG and the System * k.Provide performance feedback and conduct evaluations Active Recruitment Function * a.Source, identify and contact targeted physicians and advanced practitioners through internet, journal advertising, job fairs, specialty conferences, direct mail, networking and database searches * b.Responsible for maintaining job postings on internet sites for designated specialties and/or association * c.Act as a liaison with candidate and practice regarding contractual, credentialing and provider orientation * d.Maintains database of all candidate information * e.Attend job fairs and conferences to secure contacts for recruitment needs Regulatory Compliance * a.Assures job postings are maintained using EEOC standards * b.Assures candidates are screened based on job requirements * c.Assures required education, license, certification are provided and documented * d.Assists recruiters with interpretation and implementation of HR policies related to staffing * e.Interprets policies and procedures, EEO and fair employment practices Miscellaneous Duties * a.Provides education to Recruiters and other staff regarding recruitment and employment topics * b.Participate in job fairs, conferences and other recruitment events to represent WellStar in a positive and professional manner * c.Participate in committees and work groups as assigned * d.Other duties as assigned Required Minimum Education Bachelor's Degree in Human Resources, Marketing or other related discipline from a college or university accredited by the US Department of Education Required Required Minimum License(s) And Certification(s) All certifications are required upon hire unless otherwise stated. Additional License(s) And Certification(s) FASPR (Fellow of Association of Staff Physician Recruiter) Upon Hire Required Required Minimum Experience Minimum 5 years in recruiting, preferably with a focus on in house physician recruitment. Required Required Minimum Skills: Must have exception organizational, strong analytical/critical thinking and interview skills. Must have demonstrated knowledge of provider recruitment strategies and methods. Must be able to communicate effectively with all levels of personnel and maintain excellent customer service. Must be familiar with employment law, recruitment, performance review programs and progressive counseling. Must be able to handle matters in a discrete and confidential manner. Strong Microsoft Office skills.

Facility: Wellstar MCG HealthJob SummaryThe Manager of Provider Recruitment for the Augusta region will work closely with the Executive Director of Provider Recruitment on the development of sourcing strategies to identify and attract a diverse and adequate pool of top level talent for physician and advanced practitioner positions. The Manager of Provider Recruitment assumes responsibility for oversight of daily operations in regards to the identification, screening, interview, hire, pre-employment screening process. Assures WMG Provider Recruitment is legally compliant with policies and laws related to employment. Maintains adequate reports regarding the daily operation of recruitment and effectiveness of recruitment efforts. Maintains up-to-date knowledge on the applicability of regulatory requirements and effectively apply that knowledge to maintain compliance and future the business objectives of the organization. Serves as a resource and mentor to Provider Recruiters and Coordinators in regards to issues with employment, adhering to policies for selection of new hires, post offer requirements, marketing and advertising, opening new requisitions. Assists Director of Provider Recruitment with establishing departmental goals and evaluating performance, making recommendations on personnel actions and monitoring and taking action for quality improvement and optimal performance results. Assists Director with creating and implementing a marketing and recruitment budget. Leads global or local recruitment projects to improve the overall efficiency and effectiveness of the recruitment team. Develops and maintains effective partnerships internally with all members of the Operations Team, Credentialing Team, Practice Administrators and Senior Leadership. Serves as positive role model and advocate for WellStar Health System with communications and actions across the systemCore Responsibilities And Essential FunctionsGeneral Management Responsibilities * a.Consults with leaders to understand staffing requirements of the facility * b.Works with Director of Provider Recruitment to develop and implement budget, marketing strategies, general recruitment policies and strategic initiatives for optimal recruitment efficiency * c.Builds culture of positive relationships between recruitment and hiring managers. Assists recruiters with issues involving manager relationships and staffing * d.Establishes and maintains proactive relationships with management staff, department heads and WMG senior leadership. Maintains a presence at sites to assure that leaders feel support and service from the Provider Recruitment team * e.Functions as a liaison be Recruiter and Director of Provider Recruitment regarding staffing strategy, issues and facility needs * f.Analyze metric data to identify trends in recruitment data specific to site vacancy and turnover rates. Assures appropriate data is maintained for recruitment activities * g.Develops and implements physician candidate sourcing plan. Oversees candidate sourcing, database management and follow-up * h.Oversight of daily operations of recruitment activities. Serves as a check and balance for all recruitment related projects and priorities in relation to department staffing. Directs the way communication, in regards to recruitment, is delivered to departments * i.Mentor, lead and motivate direct reports through the setting of realistic stretch performance and development goals * j.Ensure goals and objectives are aligned with the overall strategic objective of the recruitment team, WMG and the System * k.Provide performance feedback and conduct evaluations Active Recruitment Function * a.Source, identify and contact targeted physicians and advanced practitioners through internet, journal advertising, job fairs, specialty conferences, direct mail, networking and database searches * b.Responsible for maintaining job postings on internet sites for designated specialties and/or association * c.Act as a liaison with candidate and practice regarding contractual, credentialing and provider orientation * d.Maintains database of all candidate information * e.Attend job fairs and conferences to secure contacts for recruitment needs Regulatory Compliance * a.Assures job postings are maintained using EEOC standards * b.Assures candidates are screened based on job requirements * c.Assures required education, license, certification are provided and documented * d.Assists recruiters with interpretation and implementation of HR policies related to staffing * e.Interprets policies and procedures, EEO and fair employment practices Miscellaneous Duties * a.Provides education to Recruiters and other staff regarding recruitment and employment topics * b.Participate in job fairs, conferences and other recruitment events to represent WellStar in a positive and professional manner * c.Participate in committees and work groups as assigned * d.Other duties as assigned      Required Minimum EducationBachelor's Degree in Human Resources, Marketing or other related discipline from a college or university accredited by the US Department of Education RequiredRequired Minimum License(s) And Certification(s)All certifications are required upon hire unless otherwise stated.Additional License(s) And Certification(s)FASPR (Fellow of Association of Staff Physician Recruiter) Upon Hire RequiredRequired Minimum ExperienceMinimum 5 years in recruiting, preferably with a focus on in house physician recruitment.RequiredRequired Minimum Skills:Must have exception organizational, strong analytical/critical thinking and interview skills.Must have demonstrated knowledge of provider recruitment strategies and methods.Must be able to communicate effectively with all levels of personnel and maintain excellent customer service.Must be familiar with employment law, recruitment, performance review programs and progressive counseling.Must be able to handle matters in a discrete and confidential manner.Strong Microsoft Office skills.

Physician Recruitment Manager - Augusta Region - Wellstar Health System

&lt;strong&gt;Facility: Wellstar MCG Health&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Manager of Provider Recruitment for the Augusta region will work closely with the Executive Director of Provider Recruitment on the development of sourcing strategies to identify and attract a diverse and adequate pool of top level talent for physician and advanced practitioner positions. The Manager of Provider Recruitment assumes responsibility for oversight of daily operations in regards to the identification, screening, interview, hire, pre-employment screening process. Assures WMG Provider Recruitment is legally compliant with policies and laws related to employment. Maintains adequate reports regarding the daily operation of recruitment and effectiveness of recruitment efforts. Maintains up-to-date knowledge on the applicability of regulatory requirements and effectively apply that knowledge to maintain compliance and future the business objectives of the organization. Serves as a resource and mentor to Provider Recruiters and Coordinators in regards to issues with employment, adhering to policies for selection of new hires, post offer requirements, marketing and advertising, opening new requisitions. Assists Director of Provider Recruitment with establishing departmental goals and evaluating performance, making recommendations on personnel actions and monitoring and taking action for quality improvement and optimal performance results. Assists Director with creating and implementing a marketing and recruitment budget. Leads global or local recruitment projects to improve the overall efficiency and effectiveness of the recruitment team. Develops and maintains effective partnerships internally with all members of the Operations Team, Credentialing Team, Practice Administrators and Senior Leadership. Serves as positive role model and advocate for WellStar Health System with communications and actions across the system&lt;br&gt;&lt;br&gt;&lt;strong&gt;Core Responsibilities And Essential Functions&lt;br&gt;&lt;br&gt;&lt;/strong&gt;General Management Responsibilities&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; a.Consults with leaders to understand staffing requirements of the facility&lt;/li&gt;&lt;li&gt; b.Works with Director of Provider Recruitment to develop and implement budget, marketing strategies, general recruitment policies and strategic initiatives for optimal recruitment efficiency&lt;/li&gt;&lt;li&gt; c.Builds culture of positive relationships between recruitment and hiring managers. Assists recruiters with issues involving manager relationships and staffing&lt;/li&gt;&lt;li&gt; d.Establishes and maintains proactive relationships with management staff, department heads and WMG senior leadership. Maintains a presence at sites to assure that leaders feel support and service from the Provider Recruitment team&lt;/li&gt;&lt;li&gt; e.Functions as a liaison be Recruiter and Director of Provider Recruitment regarding staffing strategy, issues and facility needs&lt;/li&gt;&lt;li&gt; f.Analyze metric data to identify trends in recruitment data specific to site vacancy and turnover rates. Assures appropriate data is maintained for recruitment activities&lt;/li&gt;&lt;li&gt; g.Develops and implements physician candidate sourcing plan. Oversees candidate sourcing, database management and follow-up&lt;/li&gt;&lt;li&gt; h.Oversight of daily operations of recruitment activities. Serves as a check and balance for all recruitment related projects and priorities in relation to department staffing. Directs the way communication, in regards to recruitment, is delivered to departments&lt;/li&gt;&lt;li&gt; i.Mentor, lead and motivate direct reports through the setting of realistic stretch performance and development goals&lt;/li&gt;&lt;li&gt; j.Ensure goals and objectives are aligned with the overall strategic objective of the recruitment team, WMG and the System&lt;/li&gt;&lt;li&gt; k.Provide performance feedback and conduct evaluations Active Recruitment Function&lt;/li&gt;&lt;li&gt; a.Source, identify and contact targeted physicians and advanced practitioners through internet, journal advertising, job fairs, specialty conferences, direct mail, networking and database searches&lt;/li&gt;&lt;li&gt; b.Responsible for maintaining job postings on internet sites for designated specialties and/or association&lt;/li&gt;&lt;li&gt; c.Act as a liaison with candidate and practice regarding contractual, credentialing and provider orientation&lt;/li&gt;&lt;li&gt; d.Maintains database of all candidate information&lt;/li&gt;&lt;li&gt; e.Attend job fairs and conferences to secure contacts for recruitment needs Regulatory Compliance&lt;/li&gt;&lt;li&gt; a.Assures job postings are maintained using EEOC standards&lt;/li&gt;&lt;li&gt; b.Assures candidates are screened based on job requirements&lt;/li&gt;&lt;li&gt; c.Assures required education, license, certification are provided and documented&lt;/li&gt;&lt;li&gt; d.Assists recruiters with interpretation and implementation of HR policies related to staffing&lt;/li&gt;&lt;li&gt; e.Interprets policies and procedures, EEO and fair employment practices Miscellaneous Duties&lt;/li&gt;&lt;li&gt; a.Provides education to Recruiters and other staff regarding recruitment and employment topics&lt;/li&gt;&lt;li&gt; b.Participate in job fairs, conferences and other recruitment events to represent WellStar in a positive and professional manner&lt;/li&gt;&lt;li&gt; c.Participate in committees and work groups as assigned&lt;/li&gt;&lt;li&gt; d.Other duties as assigned&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Required Minimum Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Bachelor's Degree in Human Resources, Marketing or other related discipline from a college or university accredited by the US Department of Education Required&lt;br&gt;&lt;br&gt;&lt;strong&gt;Required Minimum License(s) And Certification(s)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;All certifications are required upon hire unless otherwise stated.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Additional License(s) And Certification(s)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;FASPR (Fellow of Association of Staff Physician Recruiter) Upon Hire Required&lt;br&gt;&lt;br&gt;&lt;strong&gt;Required Minimum Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Minimum 5 years in recruiting, preferably with a focus on in house physician recruitment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Required&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Required Minimum Skills:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Must have exception organizational, strong analytical/critical thinking and interview skills.&lt;br&gt;&lt;br&gt;Must have demonstrated knowledge of provider recruitment strategies and methods.&lt;br&gt;&lt;br&gt;Must be able to communicate effectively with all levels of personnel and maintain excellent customer service.&lt;br&gt;&lt;br&gt;Must be familiar with employment law, recruitment, performance review programs and progressive counseling.&lt;br&gt;&lt;br&gt;Must be able to handle matters in a discrete and confidential manner.&lt;br&gt;&lt;br&gt;Strong Microsoft Office skills.

Physician Recruitment Manager - Augusta Region

You need a high school diploma, 1-2 years of front office experience, customer service skills, computer proficiency, knowledge of medical terminology and insurance, and strong communication abilities.

You will greet patients, manage calls, schedule appointments, verify insurance, handle payments, and communicate delays, ensuring a smooth and friendly front office experience.

Customer Relations

Marietta

Facility: Wellstar Neurosurgery Job Summary The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check-out, answering telephones, scheduling appointments, cash management, and/or administrative functions that support the practice's operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Customer Service Core Responsibilities and Essential Functions: * a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone, identifying self and practice. * b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested. * c. Communicating quickly and often with patients, if there is a delay or wait for patient care. * d. Working with both clinical staff and providers in a team approach. * e. Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long 45% Operations/Revenue Cycle: * a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork. * b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy. * c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close. * d. Checking patients out; collecting any deductibles or self-pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits * e. Contacting patients for appointment reminders 45% Administrative: * Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests * Other duties as assigned by management. 10% Required Minimum Education High school diploma or equivalent. Required Required Minimum Experience 1-2 years administrative front office experience in a physician practice or health care setting Preferred and Previous Customer Service Experience Required Required Minimum Skills: Computer Skills Essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.

Facility: Wellstar NeurosurgeryJob SummaryThe Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check-out, answering telephones, scheduling appointments, cash management, and/or administrative functions that support the practice's operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.Customer ServiceCore Responsibilities and Essential Functions: * a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone, identifying self and practice. * b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested. * c. Communicating quickly and often with patients, if there is a delay or wait for patient care. * d. Working with both clinical staff and providers in a team approach. * e. Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long 45% Operations/Revenue Cycle: * a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork. * b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy. * c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close. * d. Checking patients out; collecting any deductibles or self-pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits * e. Contacting patients for appointment reminders 45% Administrative: * Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests * Other duties as assigned by management. 10%      Required Minimum EducationHigh school diploma or equivalent. RequiredRequired Minimum Experience1-2 years administrative front office experience in a physician practice or health care setting Preferred andPrevious Customer Service Experience RequiredRequired Minimum Skills:Computer Skills Essential.Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.Knowledge of insurance filing and requirements.Strong verbal and written communication skills.Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.

Front Office Specialist - Wellstar Health System

&lt;strong&gt;Facility: Wellstar Neurosurgery&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check-out, answering telephones, scheduling appointments, cash management, and/or administrative functions that support the practice's operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Customer Service&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Core Responsibilities and Essential Functions:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone, identifying self and practice.&lt;/li&gt;&lt;li&gt; b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested.&lt;/li&gt;&lt;li&gt; c. Communicating quickly and often with patients, if there is a delay or wait for patient care.&lt;/li&gt;&lt;li&gt; d. Working with both clinical staff and providers in a team approach.&lt;/li&gt;&lt;li&gt; e. Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long 45% Operations/Revenue Cycle:&lt;/li&gt;&lt;li&gt; a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork.&lt;/li&gt;&lt;li&gt; b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy.&lt;/li&gt;&lt;li&gt; c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close.&lt;/li&gt;&lt;li&gt; d. Checking patients out; collecting any deductibles or self-pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits&lt;/li&gt;&lt;li&gt; e. Contacting patients for appointment reminders 45% Administrative:&lt;/li&gt;&lt;li&gt; Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests&lt;/li&gt;&lt;li&gt; Other duties as assigned by management. 10%&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Required Minimum Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;High school diploma or equivalent. Required&lt;br&gt;&lt;br&gt;&lt;strong&gt;Required Minimum Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;1-2 years administrative front office experience in a physician practice or health care setting Preferred and&lt;br&gt;&lt;br&gt;&lt;strong&gt;Previous Customer Service Experience Required&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Required Minimum Skills:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Computer Skills Essential.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.&lt;br&gt;&lt;br&gt;Knowledge of insurance filing and requirements.&lt;br&gt;&lt;br&gt;Strong verbal and written communication skills.&lt;br&gt;&lt;br&gt;Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.

Front Office Specialist

You need a BSN and prefer an MSN; RN license; BLS, ACLS certifications; trauma-related education; 3-5 years in trauma care and management; strong interpersonal skills are essential.

You will manage trauma program preparations, oversee staff, ensure quality metrics, handle budgets, facilitate meetings, liaise with organizations, and support education and research initiatives.

Morrow

Facility: Cobb Hospital Wellstar Cobb Hospital (Trauma III) has an exciting opportunity -- Trauma Program Manager! Grow with the largest Trauma Network in the state! Lead Cobb Hospital toward ACS Verification ! Job Summary The Manager, Trauma Services Program (TPM) is a registered nurse who is responsible, in collaboration with Trauma Medical Director, for the coordination of services and system elements required for the optimal care of the trauma patient. In addition, this leader oversees operations to ensure maintenance as a verified/designated trauma program as set forth by the guidelines established by the American College of Surgeons Trauma Center Verification Program or State designated trauma program. The TPM is responsible for the integration of processes of care across the trauma continuum; from injury through rehabilitation to include injury prevention. Level I and II trauma centers are considered higher level of care due to higher volumes and a complex trauma population. Level III and IV trauma centers transfer complex trauma patients to the higher level trauma centers (I and II). The TPM interfaces with leaders within their hospital from Administration, Nursing, Emergency Services, Medical Imaging, Care Coordination, Quality, and others, to improve care and maintain sustainability for the program. The TPM represents the Trauma Center in regional, state, and national trauma committees or organizations. Core Responsibilities And Essential Functions Program Administration * In collaboration with the trauma Medical Director, is responsible for all aspects of preparation of trauma program for (re)verification by the American College of Surgeons and/or (re)designation by the State of Georgia Department of Public Health: Office of EMS and Trauma * Manages the Trauma Service Staff including : Trauma Outreach Coordinator, Trauma Nurse Coordinator, Trauma Registrar/Data Abstractor(s), Performance Improvement Coordinator * Works cooperatively with the Hospital Administration and the WMG to ensure a smooth functioning and financially viable service * Plans and facilitates Trauma Committee meetings and activities * In collaboration with the Trauma Medical Director and Trauma Committee, sets goals for improving quality metrics * Responsible for creation, development and monitoring of budget * Coordinates the development and deployment of trauma specific protocols and guidelines and monitors adherence and effectiveness of the protocols. * Responsible for the creation of policies, procedures and guidelines for care of the injured patient * Promotes and contributes to the positive working environment within Trauma Services * Completes requisite reports to the State Office of EMS and Trauma and The Georgia Trauma Commission per contractual obligation. * Serves as liaison to Regional, State and National trauma organizations to improve access to and delivery of trauma care * Serves as liaison to all clinical and ancillary departments within the hospital to ensure world class trauma care delivery * Serves as subject matter expert and liaison with the WellStar Health System regarding trauma care delivery * Interfaces with Quality Department regarding quality initiatives and Joint Commission requirements Clinical Activities: * Attends Trauma Activations to serve as a resource person to enhance trauma team performance * Works collaboratively with the Trauma Team to assure coverage for time sensitive responsibilities/duties * Serves as a resource to patients and families as needed to ensure optimal trauma care provision to our patients * Attends Multidisciplinary Rounds with Trauma Team * Rounds on trauma units to ensure resources are available to provide world class trauma care Trauma Registry: * Manages Trauma Registrar/Data Abstractor(s) * Oversees the timely completion, accuracy, and reporting of the Trauma Registry * Works on behalf of WellStar Cobb Hospital with state organizations toward the development of a Sate Trauma Registry * Maintains the highest level of trauma registry validity to assure accurate program profiling, TQIP, State and internal reports using the established data validation process for the Trauma Registry Performance Improvement: * Manages Trauma Nurse Coordinator(s) and Performance Improvement Coordinator(s) * Coordinates and leads Trauma Committee meetings and prepares monthly statistical reports for committee * Evaluates quality assurance filters as defined by the American College of Surgeons, State designated standards and internal filters, for process and care improvement opportunities * Ensures improved pre-hospital care of injured patients through coordination of efforts with local EMS, EMS Coordinator and state Trauma Centers * Monitors TQIP reports for opportunities for improving trauma care within the Trauma Center, Region and State * Works in conjunction with the Trauma Nurse Coordinator to review, monitor and identify PI opportunities at the system and provider levels. Escalates cases as appropriate for peer review. Professional / Public Education/Outreach and Research: * Manages the Trauma Outreach Coordinator(s) * Supports the Trauma Outreach Coordinators efforts related to professional and community education and injury prevention programs * Participates in the Trauma Nurse Core Curriculum Coarse (TNCC) program sponsored by the hospital/System * Participates in the Advanced Trauma Life Support program sponsored by the hospital/System * Participates in the Advanced Trauma Care for Nurses program sponsored by the hospital/System * Participates in other professional education courses in trauma and critical care that may be conducted or sponsored by the hospital/System * Participates in regional trauma education and outreach efforts * (Level I and II) Participates in Trauma Program Research projects and works with nursing staff to oversee and develop nursing based trauma research project if indicated. Required Minimum Education * Bachelor's Degree Graduate with Bachelor of Science in Nursing from an approved school of professional nursing is preferred * Master's Degree Master of Science in Nursing with a clinical concentration in trauma, emergency or relevant field is preferred Required Minimum License(s) And Certification(s) All certifications are required upon hire unless otherwise stated. * Reg Nurse (Single State) or RN - Multi-state Compact * Basic Life Support or BLS - Instructor * Advanced Cardiac Life Support/ ACLS - Provisional/ ACLS - Instructor is preferred * Trauma Nurse Core Course is preferred * Adv Trauma Care for Nurses Certification is preferred * Trauma Certification, RN is preferred Required Minimum Experience * Minimum of three to five years of clinical nursing in emergency, critical care and trauma care * Maintains 48 trauma related continuing education hours every 3 years (averaged 16 per year) per the ACS standard. * Minimum of three to five years progressive management/supervisory experience is preferred * Previous experience as Trauma Program Manager, performance improvement or as a member of a Trauma program is preferred. * Previous experience in verified an ACS verified Trauma Center or state designated trauma program is preferred Required Minimum Skills * Interpersonal skills necessary to interact productively with both internal and external personnel at all levels of the organization, patients, families, physicians and staff, to promote the optimal care of patients and the optimal functioning of the trauma program.

Facility: Cobb HospitalWellstar Cobb Hospital (Trauma III) has an exciting opportunity -- Trauma Program Manager!Grow with the largest Trauma Network in the state!Lead Cobb Hospital toward ACS Verification !Job SummaryThe Manager, Trauma Services Program (TPM) is a registered nurse who is responsible, in collaboration with Trauma Medical Director, for the coordination of services and system elements required for the optimal care of the traumapatient. In addition, this leader oversees operations to ensure maintenance as a verified/designated trauma program as set forth by the guidelines established by the American College of Surgeons Trauma Center Verification Programor State designated trauma program.The TPM is responsible for the integration of processes of care across the trauma continuum; from injury through rehabilitation to include injury prevention. Level I and II trauma centers are considered higher level of care due tohigher volumes and a complex trauma population. Level III and IV trauma centers transfer complex trauma patients to the higher level trauma centers (I and II). The TPM interfaces with leaders within their hospital from Administration,Nursing, Emergency Services, Medical Imaging, Care Coordination, Quality, and others, to improve care and maintain sustainability for the program. The TPM represents the Trauma Center in regional, state, and national trauma committees or organizations.Core Responsibilities And Essential FunctionsProgram Administration * In collaboration with the trauma Medical Director, is responsible for all aspects of preparation of trauma program for (re)verification by the American College of Surgeons and/or (re)designation by the State of Georgia Department of Public Health: Office of EMS and Trauma * Manages the Trauma Service Staff including : Trauma Outreach Coordinator, Trauma Nurse Coordinator, Trauma Registrar/Data Abstractor(s), Performance Improvement Coordinator * Works cooperatively with the Hospital Administration and the WMG to ensure a smooth functioning and financially viable service * Plans and facilitates Trauma Committee meetings and activities * In collaboration with the Trauma Medical Director and Trauma Committee, sets goals for improving quality metrics * Responsible for creation, development and monitoring of budget * Coordinates the development and deployment of trauma specific protocols and guidelines and monitors adherence and effectiveness of the protocols. * Responsible for the creation of policies, procedures and guidelines for care of the injured patient * Promotes and contributes to the positive working environment within Trauma Services * Completes requisite reports to the State Office of EMS and Trauma and The Georgia Trauma Commission per contractual obligation. * Serves as liaison to Regional, State and National trauma organizations to improve access to and delivery of trauma care * Serves as liaison to all clinical and ancillary departments within the hospital to ensure world class trauma care delivery * Serves as subject matter expert and liaison with the WellStar Health System regarding trauma care delivery * Interfaces with Quality Department regarding quality initiatives and Joint Commission requirements Clinical Activities: * Attends Trauma Activations to serve as a resource person to enhance trauma team performance * Works collaboratively with the Trauma Team to assure coverage for time sensitive responsibilities/duties * Serves as a resource to patients and families as needed to ensure optimal trauma care provision to our patients * Attends Multidisciplinary Rounds with Trauma Team * Rounds on trauma units to ensure resources are available to provide world class trauma care Trauma Registry: * Manages Trauma Registrar/Data Abstractor(s) * Oversees the timely completion, accuracy, and reporting of the Trauma Registry * Works on behalf of WellStar Cobb Hospital with state organizations toward the development of a Sate Trauma Registry * Maintains the highest level of trauma registry validity to assure accurate program profiling, TQIP, State and internal reports using the established data validation process for the Trauma Registry Performance Improvement: * Manages Trauma Nurse Coordinator(s) and Performance Improvement Coordinator(s) * Coordinates and leads Trauma Committee meetings and prepares monthly statistical reports for committee * Evaluates quality assurance filters as defined by the American College of Surgeons, State designated standards and internal filters, for process and care improvement opportunities * Ensures improved pre-hospital care of injured patients through coordination of efforts with local EMS, EMS Coordinator and state Trauma Centers * Monitors TQIP reports for opportunities for improving trauma care within the Trauma Center, Region and State * Works in conjunction with the Trauma Nurse Coordinator to review, monitor and identify PI opportunities at the system and provider levels. Escalates cases as appropriate for peer review. Professional / Public Education/Outreach and Research: * Manages the Trauma Outreach Coordinator(s) * Supports the Trauma Outreach Coordinators efforts related to professional and community education and injury prevention programs * Participates in the Trauma Nurse Core Curriculum Coarse (TNCC) program sponsored by the hospital/System * Participates in the Advanced Trauma Life Support program sponsored by the hospital/System * Participates in the Advanced Trauma Care for Nurses program sponsored by the hospital/System * Participates in other professional education courses in trauma and critical care that may be conducted or sponsored by the hospital/System * Participates in regional trauma education and outreach efforts * (Level I and II) Participates in Trauma Program Research projects and works with nursing staff to oversee and develop nursing based trauma research project if indicated.      Required Minimum Education * Bachelor's Degree Graduate with Bachelor of Science in Nursing from an approved school of professional nursing is preferred * Master's Degree Master of Science in Nursing with a clinical concentration in trauma, emergency or relevant field is preferred      Required Minimum License(s) And Certification(s)All certifications are required upon hire unless otherwise stated. * Reg Nurse (Single State) or RN - Multi-state Compact * Basic Life Support or BLS - Instructor * Advanced Cardiac Life Support/ ACLS - Provisional/ ACLS - Instructor is preferred * Trauma Nurse Core Course is preferred * Adv Trauma Care for Nurses Certification is preferred * Trauma Certification, RN is preferred      Required Minimum Experience * Minimum of three to five years of clinical nursing in emergency, critical care and trauma care * Maintains 48 trauma related continuing education hours every 3 years (averaged 16 per year) per the ACS standard. * Minimum of three to five years progressive management/supervisory experience is preferred * Previous experience as Trauma Program Manager, performance improvement or as a member of a Trauma program is preferred. * Previous experience in verified an ACS verified Trauma Center or state designated trauma program is preferred      Required Minimum Skills * Interpersonal skills necessary to interact productively with both internal and external personnel at all levels of the organization, patients, families, physicians and staff, to promote the optimal care of patients and the optimal functioning of the trauma program.      

Trauma Program Manager - TPM Trauma III - Wellstar Health System

Trauma Program Manager - TPM Trauma III

You must have a BSN, RN license, BLS, and 3-5 years in clinical nursing and management, preferably in trauma. Additional certifications and trauma center experience are preferred.

You will manage trauma services, oversee staff, ensure program compliance, monitor quality metrics, coordinate protocols, facilitate education, and engage with local and state trauma organizations.

Wellstar Health System

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