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2025 Commercial Placement Programme - Crystal Ski - 12 Month Placement

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TUI

10d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Product

AI generated summary

  • You need a drive for results, strong communication skills, attention to detail, problem-solving mindset, adaptability, curiosity, innovative thinking, and a passion for travel.
  • You will analyze performance, support product quality, address customer queries, monitor competitors, launch new accommodations, and collaborate with teams to enhance customer propositions.

Requirements

  • Natural drive to achieve both individual and business results.
  • Solution-orientated mindset.
  • High level of attention to detail.
  • A challenging and inquisitive attitude.
  • Brings innovative ideas and insights.
  • Engages and collaborates with others.
  • Adapts and shows resilience if faced with adversity.
  • Strong communication skills.
  • Hunger for learning, with a minimum of GCSE grade 4 or C (or equivalent) in English and Maths, and a commitment to completing a placement year (starting in 2025) as part of your third year at university.
  • A passion for travel.

Responsibilities

  • Responsible for supporting the planning and product activity for your allocated destinations, which includes ensuring we have the right mix of hotels, destinations, and concepts on offer to match customer demand.
  • Performance analysis of units, resorts and countries to highlight opportunities and risks to support tactical pricing activity as well as longer-term strategic planning.
  • Take a leading role in the quality control of our accommodations using customer data to improve quality with stakeholders from around the wider business.
  • Support our sales channels on any customer queries that they may have and where necessary passing on information to the Content team to ensure we are providing customers with the information that they require.
  • Work with a wide range of teams across the business to deliver our web content and printed brochures, ensuring our products are promoted correctly across all our distribution channels.
  • Monitor and report on competitor activity and performance as well as analysing and predicting market trends.
  • Bringing new accommodations to market.
  • Regularly interact with other business areas and support the wider commercial team on ah-hoc projects.
  • Supporting the Product Development manager in transforming high level business challenges into compelling customer propositions.
  • Working closely with sales, marketing, commercial, digital, purchasing and overseas teams to test and launch new concepts and evaluate the effectiveness of existing propositions.
  • Develop a deep understanding of the Ski, Lakes and Mountains diverse customer and use this knowledge to improve existing customer propositions.
  • Ensuring that customer centricity is a core focus in our everyday decision making.
  • Drive innovation throughout the wider business.
  • Championing the discovery and delivery of meaningful and actionable customer insights across all divisions and locations to inform customer propositions and support the Product Development Strategy.
  • Develop a close working relationship with the customer insights part of our business, to formulate customer research plans and convert results into meaningful results.

FAQs

What is the duration of the placement programme?

The placement programme lasts for 12 months.

Where is the placement located?

The placement is based in Surbiton, GBR.

What are the roles available in the Commercial Placement Programme?

The roles available are Product and Planning Executive and Product Development Executive.

What is the starting salary for the placement?

The starting salary is £25,800 per annum.

What kind of support can I expect during the placement?

You can expect direct line manager support, a structured induction plan, monthly team meetings, shadowing in other departments, and mentorship from a designated mentor.

What qualifications do I need to apply for this placement?

You must be in your penultimate year of university and have a minimum of GCSE grade 4 or C (or equivalent) in English and Maths.

Is there an opportunity for employment after the placement?

Yes, there are employment opportunities post placement.

Are there any travel benefits associated with the role?

Yes, there are fantastic holiday benefits including discounts, staff rates, and late seats.

What is the application deadline for this role?

The application deadline is 24th January 2025.

Is there support available for candidates with disabilities?

Yes, we are committed to supporting candidates with disabilities and welcome applications from disabled individuals.

Can international applicants apply for this role?

No, TUI is currently unable to provide visa sponsorship; applicants must have the permanent right to live and work in the UK without sponsorship.

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days