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360 Operations Analyst - Intern - 12-Month Placement

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AXA Investment Managers

Feb 16

Applications are closed

  • Internship
    Full-time
    Placement Program
  • Business, Operations & Strategy
  • London

Requirements

  • Currently undertaking an IT/Business related degree.
  • Highly organised and exceptional time management skills.
  • Attention to detail.
  • Good communication and interpersonal skills – must be prepared to communicate with Technology staff at all levels and in all locations
  • Above average ability to use MS Office tools and in particular MS Excel for reporting.
  • Ability to analyse complex information and present results in a clear manner.
  • Good with numbers.
  • Go-getter, ability to use good initiative
  • Displays maturity and professionalism.
  • Have a high level of phone etiquette.
  • Be able to negotiate and create positive relationships with vendors.
  • Have interest in customer service.

Responsibilities

  • Stock management – Keeping a record of all company stock. Raising orders when stock runs low and handle any special requests such ergonomic equipment, etc. Also, keep update to date with the budgets; inform and provide a forecast to senior managers when more budget is required.
  • Receiving deliveries and making sure invoices are correctly reconciled. Liaising with the customer service/account manager for any issues with products or services and internal accounts payable team with any invoicing issues.
  • Act as a contact/decision maker for external vendors for the company.
  • Stock and vendor management for our London office.
  • Assist with resolution of hardware issues i.e., faulty laptops, screen, mouse etc.
  • Using SharePoint to update teams on ongoing project and to work collaboratively.
  • Analysing and extracting the data to understand how devices can be enhanced and cater for a longer period. Reducing cost by understanding company needs and usage, therefore altering contracts with service providers to ensure we get the best for our users.
  • Assist the UK 360 team with day-to-day support activities.
  • Understand SLAs and work accordingly with our ticketing system, Service Now.
  • Build laptops and setup new corporate devices/BYOD for all users.
  • Manage our corporate mobile accounts.
  • Review our support mailbox and assist users.
  • Ensure the 360 lounge is always covered.
  • Utilising corporate software to monitor usage and performance of corporate devices.
  • Validate meeting room signages and equipment is fully functional.
  • Perform proactive floor walks to assess user satisfaction including meeting room checks.
  • Manage HR inductions of new joiners to present 360 and give users an introduction of our system.

AXA Investment Managers

AXA IM official account. To find out more about #LifeAtAXAIM

Finance
Industry
1001-5000
Employees
1997
Founded Year

Mission & Purpose

Our ambition is to be a leading responsible asset manager. As a responsible asset manager, we actively invest for the long term to help our clients, our people and the world to prosper and secure a sustainable future for the planet. It is in our DNA and unites everyone across the company. We are a responsible investor We have already seen signs that the global economy is starting to move to a more sustainable and equitable model over the next decade, and we will take an active role in powering that transition. We are a responsible business As a committed active investor we are led by our conviction. With fundamental research at the core of our process, our global team seek out and develop the most efficient and robust sources of performance across our strategies. We know that with conviction, we can advance and best serve the interests of our clients. We are a responsible employer Being responsible is in our DNA as a firm and is central to our ethos as an employer. It is embedded in how we grow and protect our people. It unites our team, from our leaders, to our growing number of specialists, to the newest members of our teams. We are part of the AXA Group Our heritage within AXA Group, a recognised innovator, has hard-wired our business for continual improvement. As our most demanding and challenging client, they help us to achieve excellence. Our relationship with our parent company also means protection and stability are part of our heritage.

Benefits

  • Fixed Remuneration,

  • Discretionary Variable Remuneration,

  • Attractive Local and Global Benefit Programmes

  • Learning and Career Development Opportunities.