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Administrative College Intern - Information Technology/End User Support

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
    Healthcare
  • Fairlawn

Requirements

  • Can discuss and weigh pros and cons and separate critical issues
  • Can make definitive choices, express opinions on issues and explain logical path decisions
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office equipment
  • Current college student in good standing at an accredited college/university
  • Information Technology or other relevant experience
  • Basic computer, customer service and interpersonal communication skills
  • Full range of body motion for handling/lifting items, manual and finger dexterity and eye-hand coordination
  • Frequent standing and sitting
  • Corrected vision and hearing to normal range
  • Follow standard precautions using personal protective equipment as required

Responsibilities

  • Research, compile, tabulate and analyze data and processes for various administrative and departmental matters.
  • Assist department personnel in assigned administrative, planning, organizational, technical and professional tasks.
  • Provide suggestions or recommendations about department specific projects.
  • Prepare and present reports and draft policies and procedures, respond to requests for information.
  • Provide on-site support to Cleveland Clinic caregivers for a variety of technology services.
  • Troubleshoot caregiver-reported IT issues related to devices, network, software applications and more.

FAQs

What is the work schedule for the Administrative College Intern position?

The work schedule is from 8:00 AM to 5:00 PM, with 50% travel time between South Region facilities.

What kind of tasks will the Intern be expected to perform?

The Intern will perform a variety of administrative tasks, assist department personnel, research and analyze data, prepare reports, and provide on-site support for technology services.

Is this position suitable for someone who is not currently enrolled in college?

No, this position requires the candidate to be a current college student in good standing at an accredited college or university.

What qualifications are preferred for this internship?

Preferred qualifications include experience in Information Technology or other relevant fields, as well as basic computer, customer service, and interpersonal communication skills.

Will the Intern be required to travel?

Yes, the Intern will be required to travel approximately 50% of the time between South Region facilities such as Akron General and Mercy Hospital.

What software proficiency is needed for this role?

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment are required.

Are there any physical requirements for this position?

Yes, the physical requirements include a full range of body motion for handling and lifting items, manual dexterity, frequent standing and sitting, and corrected vision and hearing to normal range.

What type of protective equipment is required for this job?

The Intern is required to follow standard precautions using personal protective equipment as necessary.

Can the Intern present their own recommendations on department specific projects?

Yes, the Intern is encouraged to provide suggestions or recommendations about department-specific projects.

How does the Cleveland Clinic value individual candidates in the hiring process?

The Cleveland Clinic values each individual candidate and invites each candidate to discuss salary and hourly specifics during the application and hiring process.

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Mission & Purpose

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.

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