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  • Internship
    Full-time
    Off-cycle Internship
  • People, HR & Administration
    Healthcare
  • London

Requirements

  • - Caring and person with good communication and organisational skills
  • - Training for Audiology Assistant provided
  • - Ability to work closely with Audiologists
  • - Support patients who wear hearing aids
  • - Development opportunity
  • - Achieve training and competency to move to Band 3 Audiology Assistant position
  • - Assist in patient’s hearing aid aftercare
  • - Repairing or replacing broken hearing aids
  • - Support patients with their earmoulds
  • - Providing patients with hearing aid accessories
  • - Taking telephone queries and other clerical duties
  • - Input data onto an Audiology specific database as well as stock information
  • - Follow up appointments with patients who have recently been fitted with a hearing aid
  • - Advising patients on other support that might help them
  • - Signposting patients to other support organisations

Responsibilities

  • To assist in a patient’s hearing aid aftercare in the following ways:
  • Repairing or replacing broken hearing aids, either face to face or via our postal service
  • Support patients with their earmoulds
  • Providing patients with hearing aid accessories
  • Taking telephone queries and other clerical duties
  • Input data onto an Audiology specific database as well as stock information
  • Follow up appointments with patients who have recently been fitted with a hearing aid (including telephone follow ups as well as hospital based) and advising patients on other support that might help them
  • Signposting patients to other support organisations

FAQs

What qualifications are needed to apply for the Audiology Assistant position?

While specific qualifications are not mentioned, good communication and organizational skills are important. Training will be provided for the role.

How long is the training period for the Audiology Assistant position?

The training period is approximately 12 months, after which you may advance to a Band 3 Audiology Assistant position.

Where will the Audiology Assistant be based?

The position will be based at The Princess Royal Hospital in Telford.

Will the Audiology Assistant need to travel for work?

Yes, the role involves visiting various community clinics and may include home visits for patients.

What kind of duties will the Audiology Assistant perform?

Duties include repairing or replacing hearing aids, supporting patients with earmoulds, providing hearing aid accessories, taking telephone queries, managing data entry, and following up with patients.

Is there any support for continuing professional development?

Yes, the Audiology department is keen on developing staff and providing training opportunities whenever possible.

Is accommodation provided for staff?

Yes, residential accommodation is provided by a local Housing Group called Rooftops, which is fully furnished and conveniently located.

What is the work environment like in the Audiology department?

The environment is friendly and dedicated to delivering high-quality care. There is collaboration with multi-agency organizations to ensure the best service for patients.

Are there opportunities for advancement within the Audiology department?

Yes, there are opportunities for advancement, particularly after completing the training and achieving competency.

What type of patients will the Audiology Assistant be assisting?

The Audiology Assistant will be assisting patients who wear hearing aids and may need aftercare, repairs, or additional support.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for half a million people in Shropshire, Telford & Wrekin and mid Wales. The Trust runs the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury.

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